RezExpert

RezExpert

Digital Rez International
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About

Fractional Ownership & Timeshare Management Platform Merlin is purpose-built for vacation ownership clubs, fractional resorts, timeshare operations, and HOA communities. Unlike generic hotel PMS platforms, Merlin handles the operational complexity of fractional ownership natively. Key Capabilities: • Fractional Allocation: Points systems, banking/borrowing, fixed/floating weeks, and split-week logic. • Owner Management: Centralized profiles, usage rights enforcement, and multi-tier ownership structures. • Reservation Engine: Owner self-service booking portal, rental guest management, and inventory distribution. • HOA Billing: Automated maintenance fee calculations, owner statements, and payment reconciliation. • Owner Portal: Self-service reservations, account access, and document management. Why Merlin: Engineered by pioneers of fractional ownership models, Merlin eliminates spreadsheets and custom code workarounds. Merlin has clients across the globe.

About

RezExpert is an advanced, fully configurable online reservation property management system designed to manage daily resort operations, guest reservations and all areas of your property needs, design by the Digital Rez Group. RezExpert is a multi-use, highly scalable solution capable of managing single resorts or multi-resort networks in a single web-based installation. RezExpert has over a dozen modules to choose from, making it a one stop solution to streamline your daily reservation and property management tasks, increase guest satisfaction and raise revenue for businesses large or small across a variety of industries; Hotels, Campgrounds, RV Resorts, Marinas, Timeshare, Cabins, ticketing and Multi-Resort Properties

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Vacation Ownership Clubs, Fractional and Timeshare Resorts, Timeshare operators and HOA Communities

Audience

Reservation Management platform for hotels

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Bespoke to suit all clients needs
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Merlin Software
Founded: 2006
Global
easymerlin.com

Company Information

Digital Rez International
www.digitalrez.com

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Categories

Club Management Supported
HOA Supported
Timeshare Supported

Categories

Reservations Supported

Timeshare Features

Accounting Supported
Commission Management Supported
Contract Management Supported
Lead Management Supported
Maintenance Management Supported
Owner Management Supported
Property Management Supported
Sales Tracking Supported
Tour Management Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Integrations

SiteMinder Not Supported

Integrations

SiteMinder Supported
Claim Merlin Software and update features and information
Claim Merlin Software and update features and information
Claim RezExpert and update features and information
Claim RezExpert and update features and information