Modem

Modem

Modem Intelligence
Scope

Scope

Riege Software International
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About

Modem is an AI-enabled platform for freight forwarders that brings rate management, customer quoting, records and operational knowledge into workflows centered on the team’s inbox. It organizes carrier and contract rates imported from PDFs, spreadsheets and email, then helps prepare customer quotes from those rates. Teams can manage customer and contact records, tasks and quotes together while documenting procedures and the context behind pricing and customer relationships. Modem is designed to work alongside existing forwarding systems rather than requiring teams to replace them. It supports work across email and connected communication channels, helping sales, pricing and operations staff coordinate routine tasks and respond to quote requests. Freight forwarders can use the platform to centralize operational information, standardize internal processes and automate selected steps while retaining their current systems.

About

Designed as integrated forwarding software for air freight, ocean freight and customs, Scope has evolved into the Digital Standard for freight forwarding and Customs, which accelerates all processes and procedures. Through integration of external ERP/WMS, Scope enables cross-system collaboration and network building, with focus on improved visibility for all stakeholders, quality enhancement, increased productivity, cost reduction and revenue improvement, customer loyalty and employee satisfaction. The future of logistics is digital. Scope is the future of digital logistics. Management of all air export shipments from quotes to bookings. Conversion of bookings into Houses, Direct or Back-to-Backs. Both Coload-in and Coload-out shipments are supported. Easy creation of Consolidation and Master shipment. Access to customs export procedures is built-in to Master and House entry. Invoices, credit notes and payables are all managed within shipments and printable.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Freight forwarders and their sales, pricing and operations teams

Audience

Air freight, ocean freight and customs seeking a solution to improve their shipping operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Contact vendor
Contact Modem for pricing.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • All the basics, that any decent software should have.

Cons

  • Not user friendly, too many issues that will not be fixed. Layout resets every time a downgrade is performed - extremely frustrating.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Modem Intelligence
Founded: 2025
United Kingdom
thinkmodem.com

Company Information

Riege Software International
Founded: 1985
Germany
www.riege.com

Alternatives

Alternatives

Nexcade

Nexcade

Nexcade AI
CDM Web Freight

CDM Web Freight

CDM Software Solutions
Hercules Export Software

Hercules Export Software

Star Tec Software
Sales Accelerator

Sales Accelerator

VoltusFreight

Categories

Freight Forwarding Supported

Categories

Freight Supported
Freight Forwarding Supported
Logistics Supported

Freight Features

3PL Supported
Barcoding / RFID Supported
Billing & Invoicing Supported
Customer Management Supported
Customer Portal Supported
Import / Export Management Supported
International Forwarders Supported
Local Forwarders Supported
LTL Management Supported
Rate Management Supported
Shipment Tracking Supported
Truckload Management Supported
Warehouse Management Supported
Waybills Supported

Logistics Features

3PL Supported
Barcoding / RFID Not Supported
Container Tracking Supported
CRM Supported
Cross Docking Supported
Fleet Management Not Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Supported
Scheduling Supported
Shipping Management Supported
Transportation Management Not Supported

Integrations

Axis LMS Not Supported
Chain.io Not Supported
Gmail Supported
Microsoft Outlook Supported
Slack Supported
WhatsApp Supported

Integrations

Axis LMS Supported
Chain.io Supported
Gmail Not Supported
Microsoft Outlook Not Supported
Slack Not Supported
WhatsApp Not Supported
Claim Modem and update features and information
Claim Modem and update features and information
Claim Scope and update features and information
Claim Scope and update features and information