dispatchGate

dispatchGate

Dispatch Management Solutions
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About

Globema’s Mobile HeatGrid is a smart, mobile-first solution that digitizes and optimizes heating network operations by automating task creation for field technicians, streamlining planning, and tracking progress in real time. It integrates a dispatcher’s interface, a mobile technician app, and a GIS system, creating a unified environment for efficient fieldwork management. It automatically generates tasks, collects data on-site, and provides status updates as jobs advance, transforming traditional processes into a seamless digital workflow. Designed for district heating companies, Mobile HeatGrid incorporates GIS mapping, enabling dispatchers to assign and monitor jobs based on precise geospatial locations, while technicians receive clear, step-by-step instructions on their devices. It supports full digitization of heating network assessments, field inspections, and maintenance activities, reducing manual entry and enabling real-time coordination.

About

Ideally suited for field service dispatching, couriers, security, plumbers, electricians and maintenance workers. Allows job entry with customisable fields and quick selection drop down lists. It is capable of real time job dispatching to mobile devices and provides easy management of jobs with automated status changes. Desktop or Web Dispatcher is the highly configurable command centre to manage all jobs. The background processor for maintaining communications with mobile devices and automate tasks. Web based FieldAgent allows users to see and update their jobs in the field. dispatchGate can be customised to your requirements to suit your business needs. dispatchGate Dispatcher manages all your jobs from one screen allowing you to easily monitor the progress of each job. It runs directly off the dispatchGate Engine. dispatchGate Engine is the system that runs the dispatchGate suite of software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Field service teams seeking a solution to modernize task dispatch, data collection, and real-time tracking of heating network maintenance

Audience

Couriers, security, electricians and maintenance workers in need of a field service dispatching solution to optimize the management of jobs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Globema
Founded: 1997
Poland
www.globema.com/portfolio/mobile-heatgrid/

Company Information

Dispatch Management Solutions
Founded: 2018
New Zealand
www.dispatching.co.nz/

Alternatives

Alternatives

Visual Dispatch

Visual Dispatch

Senarc Systems
GHE Analysis

GHE Analysis

P3 Geothermal
Crimestar CAD

Crimestar CAD

Crimestar

Categories

Smart Grid Supported

Categories

Transportation Dispatch Features

Billing & Invoicing Not Supported
Computer Aided Dispatch Not Supported
Customer Database Not Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Not Supported
Order Management Not Supported
Routing Not Supported
Scheduling Supported
Vehicle Tracking Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Mobile HeatGrid and update features and information
Claim Mobile HeatGrid and update features and information
Claim dispatchGate and update features and information
Claim dispatchGate and update features and information