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About

Metaskills is a browser-based AI role-play training platform for organizations developing communication skills in leadership, sales, customer service and healthcare. Learners practise conversations with 3D avatars by speaking, typing or selecting responses, receive guidance during practice and review structured feedback afterward. Ready-made scenarios cover topics such as feedback, delegation, conflict, difficult workplace conversations, sales discovery and objections, and patient or family communication. Organizations can request custom simulations based on their roles, processes and terminology. A competency profile and progress views help learners and teams identify strengths and areas to practise. Metaskills is available on the web, with an optional VR experience and rental kits. It is offered as a business-to-business product for organizational training.

About

ReflexAI provides a suite of AI-powered tools for contact centers, crisis hotlines, customer service, and support teams to dramatically improve training, quality assurance, and performance at scale. The core modules are Prepare, which delivers hyper-realistic, dynamic role-play simulations (via text or voice) so agents can practice handling complex, sensitive, or high-stakes conversations (from customer service to crisis intervention) in a safe, risk-free environment, and Assure, which automates quality assurance by analyzing 100% of live voice or chat interactions and generating unbiased, consistent feedback and performance metrics across agents and conversations. With Prepare, organizations can configure custom simulation scenarios and scoring criteria in minutes using ReflexAI Studio, no coding or developer support needed, enabling new hires or existing staff to build empathy, communication skills, compliance, and confidence before they handle real interactions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

HR and L&D teams, corporate academies, managers, sales and customer service teams, healthcare organisations and universities.

Audience

Contact center managers, crisis response teams, and customer support leaders interested in a tool to train and evaluate staff on high-stakes conversations, ensure consistent quality across all interactions, and scale training and QA without manual review bottlenecks

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Organizational pricing is provided by quote.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Metaskills
Founded: 2022
Poland
mymetaskill.com

Company Information

ReflexAI
Founded: 2022
United States
www.reflexai.com

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BrightOffice Training CRM

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Categories

Training Supported

Categories

Sales Training Supported
Training Supported

Integrations

No info available.

Integrations

No info available.
Claim Metaskills and update features and information
Claim Metaskills and update features and information
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Claim ReflexAI and update features and information