MetroFax

MetroFax

J2 Global
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About

Whether you’re a small business with basic fax needs or a large company that needs a high-volume plan, we have a faxing solution for you. Send and receive fax pages no matter where you are — email, the Web, even your smartphone. In addition to saving paper, you’ll never miss a fax and have the speed, security, and convenience that MetroFax Internet faxing provides. Enjoy a 1 month free trial and see how Internet faxing can boost productivity and provide both convenience and value that a fax machine can’t match. Select one of our low monthly plan options or save even more with a discounted annual plan.

About

As a leader in information logistics, we drive communication for companies worldwide. With intelligent infrastructures, patented technology and excellent service. Because the faster and more securely your information flows, the better your business runs. Are you ready for Retarus? Successful business depends on agile and secure communication processes for their digitized and automated workflows. From newsletters and order confirmations to password resets and status notifications – fast delivery of transactional emails plays an essential role in the customer journey. Retarus helps you reach 99% of all mobile networks. That means almost everyone in the world. Quickly and reliably. Read our use cases to learn how you can make your customer dialogue more profitable with enterprise SMS services. Send your personalized content reliably, even to large distribution lists. By email, fax or SMS—it’s easy with a standardized and intuitive platform. Communicate directly from your web browser.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes that need an online fax service

Audience

Companies looking for a communications platform for their digitized and automated workflows

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.95 per month
$8.30 per month if billed annually
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Nothing at this point when I am paying double what I should be! Not very helpful when I am a small business!

Cons

  • MetroFax does not support telephone calls when you have a billing problem. I have been getting overcharged for 6 months ...they are charging my credit card for the monthly rate 2 times a month. It is not showing on my MetroFax account so where is the extra $9.95 a month going?!?!?!?!? I am waiting on answers from the online emails but the #888 number gives you the wrong emails addresses as well!!!!

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

J2 Global
Founded: 1997
United States
www.metrofax.com

Company Information

Retarus
Founded: 1992
Germany
www.retarus.com

Alternatives

Fax.Plus

Fax.Plus

Alohi

Alternatives

FAXAGE

FAXAGE

EC Data Systems
Nextiva vFAX

Nextiva vFAX

Nextiva
modusCloud

modusCloud

Vircom

Categories

Online Fax Supported

Categories

EDI Supported
Email Archiving Supported
Email Encryption Supported
Email Security Supported
Fax Server Supported
Online Fax Supported
SMS Marketing Supported

Cloud Communication Platform Features

Audio / Video Conferencing Not Supported
Call Center Not Supported
Call Recording Not Supported
Call Routing Not Supported
Chat / Messaging Not Supported
Fax Management Supported
File Sharing Not Supported
IVR / Voice Recognition Not Supported

EDI Features

Archiving & Retention Supported
AS2 Applications Not Supported
AS2 Specification Compliance Not Supported
Certificate Management Not Supported
Configuration Data Searching Not Supported
Data Format Translator Not Supported
Flexible Licensing Not Supported
Full Logging Not Supported
Labeling Not Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Not Supported
Email to Fax Supported
Fax to Email Supported
FoIP Supported
Whitelisting / Blacklisting Not Supported

Integrations

Microsoft 365 Not Supported

Integrations

Microsoft 365 Supported
Claim MetroFax and update features and information
Claim MetroFax and update features and information
Claim Retarus and update features and information
Claim Retarus and update features and information