Modento vs. NextGen Healthcare EHR Comparison


Modento Modento Inc.	NextGen Healthcare EHR NextGen Healthcare	+	+
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About Our cloud-based, user-friendly patient communication and engagement platform is a truly all-in-one solution to the everyday needs of your dental practice. Our HIPAA-compliant dashboard offers best-in-class digital forms and consents, two-way patient communication, intraoffice communication, automated appointment reminders/confirmations/reviews/recalls, a customized app-based loyalty program, and much more! Modento seamlessly layers on top of your Practice Management System to improve your daily efficiency and save your staff hours of time scanning documents and making phone calls. Modento is helping offices across the country improve their case acceptance, acquire and retain more patients, and increase their profitability. Visit our website to schedule your free demo today and see how Modento can make your life easier.		About NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Dental Offices, DSOs, Dentists, Dental Practices		Audience Ambulatory care practices of all sizes and the communities they serve
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported		Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.7 / 5 support 4.8 / 5 Read all reviews		Reviews/Ratings Overall 4.3 / 5 ease 4.7 / 5 features 4.3 / 5 design 4.3 / 5 support 4.7 / 5 Read all reviews
Pros from Real Users Pros Modento has been great so far. Coming from Lighthouse 360, I love the chat features, ease of sending forms, iPads for checking in, and especially being able to do so much from my phone.I've seeing the schedule and having access to patient phone numbers so I can easily send messages from home. We liked the patient medical history forms and we liked their promise to offer the same services as flex which turned out to be untrue. And after a few weeks of use we disliked it but the company won’t let us out of the contract they misrepresented. Flex let us go easy and now we are going back to them. We love everything about this program in itself but what we really love is the customer service. In an industry where customer service is severely lacking, Modento has it figured out. They also roll out upgrades each month and are open to any and all enhancement requests you make. This system is easy to use for both patients and office use. The customer service is some of the best we have ever seen. Customization of forms, verbiage, and design is the best we have seen after trying 4 systems over the years! I especially love that Modento automatically imports all forms.. that I can send payment requests.. and that patients can send me paper shares of their insurance cards. It’s honestly like having an extra teammates on staff but they’re not taking up office space. This software changed my life. My patients were "trained" overnight. This reduced the stress of the front and back teams by all of the auto communication to the patient about their appointments, paperwork, financials, treatment plans, and communication between the office at just a text away. Everything is on their phone! I don't have patients showing up without knowing what they are coming for, or forgetting or even trying to haggle the copay. Appointment no shows or short cancellations were cut by 90%. Texting between patients is so nice especially during these times of waiting in the car. I think my favorite feature is the pay request. No more forgetting your wallet, almost everyone has a digital card saved. You get a ton of features with Modento which makes your work a lot easier. Features like preparation of treatment plan, voicemails, notification, and ease of interacting with the patients. On top of everything, you get amazing customer support. Easy to learn. Very user friendly! Modento is so easy you practically teach yourself. The support is incredible and we get immediate response with any questions we may have. We hit the ground running on day one! Being able to have patients sign using their smart phone or computer has really helped lower patient contact, which has been a big focus during the COVID-19 pandemic. Online check-ins has also helped manage patient flow when we closed our reception area. And the customization of patient forms has really helped keep the forms how we want them to look and ask the questions we want asked. I like the ease of the use, how seamless the Open Dental and Modento integration is, and the best part Apex payment!!! Thank guys well done. Anahit Nicholas Dental Care		Pros & Cons from Real Users Pros Excellent customer service, easy claims submission and re-submission, scheduling software is great! love this product! The simplicity once all information is in system the program is simple to follow, it has all we need. There are several features of NextGen that I like. I feel like it is very easy to use. It is nice to be able to scan directly into the EMR. Cons Sometimes the changes made by IT come by way of software messages and there is no time to read them all. When someone is in chart, we cannot access chart, sometimes, we use this part every day. I wish that there was a better way to document a phone note.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Modento Inc. Founded: 2017 United States www.modento.io		Company Information NextGen Healthcare Founded: 1994 United States www.nextgen.com/ehr-demo
