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About

Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.

About

Valory is a managed AI phone agent service built for Australian service-based businesses that rely on phone calls. We create customised AI receptionists that can answer enquiries, capture details, handle FAQs, book appointments, route callers, and send call summaries to the right team members. Unlike DIY AI tools, Valory handles the setup, testing, monitoring, and ongoing optimisation so each agent sounds natural and fits the way the business actually operates. The goal is simple: help businesses stop missing calls, reduce repetitive admin, and deliver a more professional customer experience around the clock.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Moneypenny is ideal for small to medium-sized businesses, enterprises, and industries that require reliable, round-the-clock customer service, call answering, and live chat solutions, with the added flexibility of an AI Receptionist that combines AI automation with human support

Audience

Valory is built for Australian service-based businesses that rely on phone calls but do not have the time, staff, or systems to answer every enquiry properly. This includes accounting firms, law firms, migration agencies, clinics, cleaning companies, property managers, hospitality venues, and other local businesses that want to reduce missed calls, capture more leads, handle FAQs, book appointments, and improve customer experience without hiring extra admin staff.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$56 per month (20% off deal)
Free Version
Free Trial

Pricing

$149/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Moneypenny
Founded: 2000
United Kingdom
www.moneypenny.com/us/

Company Information

Valory AI
Founded: 2025
Australia
www.valory.com.au

Alternatives

Alternatives

eVoice

eVoice

j2 Global

Categories

America’s best receptionists following your custom script to ensure you never miss a call and have the time to get on with what you do best.

Our team of highly-trained receptionists answer your calls exactly as if based in your business and provide your customers with an amazing service experience, day or night.

Work from anywhere with our receptionists seamlessly forwarding important business calls to you and your team whenever you need.

Our professional and experienced legal receptionists know exactly how to represent your law firm and help you achieve your business goals, by capturing valuable inquiries and ensuring you’re always ‘open for business’.

Have our highly-trained Live Chat agents, combined with specialist technology, responding to and converting your web chats into customers.

Have our highly-trained Live Chat agents, combined with specialist technology, responding to and converting your web chats into customers.

Have America’s best virtual receptionists acting as a seamless extension of your team 24/7, capturing inquiries and making your customers smile.

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Zapier
Acuity Scheduling
Calendly
Gmail
GymMaster
HubSpot AEO
Microsoft 365
Nookal
Slack
Stripe
n8nhost.io

Integrations

Zapier
Acuity Scheduling
Calendly
Gmail
GymMaster
HubSpot AEO
Microsoft 365
Nookal
Slack
Stripe
n8nhost.io
Claim Moneypenny and update features and information
Claim Moneypenny and update features and information
Claim Valory AI and update features and information
Claim Valory AI and update features and information