Meltwater

Meltwater

Meltwater Group
ReputationDefender

ReputationDefender

Gen Digital
+
+

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About

Meltwater is an AI-powered media intelligence, social listening, and public relations management platform that helps organizations monitor brand reputation, analyze consumer conversations, and measure marketing performance. The software tracks news coverage, social media discussions, blogs, forums, podcasts, broadcast media, and AI-generated search responses across global markets. Its AI capabilities analyze sentiment, identify emerging trends, detect reputational risks, and generate automated summaries and reports. Meltwater provides journalist databases, media outreach tools, press release distribution, influencer discovery, and campaign management capabilities. The platform also monitors brand visibility across AI assistants such as ChatGPT, Gemini, Claude, and Perplexity to help businesses understand their presence in AI-generated recommendations.

About

You and your business deserve to be represented fairly and accurately online. No matter what threats you face online, ReputationDefender can help. We have solutions to protect your privacy, correct misleading search results, and more. Control what shows up when people search for you or your business in Google. Prevent third-party companies from selling your sensitive personal information online. Recruit loyal customers to sing your company’s praises through online reviews. Boost your online reputation among customers looking for businesses in their local area. If you interact with your customers face to face, your business’s online reputation is increasingly tied to location-specific consumer feedback. Businesses with more positive reviews rank higher in online search results and mobile map searches. “Visited by Friends” and other social media business recommendations are exploding in popularity.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Public relations professionals, corporate communications teams, social media managers, digital marketers, brand managers, influencer marketing agencies, market researchers, consumer insights teams, reputation management specialists, advertising agencies, and enterprise organizations seeking media monitoring, social listening, competitive intelligence, AI search visibility tracking, influencer management, and marketing performance analytics

Audience

Individuals or companies that want to improve their online reputation and reviews

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Meltwater does not use a fixed public price list. Pricing depends on your team’s needs, coverage requirements, and contract terms.

Indicative ranges start from $10,000/year for Starter, $25,000/year for Pro, and $130,000/year for Enterprise. Final quotes vary by setup. Prices are in $USD.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Meltwater Group
Founded: 2001
United States
www.meltwater.com

Company Information

Gen Digital
United States
www.reputationdefender.com

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Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Not Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Social Media Management Features

Automated Publishing Not Supported
Brand Tracking Supported
Content Management Not Supported
Customer Engagement Not Supported
Multi-Account Management Not Supported
Multi-User Collaboration Not Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Social Media Monitoring Features

Audience Segmentation Not Supported
Competitive Analysis Supported
Configurable Alerts Not Supported
Customer Engagement Not Supported
Dashboard Supported
Impact Scoring Not Supported
Influencer Tracking Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported

Media Monitoring Features

Alerts / Notifications Supported
Broadcast Media Monitoring Supported
Content Translation Supported
Dashboards / Reporting Supported
Export Results Supported
Online News Monitoring Supported
Podcast Monitoring Supported
Print Media Monitoring Supported
Social Media Monitoring Supported

Public Relations Features

Article Author Database Supported
Auto-Update Media Lists Supported
Campaign Management Supported
Clippings Management Supported
Communications Calendar Supported
Contact Management Supported
Digital Asset Management Supported
Direct Mail Management Supported
Email Distribution Supported
Press Monitoring Supported
Press Release Builder Supported

Social Media Analytics Tools Features

Campaign Analytics Supported
Competitor Monitoring Supported
Customizable Reports Supported
Engagement Tracking Not Supported
Influencer Tracking Not Supported
Multi-Channel Data Collection Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Not Supported
Content Management Not Supported
Conversion Tracking Not Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Not Supported
Post Scheduling Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Not Supported
Customer Engagement Not Supported
Multi-Account Management Supported
Multi-User Collaboration Not Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Social Media Monitoring Features

Audience Segmentation Not Supported
Competitive Analysis Not Supported
Configurable Alerts Supported
Customer Engagement Not Supported
Dashboard Supported
Impact Scoring Not Supported
Influencer Tracking Not Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported

Local Marketing Features

Advertising Management Not Supported
CRM Not Supported
Email Marketing Not Supported
Feedback Management Supported
Live Chat Not Supported
NAP Management (Name/Address/Phone) Not Supported
Online Listings Management Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Not Supported
Social Media Management Supported
Store Locator Not Supported
Website Management Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

Videoma Intelion Supported
Audiense Supported
Caliber Supported
Data Virtuality Supported
Desktop.com Supported
Facebook Not Supported
Google Business Profile Not Supported
Infodesk Supported
Instagram Not Supported
Intelligence2day Supported
LinkedIn Not Supported
Mira Supported
Netino Supported
Rippling Supported
Semeon Analytics Supported
Supermetrics Supported
X (Twitter) Not Supported

Integrations

Videoma Intelion Not Supported
Audiense Not Supported
Caliber Not Supported
Data Virtuality Not Supported
Desktop.com Not Supported
Facebook Supported
Google Business Profile Supported
Infodesk Not Supported
Instagram Supported
Intelligence2day Not Supported
LinkedIn Supported
Mira Not Supported
Netino Not Supported
Rippling Not Supported
Semeon Analytics Not Supported
Supermetrics Not Supported
X (Twitter) Supported
Claim Meltwater and update features and information
Claim Meltwater and update features and information
Claim ReputationDefender and update features and information
Claim ReputationDefender and update features and information