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About

Menulog is Australia and New Zealand's home-grown food delivery service, with the greatest choice of both restaurants and cuisine types on offer. Menulog connects more than 3 million active customers with over 25,000 local restaurants via menulog.com.au and mobile apps. Menulog offers more than 90 different cuisines that can be delivered to more than 87% of the addressable population via its network of restaurant partners. Menulog is powered by global leader in online food delivery, Just Eat Takeaway.com. Menulog is proud to be able to support thousands of local restaurants, of all shapes and sizes, in driving profitable growth for their business. Restaurants benefit from Menulog’s extensive customer network, tailored technology solutions and significant investment in marketing, with dedicated round the clock support. Menulog has a long history of supporting local restaurants and helping them to serve great food to Australians and New Zealanders.

About

Online eMenu is a powerful restaurant management software and pride of Inwizards Software Technology. Curated with robust technology and specially designed for restaurant business, this software is just perfect to take your restaurant business to new heights! It is a trusted software by 500+ restaurants and cafes worldwide. Restaurant Loyalty Program, Online Food Ordering, Restaurant POS System, QR Code Menu, Table Booking, CRM System and many more features comes bonus with Online eMenu. So no need to rely on third-party apps! Operate your own app at your own pace and with ZERO Comission, with us! We aid restaurants to develop market strategies and track restaurant operations in real-time. So it’s time to sit back and relax because Online eMenu is here to generate you more revenue with less investment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants and cuisines that need an online food delivery service to enable them to provide food to more local customers

Audience

Restaurants and businesses in need of a complete restaurant operating system solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$99.00/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.8 / 5
ease 1.8 / 5
features 2.0 / 5
design 2.0 / 5
support 1.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • A big fat zero.
  • Don't use this service you will pay for food that is never delivered. Also they will make it very difficult to try and even get a refund. This business is a thief. Never ever am I ordering food through Menulog as I have twice now and both times only half my order arrived. And it's Nelly impossible to contact anyone with Menulog and the restaurant when contacted just said sorry there is nothing they could do to help. Again do not use this service you will be ripped off and these parasites should not be in business.
  • Nothing, there is nothing nice to say about them at all. You should order through the restaurant directly so the profits stay with them.
  • The delivery time was efficient and fast, food came freshly cooked and delivery was correct and sufficient.

Cons

  • Misrepresentation of timing on app, no ability to check when order is late, u get placed on a chat and they will keep queuing you straight to the back so u don't end up resolving your issue. Then they will close the chat window so you end up starting all over again with a new chat and on a long queue. They are NOT even remotely interested in helping you, or resolve an issue that is categorically their fault. In my case, order didn't come for over 2 hrs, attempts to cancel was like pulling teeth, after well over 2 hrs and ignoring my requests to cancel and get a refund, they said order was delivered...well guess what no order was delivered and it's now 41 minutes after they notified.
  • That twice only half what I payed for was delivered. And no help from this rip off service.
  • Order #1 - Drink didn’t arrive with the food, no refund offered. Order #2 - Terrible food and service Order#3 - Menulog stated 30 minute delivery, it took nearly 2 hours, food was cold, the app said the food had been delivered and I couldn’t speak to anyone at the restaurant or Menulog directly. Finally when I did speak to them on their cut line, they promised to email me and sort it out, they didn’t. I’ve now deleted the app. I’ll go direct with the restaurant like we all should.
  • If there is missing items or poor quality food or items were not edible it took way too long for customer assist to respond and provide a refund. Also Menulog does not have an app it would be good if they had an app to order from.

Pros & Cons from Real Users

Pros

  • Everything is great. Especially its features and user friendly interface. I can run this software literally in every device possible. another thing i liked most about Online eMenu is that it provides a1 customer support. apart from this, as a small restaurant owner, i found this software provides everything in affordable price.
  • It is filled with so many features. can hardly look anywhere else for it. It's the best compared to others.

Cons

  • Not faced any limitation till now. services till now are excellent.
  • No cons faced in 8 months. overall happy with it.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Menulog
Founded: 2006
Australia
www.menulog.com.au

Company Information

Online eMenu
Founded: 2011
United States
www.onlineemenu.com

Alternatives

Alternatives

Gofrugal ServeEasy

Gofrugal ServeEasy

GOFRUGAL Technologies
Toast POS

Toast POS

Toast, Inc.
WowMenu

WowMenu

Hyve AI Labs FZCO

Categories

Food Delivery Supported

Categories

Food Delivery Supported
Menu Supported
Online Ordering Supported
Restaurant POS Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Integrations

Foodhub Supported
ePOSmatic Supported

Integrations

Foodhub Not Supported
ePOSmatic Not Supported
Claim Menulog and update features and information
Claim Menulog and update features and information
Claim Online eMenu and update features and information
Claim Online eMenu and update features and information