MessagePath

MessagePath

Cognifyd
SPLICE Dialog Suite

SPLICE Dialog Suite

SPLICE Software
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About

Monitor quality and compliance across your written communication. Provide algorithm-based coaching and insights. MessagePath is constantly updated with the latest best practices for sales and marketing communication. Your text will be checked against the patterns that will make you more successful. Get your message through. MessagePath looks for ideal wording and phrasing based on best-practice rules to create better customer service communication. All written text is legally discoverable text. MessagePath scans your communication for problematic language that could create HR or other legal communication risks in the future. MessagePath reviews for spam terms so that your communication is less likely to be labeled as spam. MessagePath looks text that might not read well for customers. Nuanced language and legal risks are scanned.

About

Through the utilization of automated call, text, email, and voice first SPLICE Software support businesses in creating engaging and effective communication programs that integrate seamlessly with any pre-existing workflows. SPLICE’s patented Dialog Suite™ manages all your customer opt-ins to ensures that all your communications are legally compliant. From marketing messages and surveys to payment processing and reminders, SPLICE’s automated communications can add efficiency to any use case and can be applied to both inbound and outbound messaging. And with award-winning analytics tools, you can see for yourself the difference quality communication can make!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Copy editor solution for business

Audience

Insurance, Retail, Financial Services & Healthcare

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per user per year
Free Version Supported
Free Trial Not Supported

Pricing

Annual contract based on monthly volume with initial setup cost based on number of use cases / workflows.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Cognifyd
Founded: 2018
United States
messagepath.com

Company Information

SPLICE Software
Founded: 2006
Canada
www.splicesoftware.com

Alternatives

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CarePaths EHR

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Categories

Productivity Supported

Categories

Call Center Supported
IVR Supported
SMS Marketing Supported
SMS Survey Supported
Survey Supported
Telephony Supported

Productivity Features

Collaboration Supported
Database Creation Not Supported
Document Creation Supported
File Sharing Not Supported
Notes Management Not Supported
Office Suite Not Supported
Presentation Tools Not Supported
Project Management Not Supported
Task Management Not Supported
Team Chat Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Not Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Consent Management Platforms Features

Additional Users / Permissions Supported
Automatic Cookie-Blocking Supported
CCPA Compliance Supported
CMS Integration Not Supported
Cookie Crawling Supported
Design/Branding Customization Supported
Fingerprinting Not Supported
GDPR Compliance Supported
IAB Compliance Supported
Reporting / Analytics Supported
Responsive Design Supported
Subdomains Compatibility Not Supported
Tag Manager Integration Not Supported
Whitelabel Solution Not Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

IVR Features

Call Center Supported
Call Logging Not Supported
Call Recording Not Supported
Call Routing Not Supported
Multiple Scripts Not Supported
Phone Key Input Not Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

SMS Survey Features

Alerts / Notifications Supported
Analytics / Reporting Supported
Audience Targeting Supported
Campaign Management Supported
Contact Management Supported
Customizable Templates Supported
Keyword Tracking Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Scheduled Messaging Supported
Survey Builder Supported
Template Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Not Supported

Integrations

Duck Creek Suite Not Supported
EZLynx Not Supported
Majesco Not Supported
Salesforce Not Supported
Sapiens P&C Not Supported

Integrations

Duck Creek Suite Supported
EZLynx Supported
Majesco Supported
Salesforce Supported
Sapiens P&C Supported
Claim MessagePath and update features and information
Claim MessagePath and update features and information
Claim SPLICE Dialog Suite and update features and information
Claim SPLICE Dialog Suite and update features and information