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About

MedicalGFE is a browser-based B2B platform for medical spas and wellness practices that need to coordinate pre-treatment Good Faith Exams. Clinics initiate encounters, send digital patient intake links, coordinate video evaluations with appropriately licensed clinicians, and receive encounter documentation through a practice-facing portal. The platform supports workflows associated with injectables, laser treatments, IV therapy, and medical weight management. Clinical decisions remain with licensed clinicians. Availability depends on patient location, licensure, treatment requirements, and clinical circumstances.

About

PatientNow is a healthcare practice management and patient engagement platform designed to help aesthetic, wellness, and specialty medical practices streamline operations and accelerate growth. The platform provides intelligent automation tools that assist with patient acquisition, communication, appointment scheduling, follow-up outreach, and rebooking activities. Built specifically for med spas, plastic surgery clinics, dermatology practices, wellness centers, weight loss providers, and IV therapy businesses, PatientNow supports the unique needs of patient-focused organizations. Its integrated technology helps practices improve operational efficiency while enhancing patient experiences throughout the care journey. The platform combines automation, communication, and business management capabilities to help providers focus more on patient outcomes and service delivery.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Medical spas, wellness practices, clinic administrators, and multi-location healthcare organizations.

Audience

PatientNow is designed for med spas, plastic surgeons, dermatologists, wellness centers, weight loss clinics, IV therapy providers, and other healthcare practices seeking to improve patient engagement, operational efficiency, and business growth

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$25/exam
Pay-as-you-go costs $25 per completed exam, with no monthly subscription or minimum. Pro Volume costs $399 per month and includes 20 exams; each additional exam is $15. A custom quote is available for practices with five or more California locations. Pro Volume includes dedicated physician routing and priority support; the pricing page states a BAA is included.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • None, I was promised so many things that didn’t come through when I signed up. I don’t have any pros to describe.

Cons

  • Worst software I’ve ever used and worst customer service ever!. Many charts have been missing for over 9 months with repeated failed attempts to get ahold of customer service. There is NO PHONE NUMBER to talk to a live person for support. No one gets back to you except via email.. Multiple bugs that failed to get fixed. Credit card processing is way over priced. Too many issues to explain in one review.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

MedicalGFE
medicalgfe.com

Company Information

PatientNow
Founded: 2004
United States
www.patientnow.com

Alternatives

Alternatives

Nextech

Nextech

Nextech Systems

Categories

Medical Spa Supported

Categories

Medical Spa Features

Appointment Management Supported
Before & After Pictures Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Supported
Inventory Management Supported
Package Creation Supported

Integrations

KloudMD Not Supported

Integrations

KloudMD Supported
Claim MedicalGFE and update features and information
Claim MedicalGFE and update features and information
Claim PatientNow and update features and information
Claim PatientNow and update features and information