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About

This robust and all-embracing module is your resort’s complete CRM system, tracking each lead from source to sale with sophisticated data mining tools and communications methods. Whatever your product, this wide-ranging module gives total control of the entire sales process from creating inventory and printing contracts to tracking ownership changes and reporting. Resorts can maximize their inventory utilization and yield management while performing all property management tasks including front desk reception, central reservations, shift change and night audit. With a complete double entry accounting module, this wide-ranging module allows caters for all accounting functions for multiple companies, currencies and product types. Merlin Software provides the complete software service for today’s vacation ownership industry – whatever the age, location and size of the resort or the type of product sold.

About

Virtual Resort Manager's CRM functionality helps build customer loyalty and your bottom line. Users automatically receive timely information, allowing you to keep them better informed. Provides configurable access to the Guest, Owner, and Travel Agent. Work orders can be originated and emailed directly to the vendor scheduled to do the job. Management charges can be assigned to the work order and disbursed to the management company. Employee actions are recorded and tracked in key areas of the system. Identify specific employee actions and added protection against fraud. Streamline your purchasing process with an automated system that increases efficiency. We offer accurate, user friendly, and highly automated trust accounting functionality. Connect to Bluetent’s Rezfusion Boost for connection with Vrbo, Airbnb, Booking.com, and Google Travel. VRM uses The Vacation Bridge to update channel partners including Tripadvisor/FlipKey, Inntopia, Resorts and Lodges, etc.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Vacation rental and travel businesses and companies seeking a solution to earn more revenue and manage their operations

Audience

Companies searching for a solution to optimize their workflows and processes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Merlin Software
South Africa
easymerlin.com

Company Information

Virtual Resort Manager
www.vrmgr.com

Alternatives

TimeShareWare

TimeShareWare

SS&C Technologies

Alternatives

Resort Management System (RMS)

Resort Management System (RMS)

Advanced Management Systems
Resort Access

Resort Access

Syntax International
BestTime

BestTime

BestTime Software
RDPWin

RDPWin

Resort Data Processing

Categories

Categories

Timeshare Features

Accounting
Commission Management
Contract Management
Lead Management
Maintenance Management
Owner Management
Property Management
Sales Tracking
Tour Management

Vacation Rental Features

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Integrations

Beyond
VRWorks

Integrations

Beyond
VRWorks
Claim Merlin Software and update features and information
Claim Merlin Software and update features and information
Claim Virtual Resort Manager and update features and information
Claim Virtual Resort Manager and update features and information