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About

Drive project success and profitability with Project Operations. Get the visibility, collaboration, and agility needed to drive success across your project-centric business—from prospects to payments to profits. Win more bids with better contract management and more accurate project quotes, forecasting, estimation, and scope. Flexibly manage projects with easy-to-use embedded Microsoft Project capabilities including Kanban boards and Gantt charts. Ensure that you have the right people on the right projects through resourcing insights, scheduling, governance, and skills matching. Submit, approve, process, and reconcile time and expense entries on the go for faster reimbursement and client billing. Manage your project accounting more accurately and recognize revenue compliant with International Financial Reporting Standards. Rapidly adapt to market demands using actionable insights from a consolidated view of your project sales and financial data.

About

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses interested in a project platform solution to connect their project-centric business in one application

Audience

ITSM companies seeking a solution to connect people, functions, and systems across their organization

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$95 per user per month
Free Version
Free Trial

Pricing

$100 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Microsoft
Founded: 1975
United States
dynamics.microsoft.com/en-us/project-operations/overview/

Company Information

ServiceNow
Founded: 2003
United States
www.servicenow.com

Alternatives

Adaptive ERP

Adaptive ERP

Adaptive

Alternatives

Freshservice

Freshservice

Freshworks
Causeway Project Accounting

Causeway Project Accounting

Causeway Technologies
Proteus

Proteus

Xergy

Categories

Categories

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Integrations

Lyftrondata
UMT360
AlertSite
BA Insight
CalendarHero
Celaton inSTREAM
Clinc
CloudFX
Google Cloud Search
HCL IntelliOps Event Management
Issuetrak
MangoApps
Nozomi Networks
OTbase
Phoenix Security
Prevalent
Ringg AI
Sematext Cloud
TrustCloud
Zilla Security

Integrations

Lyftrondata
UMT360
AlertSite
BA Insight
CalendarHero
Celaton inSTREAM
Clinc
CloudFX
Google Cloud Search
HCL IntelliOps Event Management
Issuetrak
MangoApps
Nozomi Networks
OTbase
Phoenix Security
Prevalent
Ringg AI
Sematext Cloud
TrustCloud
Zilla Security
Claim Microsoft Dynamics 365 Project Operations and update features and information
Claim Microsoft Dynamics 365 Project Operations and update features and information
Claim ServiceNow and update features and information
Claim ServiceNow and update features and information