ServSecure

ServSecure

Servion Global Solutions
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About

Mera Work, formerly Mera Monitor, is a workforce analytics, employee monitoring, time tracking, and productivity management platform designed for modern teams. It helps organizations understand how work happens across remote, hybrid, and in-office environments by bringing workforce activity, attendance insights, application and website usage, screen visibility, project and task tracking, and productivity reporting into one centralized dashboard. With real-time analytics, role-based access, privacy controls, and detailed activity records, Mera Work enables leaders to identify workload patterns, improve accountability, optimize resource utilization, and make better workforce decisions—without constant follow-ups or micromanagement. Built for growing businesses and enterprise teams, Mera Work transforms everyday work data into clear, actionable insights.

About

ServSecure from Servion is a remote workforce monitoring solution that improves employee productivity, ensures data security, and facilitates seamless collaboration. In a new world of at-home work, ServSecure helps organizations adapt with ease and confidence by providing better visibility of and analysis into the remote employee experience. ServSecure enables your enterprise to elevate work at home security, compliance, and data protection to the same degree of an in-office contact center. Improves employee efficiency via actionable productivity insights with apps, website, and time tracking. Enhances data security with advanced face detection, device detection, and desktop monitoring capabilities. Increases collaboration via integration with existing contact center and collaboration tools. Improves operational efficiency and control for supervisors with access to customizable reports, real-time alerts, and notifications.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Remote Companies, Hybrid Companies, In-Office Companies

Audience

Remote workforce monitoring solution for companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4/user/annually
𝐀𝐥𝐥 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐬:

Live dashboard and real-time analytics
Automatic time tracking
Online and offline activity tracking
Attendance insights
Time claims and approval workflows
Smart shift monitoring
Interactive mode
Stealth mode
Live screen streaming
User activity monitoring
App and web usage tracking
Keyboard and mouse activity tracking
Screen capture
Multi-device tracking
Device sharing support
Work mode for flexible tracking
App and web productivity classification
Auto-filled timesheets
Project and task management with reporting
Stop timer with scheduled breaks
Holiday configuration
Real-time alerts and notifications
Secure role-based access control
User roles for Admin, Report Admin, CXO, and User
Single sign-on (SSO)
Guided setup and onboarding
API and integration access
GPO deployment support
Private cloud configuration
Data retention up to three months
Dedicated customer success manager
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Mera Monitor has significantly boosted our organization's productivity. Its intuitive interface ensures quick onboarding and ease of use. Features like live recording, app, and website usage insights are highly effective for monitoring and optimizing team performance. The ability to customize tracking and detailed analytics allows us to make data-driven decisions effortlessly. The software’s reliability and consistent updates reflect a focus on user needs, making it a valuable asset for business efficiency.

Cons

  • While comprehensive, the focus on monitoring could feel overwhelming to less tech-savvy users initially.

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Mera Work
Founded: 2022
India
mera.work/

Company Information

Servion Global Solutions
Founded: 1995
India
servion.com/assets/brochure/servsecure-improves-remote-agent-productivity-and-agent-security.pdf

Alternatives

Alternatives

WorkTime

WorkTime

NesterSoft
DeskTrack

DeskTrack

Aryavrat Infotech Inc.

Categories

Categories

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Not Supported
Email Monitoring Not Supported
Keystroke Recording Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Supported
Time & Attendance Supported
Time Tracking Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Not Supported
Employee Scheduling Not Supported
Employee Time Clock Not Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Not Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Integrations

Acqueon Not Supported
Amazon Connect Not Supported
Avaya Aura Not Supported
Karya Keeper Supported
Webex Contact Center Not Supported

Integrations

Acqueon Supported
Amazon Connect Supported
Avaya Aura Supported
Karya Keeper Not Supported
Webex Contact Center Supported
Claim Mera Work and update features and information
Claim Mera Work and update features and information
Claim ServSecure and update features and information
Claim ServSecure and update features and information