Mindcat Clinic

Mindcat Clinic

Mindcat Technology Consultants FZE
Mindcat Desk

Mindcat Desk

Mindcat Technology Consultants FZE
+
+

Related Products

  • Elation Health
    90 Ratings
    Visit Website
  • RXNT
    552 Ratings
    Visit Website
  • AdvancedMD
    2 Ratings
    Visit Website
  • Aesthetic Insight
    10 Ratings
    Visit Website
  • DoctorConnect
    85 Ratings
    Visit Website
  • CoachIQ
    45 Ratings
    Visit Website
  • AestheticsPro
    745 Ratings
    Visit Website
  • Imorgon
    5 Ratings
    Visit Website
  • UENI
    9,731 Ratings
    Visit Website
  • Modento
    558 Ratings
    Visit Website

About

Mindcat Clinic is a browser-based clinic management system for private dental, dermatology, and physiotherapy practices and clinic groups in Saudi Arabia and the UAE. It brings branch and practitioner schedules together with patient records, visit notes, allergies, medications, prescriptions, attached documents and images, and role-based access. Staff can record charges against a clinic’s own price list, payments by cash or Mada, and review receipts and activity reports by branch, practitioner, and date. A patient portal supports appointment requests, messaging, documents, and billing summaries; optional online self-booking is provided by the separate Mindcat Bookings product. The system offers a FHIR API and can be hosted in the clinic’s country or on its own servers. Arabic screens are available but only partly translated. It does not currently provide NPHIES claims or NABIDH, Malaffi, or Riayati connections.

About

Mindcat Desk is a cloud-based help desk and service desk application for Gulf support teams. Requests received by email, phone or a customer portal become tracked tickets with reference numbers, assigned owners, priorities, status updates and service-level deadlines. Teams can configure response and resolution targets around their workdays, hours and local calendars, and use queues, escalations, saved replies and reports to manage service commitments. Customers can follow requests through a portal and search a help centre in Arabic and English. The agent interface supports English and partial Arabic, with right-to-left layout. Hosting options include vendor-managed environments in the UAE or Saudi Arabia and deployment in a customer's cloud or data centre. The product is aimed at IT service desks, MSPs and other organizations handling support requests under response-time commitments.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Private dental, skin and physio clinics in Saudi Arabia and the UAE

Audience

Service and support teams in the Gulf

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

AED/SAR 249/user/mo
Shared-plan pricing starts at AED/SAR 249 per practitioner per month for 1–5 practitioners; reception and managers are free. Quick-start setup is a one-time AED/SAR 2,500. Plans from 6 practitioners, or hosted on the clinic’s own copy or cloud, receive a written price and setup plan. Annual prepayment discounts 15% on the monthly amount above the minimum. Prices exclude 5% UAE VAT or 15% Saudi VAT.
Free Version Not Supported
Free Trial Not Supported

Pricing

AED/SAR 99/user/month
AED/SAR 99 per agent monthly for 1–5 agents; AED/SAR 69 for 6–20, AED/SAR 49 for 21–50, and AED/SAR 39 for 51+ agents. Shared hosting has a five-agent minimum (AED/SAR 495/month). Vendor-managed dedicated hosting is priced at twice the agent rate, with a AED/SAR 2,999 monthly minimum. Customer-cloud or data-centre deployment is priced at 0.75× the agent rate, plus the customer's cloud bill, with a AED/SAR 2,999 monthly minimum. One-time setup fees range from AED/SAR 4,900 to AED/SAR 39,900 depending on agent count. Annual prepayment receives a 15% discount; VAT is excluded.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Mindcat Technology Consultants FZE
Founded: 2022
United Arab Emirates
mindcat.ai

Company Information

Mindcat Technology Consultants FZE
Founded: 2022
United Arab Emirates
mindcat.ai

Categories

Clinic Management Supported

Categories

Help Desk Supported

Integrations

Google Workspace Not Supported
Microsoft 365 Not Supported
Salesforce Not Supported
Slack Not Supported

Integrations

Google Workspace Supported
Microsoft 365 Supported
Salesforce Supported
Slack Supported
Claim Mindcat Clinic and update features and information
Claim Mindcat Clinic and update features and information
Claim Mindcat Desk and update features and information
Claim Mindcat Desk and update features and information