Message MateOwnerListens
|
Top Crew SystemsEmpowerU Marketing
|
|||||
Related Products
|
||||||
About
Messaging is the world's most loved and fastest growing communications method (Economist). If you're not messaging with your customers, you are missing out on the biggest customer engagement shift since the invention of email. We make it easy for customers and businesses to directly message each other. Secure, scalable, powerful. With Message Mate on your site, shoppers can effortlessly text your company so your agents can help navigate them to completing their purchase in real time. Customer messages are then relayed to your team in real time. Increasing conversions can really be as simple as making it dead easy to reach you and lend a helping. No matter how the response is sent, customers receive it via text so they feel like they are having a personal conversation with your business. Messages can be sent to multiple responders using email, SMS, or a web dashboard.
|
About
Top Crew Systems is a hosted customer communication and local marketing system for small businesses. Its web app brings calls, texts, website forms and email into one inbox, with optional Facebook and Instagram messaging. When a call is missed, it can automatically text the caller from a business number, and replies appear in the same conversation. Optional features include follow-up texts, online booking with text reminders, review requests and opt-in campaigns to past customers. The vendor also builds and manages a business website and can configure a Google Business Profile. Setup covers the selected website, phone and messaging features, followed by an app walkthrough before launch. The service targets owner-operated businesses such as contractors, restaurants, schools, salons, repair shops, clinics and gyms. Monthly charges depend on selected services; calls and texts use separately purchased credits.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Companies searching for a customer text platform to increment their sales
|
Audience
Owner-run small businesses that miss calls during the workday: contractors, home service companies, restaurants, salons, clinics and schools.
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and VideosNo images available
|
|||||
Pricing
$30 per month
Free Version
Not Supported
Free Trial
Supported
|
Pricing
$115/month
The listed starting plan is $115 per month; annual payment includes one month off. A $149.50 reservation payment is credited toward the subscription. Calls and texts use separately purchased usage credits, with a stated $25 minimum; optional services may add charges.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationOwnerListens
Founded: 2011
United States
ownerlistens.com/message_mate/
|
Company InformationEmpowerU Marketing
Founded: 2026
United States
topcrewsystems.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Not Supported
Contact Management
Not Supported
Mass Texting
Not Supported
Message Personalization
Supported
MMS
Not Supported
Mobile Coupons
Supported
Mobile Keywords
Supported
Polls / Voting
Not Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
|
||||||
Integrations
Facebook
Supported
BigCommerce
Supported
Ecwid
Supported
Instagram
Not Supported
Joomla!
Supported
Magento
Supported
Shopify
Supported
Squarespace
Supported
Twilio
Not Supported
Weebly
Supported
|
Integrations
Facebook
Supported
BigCommerce
Not Supported
Ecwid
Not Supported
Instagram
Supported
Joomla!
Not Supported
Magento
Not Supported
Shopify
Not Supported
Squarespace
Not Supported
Twilio
Supported
Weebly
Not Supported
|
|||||
|
|
|