Message Mate

Message Mate

OwnerListens
+
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About

Messaging is the world's most loved and fastest growing communications method (Economist). If you're not messaging with your customers, you are missing out on the biggest customer engagement shift since the invention of email. We make it easy for customers and businesses to directly message each other. Secure, scalable, powerful. With Message Mate on your site, shoppers can effortlessly text your company so your agents can help navigate them to completing their purchase in real time. Customer messages are then relayed to your team in real time. Increasing conversions can really be as simple as making it dead easy to reach you and lend a helping. No matter how the response is sent, customers receive it via text so they feel like they are having a personal conversation with your business. Messages can be sent to multiple responders using email, SMS, or a web dashboard.

About

TopMessage is a complete enterprise message service designed to meet the needs of modern businesses that rely on direct, efficient customer communication. The platform allows companies to manage SMS and WhatsApp messaging through a single, centralized dashboard, making it easier to keep track of conversations, campaigns, and customer relationships. It offers features like: Shared inboxes for team collaboration Contact lists and tagging Automated follow-ups and scheduled messages Templates, filters, and smart message routing Mobile and desktop-friendly access TopMessage is ideal for businesses that want better organization, improved response times, and scalable communication workflows. Whether you're managing support, outreach, or marketing efforts, TopMessage makes every message more manageable — and more meaningful.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a customer text platform to increment their sales

Audience

Companies that need an advanced messaging solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

24 .99€
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.2 / 5
ease 4.2 / 5
features 4.0 / 5
design 3.6 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • It is the best platform I ever used. I have integrated it in 5 minutes and get free credits to test the service.
  • Offers very easy-to-use API documentation, allowing you to handle verification with a single request. On top of that, the pricing is very flexible. I started using it in June and, overall, I have been able to optimize our SMS budget by 30% over the past 4 months.
  • N/A.
  • The dashboard is very user-friendly and requires no technical knowledge. I’ve already sent two WhatsApp campaigns, and the results were great for my e-commerce website.
  • I have integrated it within 5 minutes, easy and effective.

Cons

  • very easy integration Detailed reporting best customer support ever
  • The mobile version is currently lacking. Whenever, I am not with my MacBook i struggle.
  • This service is a scam, they make you purchase credits, and the SMS are not sent.
  • I had to wait more than a week to get a WhatsApp sender because I didn’t know a Meta-verified page was required.
  • I wasn’t able to troubleshoot my errors without help.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

OwnerListens
Founded: 2011
United States
ownerlistens.com/message_mate/

Company Information

TopMessage
Founded: 2024
United States
topmessage.com

Alternatives

2way

2way

2way Message

Alternatives

MessageBot

MessageBot

MessageBot Solutions Pvt Ltd
AndroSMS

AndroSMS

Dunes Factory
SMS Ninja

SMS Ninja

Ksolves India Limited
txtsignal

txtsignal

Seventh Compass

Categories

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Not Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Integrations

BigCommerce Supported
Ecwid Supported
Facebook Supported
Joomla! Supported
Magento Supported
Shopify Supported
Squarespace Supported
Weebly Supported
WhatsApp Not Supported
WooCommerce Supported
WordPress Supported
X (Twitter) Supported
Zendesk Supported

Integrations

BigCommerce Not Supported
Ecwid Not Supported
Facebook Not Supported
Joomla! Not Supported
Magento Not Supported
Shopify Not Supported
Squarespace Not Supported
Weebly Not Supported
WhatsApp Supported
WooCommerce Not Supported
WordPress Not Supported
X (Twitter) Not Supported
Zendesk Not Supported
Claim Message Mate and update features and information
Claim Message Mate and update features and information
Claim TopMessage and update features and information
Claim TopMessage and update features and information