Moxtra vs. ShareFile Comparison


Moxtra	ShareFile Progress Software	+	+
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About Moxtra’s Client Interaction Platform has been built in partnership with several of the world’s leading financial institutions. These organizations use the platform to power their digital business — with rigorous compliance, privacy, security, and auditability. Moxtra enables the seamless extension of business processes. For enhanced security, the solution can be deployed as a private cloud, shared multi-tenant cloud, or on-premise service. All interactions on Moxtra are self-documented and recorded. Capture the location, device, and time for every interaction within Moxtra, and maintain visibility on all communications. Moxtra is engineered to meet the stringent security requirements of regulated industries, with encryption, and the ability to support the unique best practices of each business.	About Progress® ShareFile® is an AI-powered document collaboration platform designed to help businesses run client work from start to finish—securely, efficiently and with less friction. Built for organizations that handle sensitive information—such as accounting, legal and financial services—the ShareFile platform goes beyond traditional file transfer tools to support a more connected, end-to-end client experience. From document collection and collaboration to approvals, e-signatures and secure storage, ShareFile software unifies the key stages of client work in a single, secure platform. By unifying people, processes and data into a single platform, ShareFile software helps reduce tool sprawl, simplify workflows and enables teams to scale client work without increasing complexity. Benefits can include: faster turnaround times, improved client satisfaction and stronger business outcomes.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies interested in a powerful portal for clients	Audience Companies of all sizes
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $120 per month + $300 one-time setup fee Free Version Not Supported Free Trial Not Supported	Pricing $16.50 per month 3 users minimum Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 5.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 4.6 / 5 ease 4.7 / 5 features 4.5 / 5 design 4.5 / 5 support 4.3 / 5 Read all reviews
Pros & Cons from Real Users Pros -Web and mobile version available -Originally designed for mobile -Easy to use -Base functionality (free) is sufficient for most non-business use Cons -No longer actively developed (for non-business) -No further integrations (for non-business) -Does not keep up with competitors like Teams	Pros & Cons from Real Users Pros It is the security of all our data in a much more immediate way, that it is based on the cloud gives us confidence and the necessary storage to upload all our documents. It is a totally confidential and personalized system; we can create our own useful and unique workspace that allows us to customize in detail adjusting the options to our work requirements. Having access from any device has opened the doors and a million possibilities for each member of the work team to access the application and exchange or receive files properly, without any type of limitation or sending capacity. It allows us to classify the documents to maintain order and organization in all our work, separating by areas, making it much more comfortable for us to search through filters or mobilize the documents. It allows us to store data, everything we want to keep safe Citrix will do it through encryption, we know that it is 100% committed to security and that absolutely everything will be in the cloud under coverage, so if we need to store something immediately, we send it to Citrix and its protection will be assured. In Citrix ShareFile we store the entire database of our clients, we can transfer each data, organize and categorize and thanks to the security that it provides us, I know that the data of each of our clients will always be safe. For our organization, Sharefile has been of complete benefit because it is perfect for making important and confidential contracts relying completely on the anti-hacking security it offers. Similarly, it has partnerships and integration with Office formats that makes it easy to synchronize and store files in the cloud to share with any employee who has access to the account. Simple to manage. Simple for end my users to use. Simple for my users to use with their clients. Can layer security as deep as you want. It has a good integration alliance with Office and allows us to work collaboratively with all the files we have synchronized without exception. Likewise, it is useful for sharing elements to manage confidential contracts with the security that the platform provides and avoids hacking or information leaks. With Sharefile all our information stored in the cloud can be easily accessible, and we can create, in addition to our own folders for purely personal use, a file box for files that we do not need at the moment, but in the long term, and a trash, with files that eventually will be deleted. Cons I find the integration with other important platforms of which I would like to guarantee the storage of data that I contain there but I have not been able to due to its lack of integration solidity. We had billing automatically and when we wanted to make some adjustments at the time it was difficult for us to do this and we had to contact support to solve it, being able to configure it on our own would be much