Mindcat Dispatch

Mindcat Dispatch

Mindcat Technology Consultants FZE
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About

Mindcat Dispatch is a hosted dispatch and fleet operations application for delivery operators managing their own drivers in the UAE and Saudi Arabia. It brings orders from channels such as WhatsApp, calls, websites and merchant portals into a dispatch board, where staff can assign drivers, plan stops by district and track jobs through delivery. Drivers use a phone app to view stops, navigate, record cash or coupons, and submit delivery proof such as a photo or signature. Customers can follow orders through tracking links, while operations and finance teams can review order histories, driver and vehicle records, and cash totals. The service also offers business ordering portals, reports and exports, plus connections to POS, ERP and online shops through API and webhooks. Mindcat configures and hosts deployments in the region or in a customer's cloud or servers.

About

We analyze every minute of driving using artificial intelligence to identify risky driving behavior. Instantly coach your drivers to protect them, the public, and your assets. Effortlessly maintain ELD compliance with an easy-to-use, flexible solution. Our ELD supports all FMSCA exceptions and empowers the driver to own their compliance. Give your drivers turn-by-turn navigation optimized for their vehicle size and weight, and the ability to scan documents right from their tablet. All while you measure service time, identify unplanned stops, and monitor etas to ensure your loads are delivered on time. Dispatchers can quickly assign stops or entire routes to a driver or vehicle with drag and drop. Sometimes the schedule needs to be reorganized at a moment's notice, it's easy with our dispatch board. Quickly see on a map where your trucks went out of the route. Coach your drivers to increase efficiency.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Delivery and logistics operators in the UAE and Saudi Arabia with their own drivers

Audience

Carriers looking for a solution to manage and improve fleet safety and increase profitability

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

AED/SAR 119/driver/month
Monthly plans start at AED/SAR 119 per driver for 1–10 drivers, with a three-driver minimum (AED/SAR 357 monthly). Setup fees are AED/SAR 7,500 for 1–10 drivers, AED/SAR 9,500 for 11–50, and AED/SAR 15,000 for 51+. Annual plans receive two months free. VAT, hosting tiers, messaging, map and SMS usage, payment integrations, and some add-ons may cost extra.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.7 / 5
design 4.4 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Reports are easy to get to and down load, Fedex is pleased with the reports and all in order and easy to correct. Is there a guildbook online?
  • Saves a ton of time for myself and drivers by tracking our miles via the ELD. I don't have to worry about lost mileage papers anymore.
  • The user ability to work on multiple entities is really useful as a consultant company in the space.
  • The staff are very responsive and provides quality service. The staff are very knowledgeable regarding its product and services.
  • The benefits that we have seen since subscribing to TruckSpy have been huge. We utilize the IVMR automation to provide our ELD logs to FedEx hubs with pretty much just a few clicks of the mouse each week after a short spot check, which on its own saves one of our team members a minimum of 10-15 hours of manual prep and analysis that used to go into getting these reports submitted. Customer service has been ready and available to assist within a very short time period when an urgent GPS anomaly issue needed to be addressed that the ELD itself caused when it somehow recorded over 50,000 miles driven across a single state in a single day, but TruckSpy notified us about issue within 24 hours of it happening and setup a time for us to meet with their team who was able to easily talk us through how to rectify in the system in just a few minutes, which without the software and team to help us through we would have needed to invest a ton of time and research into how to correct the issue within the ELD and our reporting data. Many additional features of the software are utilized by hour team on a daily and/or weekly basis, but these two aspects of what we have received from TruckSpy since subscribing last year have given us enough evidence to be able to commit to being TruckSpy customers for life. If you are considering a subscription, I will tell you like I tell my peers in the industry, that you do not want to overlook the opportunity to integrate TruckSpy's software into your business, you would seriously regret it!

Cons

  • I don't know where to change passwords and then when I found out and doesn't take right away and I get many emails tell me we cant connect.
  • Occasional errors on mileage reports. They tend to be fixed quickly.
  • The layout doesn't allow for much user customization.
  • There are no concerns with the customer service or product. I’m very happy to be a customer of TruckSpy.
  • There isn't much that we dislike about TruckSpy. If we had to change anything about the software, we would request a bit more flexibility in terms of being able to create customized reporting that can be built and exported from the app. That said, the multitude of pre-built reports is typically more than enough than we need and in instances that we're seeking more, it is typically for very specific situations that rarely come about in day-to-day operations.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Mindcat Technology Consultants FZE
Founded: 2022
United Arab Emirates
mindcat.ai

Company Information

TruckSpy
Founded: 2017
United States
truckspy.io

Alternatives

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Categories

Categories

Fleet Maintenance Supported
Fleet Management Supported
GPS Tracking Supported
Logbook Supported
Route Planning Supported
Trucking Supported

Transportation Dispatch Features

Billing & Invoicing Not Supported
Computer Aided Dispatch Not Supported
Customer Database Not Supported
Emergency Dispatch Not Supported
Fuel Management Supported
Mileage Tracking Supported
Order Management Not Supported
Routing Supported
Scheduling Not Supported
Vehicle Tracking Not Supported

Fleet Maintenance Features

Cost Tracking Not Supported
Fuel Tracking Not Supported
Maintenance History Not Supported
Maintenance Scheduling Not Supported
Parts Inventory Management Not Supported
Repair Tracking Not Supported
Tire Management Not Supported
Vehicle Information Not Supported
Warranty Tracking Not Supported
Work Order Management Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Supported
Inventory Management Not Supported
Maintenance Management Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Supported

GPS Tracking Features

Alerts/Notifications Not Supported
Asset Tracking Supported
Driver Management Not Supported
Historical Reporting Supported
Mobile Tracking Supported
People Tracking Not Supported
Real Time Tracking Supported
Routing Supported
Status Tracking Supported
Territory Management Not Supported
Vehicle Tracking Supported

Route Planning Features

Capacity Planning Not Supported
Drag & Drop Scheduling Supported
Driver Management Not Supported
Emergency Dispatch Not Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Not Supported
Territory Management Not Supported

Trucking Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Driver Management Not Supported
Driver Settlements Not Supported
Fuel Card Management Supported
Fuel Management Supported
Load Optimization Not Supported
Maintenance Management Supported
Mileage Tracking Supported
Quote Management Not Supported
Quotes/Estimates Not Supported
Recruiting Management Not Supported
Routing Supported
Scheduling Not Supported
Trip Logs Supported
Vehicle Management Not Supported
Vehicle Tracking Supported

Integrations

Foodics Supported
Google Maps Supported
Odoo Supported
SAP Business One Supported
Salla Supported
WhatsApp Supported
Zid Supported

Integrations

Foodics Not Supported
Google Maps Not Supported
Odoo Not Supported
SAP Business One Not Supported
Salla Not Supported
WhatsApp Not Supported
Zid Not Supported
Claim Mindcat Dispatch and update features and information
Claim Mindcat Dispatch and update features and information
Claim TruckSpy and update features and information
Claim TruckSpy and update features and information