Practice MateOffice Ally 
                        
                        
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            About
            Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients.
Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.
             
            
        
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            About
            Practice Mate by Office Ally is a comprehensive practice management solution used by over 25,000 healthcare organizations. It simplifies revenue cycle management and assists in HIPAA-compliant recordkeeping for new and existing practices. Its user-friendly interface offers easy billing management that checks eligibility and benefits and manages claim submission and tracking. Its seamless integration with other Office Ally solutions provides additional functionality such as patient intake, reminders, e-prescriptions, and more. With no cost, commitment, or implementation, you can get started today to help reduce unnecessary administrative tasks, enhance provider job satisfaction, and improve the overall patient experience.
             
            
        
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        Platforms Supported
            
                Windows
            
            
         
        
    
        
        
            
                Mac
            
            
         
        
    
        
        
            
                Linux
            
            
         
        
    
        
        
            
                Cloud
            
            
         
        
    
        
        
            
                On-Premises
            
            
         
        
    
        
        
            
                iPhone
            
            
         
        
    
        
        
            
                iPad
            
            
         
        
    
        
        
            
                Android
            
            
         
        
    
        
        
            
                Chromebook
            
            
         
        
    
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        Platforms Supported
            
                Windows
            
            
         
        
    
        
        
            
                Mac
            
            
         
        
    
        
        
            
                Linux
            
            
         
        
    
        
        
            
                Cloud
            
            
         
        
    
        
        
            
                On-Premises
            
            
         
        
    
        
        
            
                iPhone
            
            
         
        
    
        
        
            
                iPad
            
            
         
        
    
        
        
            
                Android
            
            
         
        
    
        
        
            
                Chromebook
            
            
         
        
    
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        Audience
        Healthcare Organizations, Hospital's, Physician Practices
         
        
    
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        Audience
        Healthcare organizations in need of a solution to manage their practice information and patient data
         
        
    
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        Support
            
                Phone Support
            
            
         
        
    
        
        
            
                24/7 Live Support
            
            
         
        
    
        
        
            
                Online
            
            
         
        
    
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        Support
            
                Phone Support
            
            
         
        
    
        
        
            
                24/7 Live Support
            
            
         
        
    
        
        
            
                Online
            
            
         
        
    
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        API
            
                Offers API
            
            
         
        
    
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        API
            
                Offers API
            
            
         
        
    
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        Screenshots and Videos | 
        
        
                
            
        
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        Pricing
        No information available.
        
        
     
    
    
        
        
            
                Free Version
            
            
         
        
    
        
        
            
                Free Trial
            
            
         
        
    
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        Pricing
        $0
        
     
    
    
        
        
            
                Free Version
            
            
         
        
    
        
        
            
                Free Trial
            
            
         
        
    
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Reviews/
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Reviews/
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        Training
            
                Documentation
            
            
         
        
    
        
        
            
                Webinars
            
            
         
        
    
        
        
            
                Live Online
            
            
         
        
    
        
        
            
                In Person
            
            
         
        
    
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        Training
            
                Documentation
            
            
         
        
    
        
        
            
                Webinars
            
            
         
        
    
        
        
            
                Live Online
            
            
         
        
    
        
        
            
                In Person
            
            
         
        
    
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        Company InformationMend 
    
    Founded: 2014 
    
    United States 
    www.mend.com 
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        Company InformationOffice Ally 
    
    United States 
    cms.officeally.com/lp/practice-mate 
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        Categories | 
        
        
                
            
        
    
        Categories | 
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                Medical Scheduling Features
            
                Appointment Management
            
            
         
        
    
        
        
            
                Billing & Invoicing
            
            
         
        
    
        
        
            
                Drag & Drop
            
            
         
        
    
        
        
            
                Facility Scheduling
            
            
         
        
    
        
        
            
                Multi-Location
            
            
         
        
    
        
        
            
                No-Show Tracking
            
            
         
        
    
        
        
            
                On Call Scheduling
            
            
         
        
    
        
        
            
                Patient Records
            
            
         
        
    
        
        
            
                Patient Scheduling
            
            
         
        
    
        
        
            
                Physician Management
            
            
         
        
    
        
        
            
                Recurring Appointments
            
            
         
        
    
        
        
            
                Self Service Portal
            
            
         
        
    
        
        
            
                Staff Scheduling
            
            
         
        
    
                    Mental Health Features
            
                Appointment Reminders
            
            
         
        
    
        
        
            
                Appointment Scheduling
            
            
         
        
    
        
        
            
                Assessment & Treatment Plans
            
            
         
        
    
        
        
            
                Billing & Invoicing
            
            
         
        
    
        
        
            
                Claims Management
            
            
         
        
    
        
        
            
                E-Prescribing
            
            
         
        
    
        
        
            
                EDI
            
            
         
        
    
        
        
            
                EMR / EHR
            
            
         
        
    
        
        
            
                HIPAA Compliant
            
            
         
        
    
        
        
            
                Inpatient / Residential
            
            
         
        
    
        
        
            
                Multi-Provider Practice
            
            
         
        
    
        
        
            
                Patient Portal
            
            
         
        
    
        
        
            
                Personnel Management
            
            
         
        
    
        
        
            
                Progress Notes
            
            
         
        
    
