Mercury One Plus vs. SimplePractice Comparison


Mercury One Plus CrisSoft	SimplePractice	+	+
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It delivers an integrated, intelligent solution that enhances productivity, patient outcomes, and practice performance. 2 Ratings Visit Website RXNT RXNT is an ambulatory healthcare technology pioneer that empowers medical practices and healthcare organizations to succeed and scale through innovative, data-backed, AI-powered software. Our fully-integrated, ONC-certified suite of medical software—like Clinical EHRs, Practice Management, Medical Billing and RCM, E-Prescribing, Practice Scheduling, Patient Portal, and more—optimizes clinical outcomes and RCM for your practice. Used by tens of thousands of medical professionals—from large physician practices to medical billing companies—to drive growth, streamline business operations, and improve patient care across all 50 U.S. states. 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Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. 85 Ratings Visit Website Acuity Scheduling Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things. 6,346 Ratings Visit Website XpertCoding XpertCoding is an AI-powered medical coding software by XpertDox that uses advanced AI, natural language processing (NLP), and machine learning to code medical claims automatically within 24 hours. It automates the coding process, enabling faster and more accurate claims submissions to maximize financial gains for healthcare organizations. Features include minimal human supervision, easy EHR connectivity, flexible cost structure, a significant reduction in denials and coding costs, a HIPAA-compliant business intelligence platform, risk-free implementation with no initial fee and a free first month, and higher coding accuracy. XpertCoding's autonomous coding solution helps healthcare providers and organizations get paid faster, accelerating the revenue cycle and allowing them to focus on patient care. Opt for XpertCoding for a reliable and accurate medical coding software solution for your practice. 42 Ratings Visit Website Service Center Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers. 123 Ratings Visit Website Elation Health Elation Health is the leading technology platform for primary care, providing clinical-first solutions since 2010. Our award-winning EHR and billing platform supports 32,000 clinicians in delivering personalized care to over 16 million patients, helping providers rediscover the joy in medicine. Elation’s tools center on supporting primary care practices with tailored capabilities and workflows that streamline the complexities of longitudinal care, facilitate alignment with value-based care, and maximize revenue for each practice. 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NewOrg provides new service delivery options and reduces your costs by managing all your stakeholder relationships in one solution, including Client data and encounters with HIPAA secured Video Conferencing and internal messaging, Donor/Development management, Volunteers, customized event calendars, online registration/scheduling, payment processing, e-signatures, e-mail, SMS, robust custom reporting and more. 125 Ratings Visit Website FrameworkLTC From order intake through delivery, the FrameworkLTC and the SoftWriters suite of fully integrated and scalable solutions automates manual tasks so Long-Term Care (LTC) pharmacies can focus on what matters most: improving patient lives. Expand your business footprint while maximizing margin by replacing manual tasks with powerful automation. Strengthen partner relationships by delivering services designed to meet each facility’s unique needs. Provide concierge-level service by catering to the needs of every unique facility, wing and patient with our facility-centric software. Enable facilities to check their drug prices, print bills, check on order statuses and process returns in accordance to your pre-defined rules. Help your facilities by supplying reports relevant for daily operations and surveys. Don’t touch refill and reorder prescriptions until they hit the production floor by automating order input for refills and reorders. 48 Ratings Visit Website Aesthetic Insight Aesthetic Insight is a cloud-based, HIPAA-compliant, all-in-one software solution purpose-built for medical spas and aesthetic clinics that consolidates scheduling, online booking, point-of-sale, memberships/packages, automated digital intake and consent forms, custom treatment charting, integrated ecommerce, automated marketing campaigns, and client engagement tools into a single platform. 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About Mercury One Plus is a Medical Practice Management solution that puts the fundamentals of Revenue Cycle Management at your fingertips; it acts as a stepping stone from standard billing to intermediate billing. Mercury One Plus is offered exclusively on the cloud, with the highest level of security- you can access your data anywhere 24/7. A complete product with big functionality, Mercury One Plus includes: patient demographics input, 100 plus reports to choose from, charge entry, full history of patient activity, ERA posting, credit card acceptance, and much more. Mercury Products are HIPAA compliant with a guaranteed connection to any clearinghouse or insurance company. Mercury One Plus's automated job system will facilitate a daily system tune-up: housecleaning; folder maintenance; daily backups; 837 exports; 835 imports;HL7. All subscriptions come with the expert help of CrisSoft Support. Willing to partner/intergrate with all EMR's through REST.	