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About

Mezmo (formerly LogDNA) enables organizations to instantly centralize, monitor, and analyze logs in real-time from any platform, at any volume. We seamlessly combine log aggregation, custom parsing, smart alerting, role based access controls, and real-time search, graphs, and log analysis in one suite of tools. Our cloud based SaaS solution sets up within two minutes to collect logs from AWS, Docker, Heroku, Elastic and more. Running Kubernetes? Start logging in two kubectl commands. Simple, pay-per-GB pricing without paywalls, overage charges, or fixed data buckets. Simply pay for the data you use on a month-to-month basis. We are SOC2, GDPR, PCI, and HIPAA compliant and are Privacy Shield certified. Our military grade encryption ensures your logs are secure in transit and storage. We empower developers with user-friendly, modernized features and natural search queries. With no special training required, we save you even more time and money.

About

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes worldwide that log hundreds of terabytes per day.

Audience

PagerDuty helps developers, ITOps, DevOps and teams across the business provide a perfect digital experience to their customers, every time.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Pay per GB pricing model. No contract required
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.7 / 5
design 4.6 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Workflow automation for incident response is a strength of PagerDuty. Teams are able to effectively manage and swiftly address issues because to the centralization of notifications from many monitoring solutions.
  • Collaboration with incident response is a major plus and the ability to use it with other integrations makes it fairly easy to handle incidents and other issues. The dashboard is also really good, it’s also nice you can use it with a mobile app which can be fairly useful when on the go.
  • Great tools to utilize fast and efficient notifications & alert services for businesses and teams.
  • Very beginner friendly as I can set up schedules and notifications are always right on time. The Analytics tools are my favourite.
  • Makes decisions easier. Implementation of tools. The program also improved work performance. On-call schedules can be easily set up and integrated with other products and services thanks to the UX.

Cons

  • Effective PagerDuty implementation could need some onboarding and training, especially for teams unfamiliar with incident response solutions. It is necessary for users to become acquainted with the capabilities and configuration choices of the platform.
  • Can be fairly complex to set up, you’d likely need some technical knowledge using it day to day. The UI can sometimes be an issue with its complexity, and documentation can sometimes be an issue as well.
  • Drawbacks can be confusing user interface initially when navigating product.
  • Haven't encountered any problems so far since using this software.
  • Trying to determine what happened and where pd is can be confusing. For new users, the learning curve can be somewhat challenging since the settings are generally flexible and easy to configure.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Mezmo
Founded: 2015
United States
www.mezmo.com

Company Information

PagerDuty
Founded: 2006
United States
www.pagerduty.com

Alternatives

Business LOG

Business LOG

Enterprise Informatic Solutions

Alternatives

Honeycomb

Honeycomb

Honeycomb.io
Grafana Cloud

Grafana Cloud

Grafana Labs
SendQuick Cloud

SendQuick Cloud

SendQuick

Categories

Categories

Log Management Features

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Log Management Features

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

DevOps Features

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

IT Alerting Features

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Incident Management Features

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Network Monitoring Features

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Internet Usage Monitoring
IP Address Monitoring
Real Time Analytics
Resource Management
Server Monitoring
SLA Monitoring
Uptime Monitoring
Web Traffic Reporting

SaaS Management Features

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Server Management Features

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Website Monitoring Features

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Integrations

Amazon EC2
Amazon Web Services (AWS)
Desktop.com
Google Kubernetes Engine (GKE)
Nightfall
Slack
Amazon CloudWatch
Crashlytics
Dropbox Dash
GitGuardian
Jira Work Management
Mona
Nagios XI
Nixstats
SolarWinds Papertrail
Splunk Cloud Platform
StatusHub
Teamstack
Wallarm API Security Platform
Zoom Team Chat

Integrations

Amazon EC2
Amazon Web Services (AWS)
Desktop.com
Google Kubernetes Engine (GKE)
Nightfall
Slack
Amazon CloudWatch
Crashlytics
Dropbox Dash
GitGuardian
Jira Work Management
Mona
Nagios XI
Nixstats
SolarWinds Papertrail
Splunk Cloud Platform
StatusHub
Teamstack
Wallarm API Security Platform
Zoom Team Chat
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Claim Mezmo and update features and information
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