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About

Menulog is Australia and New Zealand's home-grown food delivery service, with the greatest choice of both restaurants and cuisine types on offer. Menulog connects more than 3 million active customers with over 25,000 local restaurants via menulog.com.au and mobile apps. Menulog offers more than 90 different cuisines that can be delivered to more than 87% of the addressable population via its network of restaurant partners. Menulog is powered by global leader in online food delivery, Just Eat Takeaway.com. Menulog is proud to be able to support thousands of local restaurants, of all shapes and sizes, in driving profitable growth for their business. Restaurants benefit from Menulog’s extensive customer network, tailored technology solutions and significant investment in marketing, with dedicated round the clock support. Menulog has a long history of supporting local restaurants and helping them to serve great food to Australians and New Zealanders.

About

Restolabs is a commission-free online ordering and restaurant growth platform that helps restaurants increase direct online orders and reduce reliance on third-party delivery marketplaces. Built for cafés, pizzerias, food trucks, cloud kitchens, catering businesses, independent restaurants, and multi-location brands, the platform offers branded online ordering, websites, mobile apps, QR ordering, delivery management, loyalty programs, and analytics. Restaurants can manage pickup, delivery, dine-in, curbside pickup, and catering while retaining ownership of customer data and branding. Features include menu customization, delivery zone management, order tracking, loyalty rewards, coupons, push notifications, analytics, and reporting. Restolabs integrates with POS systems, payment gateways, and delivery providers including Toast, Clover, DoorDash Drive, Uber Direct, and GrubHub. The platform supports multilingual ordering, branded apps, SEO websites, and reseller solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants and cuisines that need an online food delivery service to enable them to provide food to more local customers

Audience

Independent restaurants, cafés, pizzerias, food trucks, cloud kitchens, catering businesses, and multi-location restaurant brands looking to grow direct online orders.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$55/month
Restolabs offers flat monthly pricing per store with zero per-order commissions. Pricing starts at $55/month per store (billed annually) for the Basic plan. Growth plan pricing starts at $79/month per store, while the Pro plan starts at $159/month per store. Plans include online ordering, payment integrations, loyalty tools, analytics, QR ordering, delivery integrations, branded mobile apps, and SEO-optimized restaurant websites depending on the selected package. A 30-day free trial is available across all plans.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.8 / 5
ease 1.8 / 5
features 2.0 / 5
design 2.0 / 5
support 1.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • A big fat zero.
  • Don't use this service you will pay for food that is never delivered. Also they will make it very difficult to try and even get a refund. This business is a thief. Never ever am I ordering food through Menulog as I have twice now and both times only half my order arrived. And it's Nelly impossible to contact anyone with Menulog and the restaurant when contacted just said sorry there is nothing they could do to help. Again do not use this service you will be ripped off and these parasites should not be in business.
  • Nothing, there is nothing nice to say about them at all. You should order through the restaurant directly so the profits stay with them.
  • The delivery time was efficient and fast, food came freshly cooked and delivery was correct and sufficient.

Cons

  • Misrepresentation of timing on app, no ability to check when order is late, u get placed on a chat and they will keep queuing you straight to the back so u don't end up resolving your issue. Then they will close the chat window so you end up starting all over again with a new chat and on a long queue. They are NOT even remotely interested in helping you, or resolve an issue that is categorically their fault. In my case, order didn't come for over 2 hrs, attempts to cancel was like pulling teeth, after well over 2 hrs and ignoring my requests to cancel and get a refund, they said order was delivered...well guess what no order was delivered and it's now 41 minutes after they notified.
  • That twice only half what I payed for was delivered. And no help from this rip off service.
  • Order #1 - Drink didn’t arrive with the food, no refund offered. Order #2 - Terrible food and service Order#3 - Menulog stated 30 minute delivery, it took nearly 2 hours, food was cold, the app said the food had been delivered and I couldn’t speak to anyone at the restaurant or Menulog directly. Finally when I did speak to them on their cut line, they promised to email me and sort it out, they didn’t. I’ve now deleted the app. I’ll go direct with the restaurant like we all should.
  • If there is missing items or poor quality food or items were not edible it took way too long for customer assist to respond and provide a refund. Also Menulog does not have an app it would be good if they had an app to order from.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Menulog
Founded: 2006
Australia
www.menulog.com.au

Company Information

Restolabs
Founded: 2015
United States
www.restolabs.com

Alternatives

Alternatives

ARP.top

ARP.top

Anatolkin LLC

Categories

Food Delivery Supported

Categories

Food Delivery Supported
Online Ordering Supported
Order Management Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Not Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Not Supported
Shipping Management Supported
Special Order Management Not Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Integrations

Apple Pay Not Supported
Authorize.Net Not Supported
Careem Not Supported
Checkmate Not Supported
Clover Not Supported
Como Not Supported
Deliverect Not Supported
DoorDash Not Supported
Foodhub Supported
Google Pay Not Supported
Heartland Payment Processing Not Supported
Postmates Not Supported
Revel Systems Not Supported
Shipday Not Supported
Stripe Not Supported
Toast POS Not Supported
Tookan Not Supported
Worldpay Not Supported
ePOSmatic Supported
noon Food Not Supported

Integrations

Apple Pay Supported
Authorize.Net Supported
Careem Supported
Checkmate Supported
Clover Supported
Como Supported
Deliverect Supported
DoorDash Supported
Foodhub Not Supported
Google Pay Supported
Heartland Payment Processing Supported
Postmates Supported
Revel Systems Supported
Shipday Supported
Stripe Supported
Toast POS Supported
Tookan Supported
Worldpay Supported
ePOSmatic Not Supported
noon Food Supported
Claim Menulog and update features and information
Claim Menulog and update features and information
Claim Restolabs and update features and information
Claim Restolabs and update features and information