About SimplePractice is a comprehensive electronic health record (EHR) and practice management software tailored for health and wellness professionals. Serving over 225,000 practitioners, it offers features such as integrated telehealth, customizable documentation templates, billing and insurance tools, and a secure client portal. Designed to streamline administrative tasks, SimplePractice enhances client care and supports the growth of private practices.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Mercury One Plus is the best option for any and all types of specialties. Designed with growth in mind to our larger product, Mercury One Plus is a concise application which puts the fundamentals of Revenue Cycle Management into the medical billing process.	Audience SimplePractice is ideal for health and wellness professionals, such as therapists, dietitians, and counselors, seeking an integrated EHR and practice management system to streamline operations and enhance client services in a private practice setting
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $249.00 $249.00 user/month Free Version Not Supported Free Trial Not Supported	Pricing $35.00/month/user Essential - $39 per month Professional - $49 per month Professional for Groups - $49 per month / $29 per month for each additional clinician Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Not too difficult to use, excellent customer service, price is reasonable compared to others, there are a variety of features available. The staff really make this product great, knowledgeable, friendly and there when you need them most. Product is easy to use and if you have any questions, staff instantly is there to help with a call or email. The support team is what sold us on this product. They are so helpful and willing to do whatever it takes. The system itself is usable for all types of healthcare needs. The system is user friendly. We had no problem with our staff navigating the system. The options are unlimited. The reports helped all my providers. The system is sound and always up. The support is above all else. I am a billing service and work with 12-15 client softwares. None are as accessible and responsive as Mercury. We chose Mercury as our house software after 23 years of working in countless PM systems. The features and customizations are abundant if you desire, they’re available. Cons If you don't logout correctly the browsers has to be closed and reopened before you can login again. Product looks a little outdated, but the staff makes up for it hands down. The reports could have more options on formatting. So many options can be overwhelming but they have ways to limit the views. So many features, it can appear overwhelming initially.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information CrisSoft Founded: 2000 United States www.crissoft.com/	Company Information SimplePractice Founded: 2012 United States www.simplepractice.com
Alternatives Mercury Medical CrisSoft	Alternatives Service Center Office Ally
Benchmark PM Benchmark Solutions	Raintree Raintree Systems
DrChrono	Ensora Mental Health TheraNest
OptiMantra	Carepatron
Carepatron View All	Zanda Zanda Health View All
Categories Chiropractic Supported Medical Billing Supported Medical Coding Supported Medical Practice Management Supported Mental Health Supported Occupational Therapy Supported Optometry Supported Patient Portal Supported Physical Therapy Supported Revenue Cycle Management Supported Speech Therapy Supported Therapy Supported	Categories Electronic Medical Records (EMR) Supported HIPAA Compliant Messaging Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Mental Health Supported Patient Case Management Supported Patient Management Supported Patient Portal Supported Patient Scheduling Supported Physical Therapy Supported Speech Therapy Supported Therapy Supported
Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Supported Medical Practice Management Features Claims Management Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Not Supported Patient Registration Not Supported Patient Scheduling Supported Physician Scheduling Supported Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Not Supported Billing & Invoicing Supported Claims Management Supported E-Prescribing Not Supported EDI Supported EMR / EHR Not Supported HIPAA Compliant Supported Inpatient / Residential Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Not Supported Progress Notes Not Supported Single Provider Practice Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Supported Care Plans Not Supported Care Summaries Not Supported EHR-Agnostic Not Supported Health Record Access Not Supported Intake Forms Not Supported Lab Results Not Supported Prescription Renewals Not Supported Secure