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About

Your customers are engaging with your brand, posting glowing compliments by day and outlandish complaints by night. When it comes to text, image, and video content moderation, you need an experienced Mod to represent and protect your brand with the right human touch. Across all platforms, languages, and regions, ModSquad is the premier resource for social and user-generated content moderation. Monitoring and engaging in conversations. Ensuring brand protection and audience safety. Reviewing chat-room, message boards and comments content. Escalating critical issues to stakeholders. Cross-platform strategies for moderation. Implementing behavior-management software. Chat and safety toolset recommendations. Coppa compliance and child safety best practices. Foreign-language/bilingual moderation. Tailored scheduled with full hours and/or 15-minute scans. Up to 24/7/365 available. Big or small projects welcome.

About

SYNERGYCHAT is a 100% live online chat service for your website with more than 10 years as a national provider. SYNERGYCHAT began in 2012 on a mission to provide high-quality live chat services to organizations from many industries. Team up with our company and let us help you ensure an outstanding digital experience for your valued customers! We recognized early on the shortfalls of automation in this particular domain which was failing to deliver adequate customer service and causing growing dissatisfaction among consumers. In other words, poor chat is worse than no chat. Our live chat support company caters to clients across the United States and Canada. SYNERGYCHAT can double your online leads each month. On average, our clients close between 5-15% of leads generated from live chat, also increasing your ROI 10-30-fold thanks to our affordable rates. And you can modify or cancel your subscription anytime.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Global companies looking for moderation solutions to protect, represent and enhance their brand

Audience

Websites looking for a solution offering live online chat services to attract more customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ModSquad
Founded: 2007
United States
modsquad.com/what-we-do/moderation/

Company Information

SYNERGYCHAT
Founded: 2012
United States
www.synergychat.io

Alternatives

Alternatives

Categories

Categories

Integrations

Facebook
WhatsApp

Integrations

Facebook
WhatsApp
Claim ModSquad and update features and information
Claim ModSquad and update features and information
Claim SYNERGYCHAT and update features and information
Claim SYNERGYCHAT and update features and information