Related Products
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About
Metaskills is a browser-based AI role-play training platform for organizations developing communication skills in leadership, sales, customer service and healthcare. Learners practise conversations with 3D avatars by speaking, typing or selecting responses, receive guidance during practice and review structured feedback afterward. Ready-made scenarios cover topics such as feedback, delegation, conflict, difficult workplace conversations, sales discovery and objections, and patient or family communication. Organizations can request custom simulations based on their roles, processes and terminology. A competency profile and progress views help learners and teams identify strengths and areas to practise. Metaskills is available on the web, with an optional VR experience and rental kits. It is offered as a business-to-business product for organizational training.
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About
ReflexAI provides a suite of AI-powered tools for contact centers, crisis hotlines, customer service, and support teams to dramatically improve training, quality assurance, and performance at scale. The core modules are Prepare, which delivers hyper-realistic, dynamic role-play simulations (via text or voice) so agents can practice handling complex, sensitive, or high-stakes conversations (from customer service to crisis intervention) in a safe, risk-free environment, and Assure, which automates quality assurance by analyzing 100% of live voice or chat interactions and generating unbiased, consistent feedback and performance metrics across agents and conversations. With Prepare, organizations can configure custom simulation scenarios and scoring criteria in minutes using ReflexAI Studio, no coding or developer support needed, enabling new hires or existing staff to build empathy, communication skills, compliance, and confidence before they handle real interactions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
HR and L&D teams, corporate academies, managers, sales and customer service teams, healthcare organisations and universities.
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Audience
Contact center managers, crisis response teams, and customer support leaders interested in a tool to train and evaluate staff on high-stakes conversations, ensure consistent quality across all interactions, and scale training and QA without manual review bottlenecks
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingOrganizational pricing is provided by quote.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationMetaskills
Founded: 2022
Poland
mymetaskill.com
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Company InformationReflexAI
Founded: 2022
United States
www.reflexai.com
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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