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About

Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients. Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.

About

Tellescope is a HIPAA-compliant digital health platform that unifies patient relationship management, multi-channel communications, care coordination, and workflow automation into a single system designed for digital healthcare and virtual care organizations. It centralizes email, SMS, secure messaging, phone and video calls in a shared inbox, integrates with EHR systems and existing clinical tools, and delivers branded, mobile-friendly patient portals with self-scheduling, forms, reminders, education, and surveys to streamline the full patient journey from outreach and intake to ongoing care. Tellescope enables creation of automated workflows for reminders, task assignment, and data collection, reducing manual work and increasing team productivity while providing outcome tracking, custom reports, roles and permissions management, and internal collaboration features. Developers can extend and integrate Tellescope through APIs, SDKs, React components, and over 20 native integrations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Healthcare Organizations, Hospital's, Physician Practices

Audience

Healthcare providers and digital health organizations seeking an all-in-one HIPAA-compliant patient communication, CRM, and care coordination platform to streamline workflows and improve patient engagement

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Mend
Founded: 2014
United States
www.mend.com

Company Information

Tellescope
Founded: 2020
United Kingdom
tellescope.com

Alternatives

DoctorConnect

DoctorConnect

Adtel International

Alternatives

Q-Consultation

Q-Consultation

QuickBlox
Altar-1

Altar-1

Aikido Security
DocVilla

DocVilla

PS3G

Categories

Healthcare AI Supported
Medical Scheduling Supported
Mental Health Supported
Patient Engagement Supported
Patient Intake Supported
Patient Portal Supported
Patient Scheduling Supported
Payment Processing Supported
Telemedicine Supported
Therapy Supported

Categories

Telemedicine Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Supported
Practice Management Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported

Medical Scheduling Features

Appointment Management Not Supported
Billing & Invoicing Not Supported
Drag & Drop Not Supported
Facility Scheduling Supported
Multi-Location Not Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Not Supported
Claims Management Not Supported
E-Prescribing Not Supported
EDI Not Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Supported
Single Provider Practice Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Supported
Self Management Not Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Supported
EHR-Agnostic Supported
Health Record Access Not Supported
Intake Forms Supported
Lab Results Not Supported
Prescription Renewals Not Supported
Secure Messaging Supported
Video Consultations Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Not Supported
Signature Capture Not Supported

Integrations

Apple Calendar Not Supported
Canvas Medical Not Supported
Customer.io Not Supported
Dataweavers Supported
DoseSpot Not Supported
Fullscript Not Supported
Jotform Not Supported
Microsoft Azure Not Supported
Microsoft Outlook Not Supported
OpenLoop Not Supported
PagerDuty Not Supported
Puppeteer Not Supported
React Not Supported
Smart Meter Not Supported
Square Payments Not Supported
Stripe Not Supported
Veradigm EHR Supported
Zoom Not Supported
Zus Not Supported
eClinicalWorks Supported

Integrations

Apple Calendar Supported
Canvas Medical Supported
Customer.io Supported
Dataweavers Not Supported
DoseSpot Supported
Fullscript Supported
Jotform Supported
Microsoft Azure Supported
Microsoft Outlook Supported
OpenLoop Supported
PagerDuty Supported
Puppeteer Supported
React Supported
Smart Meter Supported
Square Payments Supported
Stripe Supported
Veradigm EHR Not Supported
Zoom Supported
Zus Supported
eClinicalWorks Not Supported
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