Mindcat BookingsMindcat Technology Consultants FZE
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Mindcat DeskMindcat Technology Consultants FZE
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Related Products
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About
Mindcat Bookings is a web-based appointment booking and calendar tool for clinics, salons and other appointment-based businesses. Customers can view services and times and book online, while staff manage appointments, calendars, operating hours, resources and customer records from an administrative dashboard. Businesses can configure schedules and exceptions such as Friday or Ramadan hours, then publish a booking page or connect bookings with their website. The product supports English and Arabic booking flows for the Gulf market. Documented capabilities include calendar synchronization, reminders, appointment status management, and API or webhook options for sending booking events to external systems. Mindcat offers hosted SaaS and customer-managed server or cloud deployment choices; features and setup depend on the selected plan. It aims to reduce manual coordination and give customers a self-service booking option.
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About
Mindcat Desk is a cloud-based help desk and service desk application for Gulf support teams. Requests received by email, phone or a customer portal become tracked tickets with reference numbers, assigned owners, priorities, status updates and service-level deadlines. Teams can configure response and resolution targets around their workdays, hours and local calendars, and use queues, escalations, saved replies and reports to manage service commitments. Customers can follow requests through a portal and search a help centre in Arabic and English. The agent interface supports English and partial Arabic, with right-to-left layout. Hosting options include vendor-managed environments in the UAE or Saudi Arabia and deployment in a customer's cloud or data centre. The product is aimed at IT service desks, MSPs and other organizations handling support requests under response-time commitments.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Clinics and salons in the UAE and Saudi Arabia
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Audience
Service and support teams in the Gulf
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
AED 59/calendar/month
AED 59 per calendar per month, with monthly plans starting at AED 399; the monthly minimum depends on the selected package. One-time implementation is AED 2,500. Prices are listed excluding VAT; annual billing offers a discount.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
AED/SAR 99/user/month
AED/SAR 99 per agent monthly for 1–5 agents; AED/SAR 69 for 6–20, AED/SAR 49 for 21–50, and AED/SAR 39 for 51+ agents. Shared hosting has a five-agent minimum (AED/SAR 495/month). Vendor-managed dedicated hosting is priced at twice the agent rate, with a AED/SAR 2,999 monthly minimum. Customer-cloud or data-centre deployment is priced at 0.75× the agent rate, plus the customer's cloud bill, with a AED/SAR 2,999 monthly minimum. One-time setup fees range from AED/SAR 4,900 to AED/SAR 39,900 depending on agent count. Annual prepayment receives a 15% discount; VAT is excluded.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationMindcat Technology Consultants FZE
Founded: 2022
United Arab Emirates
mindcat.ai
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Company InformationMindcat Technology Consultants FZE
Founded: 2022
United Arab Emirates
mindcat.ai
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Categories |
Categories |
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Integrations
Slack
Supported
Google Calendar
Supported
Google Workspace
Not Supported
Microsoft 365
Not Supported
Salesforce
Not Supported
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Integrations
Slack
Supported
Google Calendar
Not Supported
Google Workspace
Supported
Microsoft 365
Supported
Salesforce
Supported
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