Alternatives Solutionreach		Alternatives RXNT
Patient Communicator		Service Center Office Ally
Pomelo Health		AdvancedMD
DoctorConnect Adtel International		Benchmark PM Benchmark Solutions
PracticeMojo View All		Nexus EHR Nexus Clinical View All
Categories Appointment Reminder Supported Dental Supported Patient Check-in Kiosk Supported Patient Engagement Supported Patient Intake Supported		Categories Ambulatory Supported Clinic Management Supported Clinical Documentation Supported Credentialing Supported Dental Supported Dermatology Supported Electronic Medical Records (EMR) Supported Healthcare Analytics Supported Healthcare Compliance Supported Healthcare ERP Supported HIPAA Compliant Messaging Supported Long Term Care Supported Medical Billing Supported Medical Imaging Supported Medical Practice Management Supported Mental Health Supported Ophthalmology Supported Optometry Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Management Supported Patient Portal Supported Patient Scheduling Supported Podiatry Supported Revenue Cycle Management Supported
Dental Features Appointment Management Supported Appointment Reminders Supported Claims Management Not Supported Clinical Charting Not Supported Imaging Not Supported Inventory Management Not Supported Patient Account Management Supported Patient Billing Supported Patient Records Management Supported Treatment Planning Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Not Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Not Supported Self Management Supported Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Not Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Not Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported		Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Supported Self Management Supported Show More Features Credentialing Features Appointment Management Not Supported Certification Tracking Supported Committee Management Supported Document Management Supported Expiration Management Supported License Verification Supported Online Applications Supported Privileging Supported Dermatology Features Claims Management Supported EMR / EHR Supported HIPAA Compliant Supported Image Management Supported Inventory Management Supported Patient Portal Supported Progress Notes Supported Scheduling Supported Treatment Plans Supported Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Supported Medical Practice Management Features Claims Management Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Supported E-Prescribing Supported EDI Supported EMR / EHR Supported HIPAA Compliant Supported Inpatient / Residential Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Supported Progress Notes Supported Single Provider Practice Supported Optometry Features Appointment Management Supported Insurance Management Supported Inventory Management Supported Patient Records Supported Recall Tracking Supported Patient Management Features Admissions Management Supported Bed Management Supported Discharge Management Supported Historical Reporting Supported Patient Flow Management Supported Patient Location Tracking Supported Patient Monitoring Supported Real Time Reporting Supported Waiting Time Tracking Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Supported Care Plans Supported Care Summaries Supported EHR-Agnostic Supported Health Record Access Supported Intake Forms Supported Lab Results Supported Prescription Renewals Supported Secure Messaging Supported Video Consultations Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Supported Patient Records Management Supported Payment Processing Supported Reminders Supported SMS Messaging Supported Podiatry Features Appointment Management Supported Patient Records Supported Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Supported Patient Scheduling Supported Payment Processing Supported
Integrations Artera Not Supported Avalon Laboratory System Not Supported CERTIFY Health Not Supported Caremerge Not Supported Charge Capture Not Supported Dentrix Supported Doc-U-Aide Not Supported DocSpera Not Supported Elaborate Not Supported FlexScanMD Not Supported Intely Not Supported Luma Health Not Supported Medsender Not Supported OptimisPT Not Supported Persivia CareTrak Not Supported Phreesia Not Supported Relatient Not Supported Solv Not Supported Sporo Not Supported iCareBilling Not Supported Show More Integrations View All 4 Integrations		Integrations Artera Supported Avalon Laboratory System Supported CERTIFY Health Supported Caremerge Supported Charge Capture Supported Dentrix Not Supported Doc-U-Aide Supported DocSpera Supported Elaborate Supported FlexScanMD Supported Intely Supported Luma Health Supported Medsender Supported OptimisPT Supported Persivia CareTrak Supported Phreesia Supported Relatient Supported Solv Supported Sporo Supported iCareBilling Supported Show More Integrations View All 57 Integrations
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