better and more efficient. Managing the permissions is not that comfortable either, many times we need to adapt the permissions so that several colleagues are also administrators, and it is cumbersome to add them one by one as we want. It has not been an error or nothing else has happened to us, but we receive constant notifications that the system is being updated and we do not know why, why it is so constant or if it is an error. We do believe it is important that the interface be expanded with new and better tools that give us a much broader and more solid user experience when it comes to sharing, editing, and organizing files. Sometimes we find that it does not synchronize in real time, which interferes with our work, we must update many times until new data or documents appear. I think there are a couple of important points that I truly believe that if they are improved, it can make Citrix a perfectly safe and comfortable place to store each of our important data. With the daily use of the application we have observed that when you have an estimated 20GB of storage usage, the platform becomes very slow and it is difficult to process certain functions. Similarly, when transferring files that exceed a weight of 1G Sharefile has an unexpected shutdown and very rarely deletes files that were previously synced. There are no cons that I have come across thus far. Although its specifications clarify that it has a capacity to share large files up to 100GB, we have found that the platform becomes slow and transfers are mostly cancelled. Also, we have had problems with synchronization and deletion of less heavy files without recovery option. Sharefile has its own inbox for messages, but this cannot be connected to our main mailing service, so with Sharefile we cannot manage our Outlook or Gmail mailing lists automatically, forcing us to opt for purely manual management of our content.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Moxtra Founded: 2012 United States moxtra.com	Company Information Progress Software Founded: 1981 United States www.sharefile.com
Alternatives 3CX	Alternatives CapLinked
Google Workspace Google	Cerberus FTP Server Redwood Software
TeamSupport TeamSupport LLC	Dropbox
RELAYTO	Box
GetAccept View All	Quatrix Maytech View All
Categories Collaboration Supported Content Collaboration Supported Customer Experience Supported Digital Sales Room Supported Digital Signature Supported Sales Content Management Supported Sales Enablement Supported	Categories Content Collaboration Supported Digital Signature Supported Document Management Supported File Sharing Supported File Transfer Protocol (FTP) Supported Marketing Calendar Supported
Show More Features Collaboration Features Brainstorming Supported Calendar Management Supported Chat / Messaging Supported Contact Management Supported Content Management Supported Document Management Supported Project Management Supported Real Time Editing Supported Task Management Supported Version Control Not Supported Video Conferencing Supported Customer Experience Features Action Management Not Supported Analytics Not Supported Customer Segmentation Not Supported Dashboard Not Supported Feedback Management Not Supported Knowledge Management Supported Multi-Channel Collection Not Supported Sentiment Analysis Not Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Not Supported	Show More Features Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Tools Supported Compliance Tracking Supported Document Archiving Supported Document Assembly Supported Document Capture Not Supported Document Conversion Not Supported Document Delivery Supported Document Indexing Supported Document Retention Supported Electronic Signature Supported Email Management Supported File Recovery Supported File Type Conversion Supported Forms Management Not Supported Full Text Search Not Supported Offline Access Supported Optical Character Recognition Supported Print Management Supported Version Control Supported File Sharing Features Audit Trail Supported Chat / Messaging Supported Collaboration Supported Document Management Supported Drag & Drop Supported Electronic Signature Supported Encryption Supported File Synchronization Supported Search Supported User Management Supported Version Control Supported Workflow Management Supported
Integrations Desktop.com Supported Wufoo Supported AuthPoint Not Supported Basecamp Not Supported Bigtincan Not Supported Bitium Not Supported Censornet MFA Not Supported CloudFuze Not Supported Data Identification Manager™ Not Supported Diplomat Managed File Transfer Not Supported DoubleClue Not Supported Formstack Documents Not Supported Microsoft Outlook Not Supported Movebot Not Supported Nintex Process Platform Not Supported QuickBooks Online Advanced Not Supported ShareFile Virtual Data Room Not Supported Stackreaction Supported Stripe Supported Xero Not Supported Show More Integrations View All 13 Integrations	Integrations Desktop.com Supported Wufoo Supported AuthPoint Supported Basecamp Supported Bigtincan Supported Bitium Supported Censornet MFA Supported CloudFuze Supported Data Identification Manager™ Supported Diplomat Managed File Transfer Supported DoubleClue Supported Formstack Documents Supported Microsoft Outlook Supported Movebot Supported Nintex Process Platform Supported QuickBooks Online Advanced Supported ShareFile Virtual Data Room Supported Stackreaction Not Supported Stripe Not Supported Xero Supported Show More Integrations View All 41 Integrations
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