Message Mate

Message Mate

OwnerListens
+
+

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About

Messaging is the world's most loved and fastest growing communications method (Economist). If you're not messaging with your customers, you are missing out on the biggest customer engagement shift since the invention of email. We make it easy for customers and businesses to directly message each other. Secure, scalable, powerful. With Message Mate on your site, shoppers can effortlessly text your company so your agents can help navigate them to completing their purchase in real time. Customer messages are then relayed to your team in real time. Increasing conversions can really be as simple as making it dead easy to reach you and lend a helping. No matter how the response is sent, customers receive it via text so they feel like they are having a personal conversation with your business. Messages can be sent to multiple responders using email, SMS, or a web dashboard.

About

Textmagic is an all-in-one business text messaging platform designed to help companies send bulk texts, manage two-way conversations, and automate notifications with ease. The platform's streamlined features, such as scheduled messaging, customizable templates, contact management, and WhatsApp integration allow you to connect with customers globally in just a few clicks. Textmagic also helps you optimize and monitor SMS campaigns in real time with robust reporting tools that offer insights into delivery rates, engagement, and response times, ensuring transparency for every message sent. For businesses needing deeper integration, Textmagic’s SMS API and Zapier compatibility make it easy to connect with websites, CRMs, and other apps, enabling seamless automation. Whether for marketing, notifications, or internal communication, Textmagic can provide the tools to simplify your messaging efforts, with flexible pricing and reliable support to back up any company’s growth.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Supported

Audience

Companies searching for a customer text platform to increment their sales

Audience

Businesses of all sizes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

$24.50/500 texts
Textmagic offers three plans: Essential ($24.50 for 500 texts), Professional 2K ($80/month for 2,000 texts), and Connect 10K ($100/month for 10,000 texts).
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.6 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.7 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • We needed a text alert system for our company of 160 employees but didn't want to spend a fortune and have some overly complicated system. Text Magic checked all boxes. It is very simple to use, web based, low cost, pay as you go, no subscriptions, no strings. We love it!!!
  • Textmagic is a great tool for communicating with all employees in my company or all employees in certain departments. I can schedule those group texts in advance or do them on the fly. It is so easy to use.
  • Very easy to use and so far meets my requirements. I like the live results and that you can also use this system for email marketing as well.
  • Email to sms gateway seems reliable and has worked well for us. I hope it continues to be a solid product.
  • Very easy to use, great app too. Very straight forward and does not require a lot of information, just what you need.

Cons

  • None! We have no cons to report. Setup and verification took a few days but that's a regulatory thing. After that - Smooth sailing.
  • There aren't any cons. The designers seemed to think of everything.
  • So far I have not found anything that I don't like.
  • I contacted support twice in the last 2 weeks, one via website, and one via email. No response.
  • Nothing so far. Everything seems to be very straight forward.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OwnerListens
Founded: 2011
United States
ownerlistens.com/message_mate/

Company Information

Textmagic
Founded: 2001
United Kingdom
www.textmagic.com

Alternatives

2way

2way

2way Message

Alternatives

AndroSMS

AndroSMS

Dunes Factory
txtsignal

txtsignal

Seventh Compass

Categories

Categories

Bulk SMS Supported
Phone Verification Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMS Survey Supported
Voice Broadcasting Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Not Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Supported

SMS Survey Features

Alerts / Notifications Supported
Analytics / Reporting Supported
Audience Targeting Not Supported
Campaign Management Supported
Contact Management Supported
Customizable Templates Supported
Keyword Tracking Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Scheduled Messaging Supported
Survey Builder Supported
Template Management Not Supported

Integrations

Shopify Supported
AccessOwl Not Supported
Cognito Forms Not Supported
DentalTap Not Supported
Easyflow Not Supported
Ecwid Supported
Facebook Supported
Google Calendar Not Supported
HubSpot Customer Platform Not Supported
Integrately Not Supported
Joomla! Supported
Magento Supported
RegFox Not Supported
Squarespace Supported
WooCommerce Supported
WordPress Supported
Workers by Delos Not Supported
Wufoo Not Supported
Zapier Not Supported
Zendesk Supported

Integrations

Shopify Supported
AccessOwl Supported
Cognito Forms Supported
DentalTap Supported
Easyflow Supported
Ecwid Not Supported
Facebook Not Supported
Google Calendar Supported
HubSpot Customer Platform Supported
Integrately Supported
Joomla! Not Supported
Magento Not Supported
RegFox Supported
Squarespace Not Supported
WooCommerce Not Supported
WordPress Not Supported
Workers by Delos Supported
Wufoo Supported
Zapier Supported
Zendesk Not Supported
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