        
        
            
                Single Provider Practice
            
            
         
        
    
                    Patient Engagement Features
            
                Appointment Scheduling
            
            
         
        
    
        
        
            
                Care Planning
            
            
         
        
    
        
        
            
                Collaboration
            
            
         
        
    
        
        
            
                Messaging
            
            
         
        
    
        
        
            
                Mobile Access
            
            
         
        
    
        
        
            
                Patient Education
            
            
         
        
    
        
        
            
                Patient Portal
            
            
         
        
    
        
        
            
                Personal Health Record
            
            
         
        
    
        
        
            
                Progress Tracking
            
            
         
        
    
        
        
            
                Self Management
            
            
         
        
    
                    Patient Portal Features
            
                Appointment Confirmations
            
            
         
        
    
        
        
            
                Appointment Scheduling
            
            
         
        
    
        
        
            
                Bill Payment
            
            
         
        
    
        
        
            
                Care Plans
            
            
         
        
    
        
        
            
                Care Summaries
            
            
         
        
    
        
        
            
                EHR-Agnostic
            
            
         
        
    
        
        
            
                Health Record Access
            
            
         
        
    
        
        
            
                Intake Forms
            
            
         
        
    
        
        
            
                Lab Results
            
            
         
        
    
        
        
            
                Prescription Renewals
            
            
         
        
    
        
        
            
                Secure Messaging
            
            
         
        
    
        
        
            
                Video Consultations
            
            
         
        
    
                    Payment Processing Features
            
                ACH Check Transactions
            
            
         
        
    
        
        
            
                Bitcoin Compatible
            
            
         
        
    
        
        
            
                Debit Card Support
            
            
         
        
    
        
        
            
                Gift Card Management
            
            
         
        
    
        
        
            
                Mobile Payments
            
            
         
        
    
        
        
            
                Online Payments
            
            
         
        
    
        
        
            
                POS Transactions
            
            
         
        
    
        
        
            
                Receipt Printing
            
            
         
        
    
        
        
            
                Recurring Billing
            
            
         
        
    
        
        
            
                Signature Capture
            
            
         
        
    
                    Telemedicine Features
            
                Appointment Reminders
            
            
         
        
    
        
        
            
                Appointment Scheduling
            
            
         
        
    
        
        
            
                Chat / Messaging
            
            
         
        
    
        
        
            
                E-Prescribing
            
            
         
        
    
        
        
            
                For Medical Purposes
            
            
         
        
    
        
        
            
                HIPAA Compliant
            
            
         
        
    
        
        
            
                Multi-Provider Practice
            
            
         
        
    
        
        
            
                Online Forms
            
            
         
        
    
        
        
            
                Patient Queue Management
            
            
         
        
    
        
        
            
                Practice Management
            
            
         
        
    
        
        
            
                Remote Treatment Plans
            
            
         
        
    
        
        
            
                Teleradiology
            
            
         
        
    
        
        
            
                Video Conferencing
            
            
         
        
    
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                Medical Practice Management Features
            
                Claims Management
            
            
         
        
    
        
        
            
                E-Prescribing 
            
            
         
        
    
        
        
            
                EMR / EHR
            
            
         
        
    
        
        
            
                HIPAA Compliant
            
            
         
        
    
        
        
            
                Insurance Eligibility Verification
            
            
         
        
    
        
        
            
                Inventory Management
            
            
         
        
    
        
        
            
                Multi-Office
            
            
         
        
    
        
        
            
                Multi-Physician
            
            
         
        
    
        
        
            
                Patient Billing
            
            
         
        
    
        
        
            
                Patient Portal
            
            
         
        
    
        
        
            
                Patient Records
            
            
         
        
    
        
        
            
                Patient Registration
            
            
         
        
    
        
        
            
                Patient Scheduling
            
            
         
        
    
        
        
            
                Physician Scheduling
            
            
         
        
    
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        Integrations
            
                
    CombineHealth AI
            
            
         
        
    
        
        
            
                
    Cortex
            
            
         
        
    
        
        
            
                
    EHR 24/7®
            
            
         
        
    
        
        
            
                
    Enso
            
            
         
        
    
        
        
            
                
    Intergy EHR
            
            
         
        
    
        
        
            
                
    NextGen Healthcare EHR
            
            
         
        
    
        
        
            
                
    QuickSlot Health
            
            
         
        
    
        
        
            
                
    Service Center
            
            
         
        
    
        
        
            
                
    Veradigm EHR
            
            
         
        
    
        
        
            
                
    eClinicalWorks
            
            
         
        
    
                
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        Integrations
            
                
    CombineHealth AI
            
            
         
        
    
        
        
            
                
    Cortex
            
            
         
        
    
        
        
            
                
    EHR 24/7®
            
            
         
        
    
        
        
            
                
    Enso
            
            
         
        
    
        
        
            
                
    Intergy EHR
            
            
         
        
    
        
        
            
                
    NextGen Healthcare EHR
            
            
         
        
    
        
        
            
                
    QuickSlot Health
            
            
         
        
    
        
        
            
                
    Service Center
            
            
         
        
    
        
        
            
                
    Veradigm EHR
            
            
         
        
    
        
        
            
                
    eClinicalWorks
            
            
         
        
    
                
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