Messaging Supported Video Consultations Not Supported Physical Therapy Features Activity Monitoring Supported Appointment Management Supported Assessments Supported Billing & Invoicing Supported Exercise Management Not Supported Insurance Management Supported Multi-Location Supported Patient Records Supported Practice Management Supported Progress Notes Supported Treatment Plans Supported Speech Therapy Features Assessment Management Not Supported Billing & Invoicing Supported Care Plan Management Not Supported Insurance Management Supported Patient Scheduling Supported Progress Tracking Supported SOAP Notes Not Supported Show More Features Chiropractic Features Appointment Management Supported Billing & Invoicing Supported Claims Management Supported EHR Certified Not Supported Outcome Assessments Not Supported Patient Account Management Supported Patient Records Supported SOAP Notes Not Supported Occupational Therapy Features Assessment Management Not Supported Billing & Invoicing Supported Care Plan Management Not Supported Insurance Management Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Practice Management Supported Progress Tracking Supported Optometry Features Appointment Management Supported Insurance Management Supported Inventory Management Supported Patient Records Supported Recall Tracking Supported Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Not Supported Patient Scheduling Supported Payment Processing Supported	Medical Billing Features Claims Processing Not Supported Claims Scrubbing Supported Code & Charge Entry Not Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Supported Medical Practice Management Features Claims Management Supported E-Prescribing Not Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Supported E-Prescribing Not Supported EDI Supported EMR / EHR Supported HIPAA Compliant Supported Inpatient / Residential Not Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Supported Progress Notes Supported Single Provider Practice Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Supported Care Plans Not Supported Care Summaries Not Supported EHR-Agnostic Not Supported Health Record Access Not Supported Intake Forms Supported Lab Results Not Supported Prescription Renewals Not Supported Secure Messaging Supported Video Consultations Not Supported Physical Therapy Features Activity Monitoring Not Supported Appointment Management Supported Assessments Not Supported Billing & Invoicing Supported Exercise Management Not Supported Insurance Management Supported Multi-Location Supported Patient Records Supported Practice Management Supported Progress Notes Supported Treatment Plans Not Supported Speech Therapy Features Assessment Management Not Supported Billing & Invoicing Supported Care Plan Management Supported Insurance Management Supported Patient Scheduling Supported Progress Tracking Supported SOAP Notes Supported Show More Features Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Not Supported E/M Coding Supported Handwriting Recognition Not Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Not Supported MIPS Certified Not Supported ONC-ATCB Certified Not Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Not Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Supported Drag & Drop Supported Facility Scheduling Not Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Not Supported Patient Records Supported Patient Scheduling Supported Physician Management Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Supported Patient Case Management Features Activity Tracking Not Supported Assessment Notes Not Supported Billing & Invoicing Supported Calendar Management Supported Candidate Identification Not Supported Case List Management Not Supported Eligibility Verification Supported HIPAA Compliant Supported Medical History Records Not Supported Patient Records Supported Referral Management Not Supported Treatment Planning Not Supported Patient Management Features Admissions Management Not Supported Bed Management Not Supported Discharge Management Not Supported Historical Reporting Supported Patient Flow Management Not Supported Patient Location Tracking Not Supported Patient Monitoring Supported Real Time Reporting Not Supported Waiting Time Tracking Not Supported
Integrations Alveo Supported Braintree Not Supported Clinically AI Not Supported Etactics CMMC Compliance Suite Supported Fantastical Not Supported Google Calendar Not Supported Medsender Not Supported Microsoft Outlook Not Supported Nexa Not Supported QuickSlot Health Not Supported ScribeHealth Not Supported Stable Not Supported Stripe Not Supported Stripe Billing Not Supported Waystar Supported iCloud Not Supported Show More Integrations View All 3 Integrations	Integrations Alveo Not Supported Braintree Supported Clinically AI Supported Etactics CMMC Compliance Suite Not Supported Fantastical Supported Google Calendar Supported Medsender Supported Microsoft Outlook Supported Nexa Supported QuickSlot Health Supported ScribeHealth Supported Stable Supported Stripe Supported Stripe Billing Supported Waystar Not Supported iCloud Supported Show More Integrations View All 13 Integrations
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