MerlinMerlin Software
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Sprinklr InsightsSprinklr
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Related Products
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About
Merlin, a Software for crisis. A crisis always takes us by surprise. Our software CrisisSuite is a cloud-based software application that helps you to limit the consequences of a crisis. Alerting. During a crisis, you need people. Without wasting time. The module Alerting is invaluable in this process. Social Media Trainer. Makes crisis exercises more realistic and brings participants face-to-face with (social) media. Crisis! And now what? You have made every effort to prevent a crisis. You have developed plans in case a crisis does occur. Staff have been educated and trained. And then it happens. The organization is under pressure. The situation is changing from minute to minute. It’s one thing after another. It’s crisis. Throughout your organization, people are trying hard to limit the consequences. Social Media Trainer. The Social Media Trainer helps you to turn every crisis exercise into a realistic exercise by bringing participants face to face with (social) media messages.
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About
Sprinklr Insights is an AI-native enterprise-grade consumer and customer intelligence platform that unifies data from more than 30 digital and social channels, plus hundreds of thousands of media sources and websites, into a single, real-time system so organizations can transform unstructured conversations and feedback into actionable intelligence rather than noise. It captures the voice of the customer, brand mentions, competitor benchmarking, crisis-level signal detection, product feedback, audience preferences, and market trends in one place, providing contextualized sentiment analysis, theme discovery, anomaly detection, and predictive insights that support strategic decision-making across teams. Built-in AI capabilities analyze billions of historical and live interactions to uncover emerging patterns and shifts in sentiment, surface actionable insights, and generate automated summaries or recommendations.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Businesses looking for an app that can help avert or mitigate a crisis.
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Audience
Enterprise marketers, product teams, brand strategists, and customer experience professionals in search of a solution to unify, analyze, and act on customer and market intelligence across digital and social channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMerlin Software
Founded: 2015
Netherlands
merlincrisis.com
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Company InformationSprinklr
Founded: 2009
United States
www.sprinklr.com/products/consumer-intelligence/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business Continuity Features
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration
Incident Management Features
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
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Integrations
Discord
Facebook
Google Analytics
Instagram
Mailchimp
Pinterest
Reddit
Salesforce
Slack
Sprinklr
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Integrations
Discord
Facebook
Google Analytics
Instagram
Mailchimp
Pinterest
Reddit
Salesforce
Slack
Sprinklr
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