MediCall

MediCall

TelTech Systems
OpenPM

OpenPM

OpenPractice
4.8 out of 5 stars
MediCall OpenPM

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MediCall:

About

TelTech Systems has been an innovator in Healthcare Patient Communication for over 20 years with a clear and critical mission, to provide medical practices with a simple platform to improve patient engagement and increase practice efficiency. Then and now, our focus has been on developing solutions to accomplish that mission. By helping practices automate patient messaging in multiple formats, we offer practices, hospitals, and other health care organizations more effective and efficient communications in the method preferred by their patient population, this provides organizations with a true patient-centered approach. TelTech System’s medical Service offers a patient communication platform that provides the ideal solution to help practices communicate efficiently reducing cancellations and “no-shows” while positively impacting your bottom line! MediCall is a true cloud-based system with custom voice calling, text & email notification options.
OpenPM:

About

Open Practice is pleased to present OpenPM, our cloud-based RCM platform that has propelled the company through 17 consecutive years of double-digit growth. OpenPM connects all the disparate elements of the revenue cycle including; Scheduling & Registration, Billing, Clearinghouse, and Patient Payments/Collections. The result is highly automated accounts receivables management for optimized cash flow, and extensive reporting to help you proactively manage your organization. All of this control is securely hosted and delivered through the browser you already have, providing the perfect combination of security and availability. Medical billing software, revenue cycle management solutions, practice management software, practice management system, medical practice management, EMR integration, EHR integration, practice management scheduling, patient scheduling, online patient billing, patient billing, automatic patient billing and payments, patient payments, electronic patient payments.
MediCall:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
OpenPM:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
MediCall:

Audience

Healthcare providers seeking a patient communication platform
OpenPM:

Audience

Mid to Large multi-specialty Practices and RCM Companies of any size.
MediCall:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
OpenPM:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
MediCall:

API

Offers API Not Supported
OpenPM:

API

Offers API Supported
MediCall:

Screenshots and Videos

OpenPM:

Screenshots and Videos

MediCall:

Pricing

$999 one-time payment
Free Version Not Supported
Free Trial Not Supported
OpenPM:

Pricing

Flexible pricing to best meet your organization's needs: Per Provider, Per Visit or % Based.
Free Version Not Supported
Free Trial Not Supported
MediCall:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
OpenPM:

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.7 / 5
design 4.5 / 5
support 4.4 / 5
OpenPM:

Pros & Cons from Real Users

Pros

  • OpenPM makes it easy to view billing information for my practice. I use it daily and rarely run into any bugs or issues.
  • Easy to use and would recommend to anyone needing a PM platform! Even the size of the font makes this system easy to use! Enrollments were easy to do and I love my dashboard.
  • A feature that I love is in the Code Tables. The ability to clearly look up and show all the active ICD-10 or CPT codes with the full description is something that I haven't seen on other platforms as well as in Open PM. Some of the features that I have loved about Open PM are in the scheduling section. The ability to scroll to see other times in the schedule and all columns scroll to keep the time the same so when I'm looking at lining up multiple appointments for the same day I can see who has availability for one appointment to end and another to begin right away. Another feature that I love is the reschedule queue so the appointment doesn't stay on the schedule when we know that it won't be but we still haven't rescheduled the appointment to another time. The Show Me How feature is always really helpful when I need to learn something new about the software. I don't have to call anyone to figure out what I need. The source is always available for what I'm looking for.
  • Great design, useful features, and very easy to use! I love how quickly you can schedule appointments for patients.
  • My favorite part is that it can be personalized to your liking. It is secure and simple to use when it comes to scheduling patients and adjusting patient accounts.

Cons

  • I wish it looked more modern. But it’s a great example of function over form.
  • Pricing can be a little confusing at times. Does not have an EHR. Would like to have graphs included for A/R analysis, etc.
  • One thing I would change is in the Patient Dashboard. When expanding an encounter, the columns don't line up with the condensed encounter columns. I wish they would line up to be directly under the correlating column.
  • OpenPM has no cons! Perfect as is, no change is needed.
  • None so far. I've been using this system for about 2 years and I haven't had any issues.
MediCall:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
OpenPM:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
MediCall:

Company Information

TelTech Systems
Founded: 1993
United States
www.teltechsystems.com
OpenPM:

Company Information

OpenPractice
Founded: 2005
United States
www.openpractice.net
MediCall:

Alternatives

OpenPM:

Alternatives

AdvancedMD

AdvancedMD

5.0 out of 5 stars
MediCall:
DoctorConnect

DoctorConnect

Adtel International
4.7 out of 5 stars
OpenPM:
Benchmark PM

Benchmark PM

Benchmark Solutions
MediCall:
OpenPM:
MediCall:
OpenPM:
MediCall:
AdvancedMD

AdvancedMD

5.0 out of 5 stars
OpenPM:
NextGen Healthcare EHR

NextGen Healthcare EHR

NextGen Healthcare
4.3 out of 5 stars
MediCall:

Categories

OpenPM:

Categories

MediCall:

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Not Supported
Drag & Drop Not Supported
Facility Scheduling Not Supported
Multi-Location Not Supported
No-Show Tracking Not Supported
On Call Scheduling Not Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Not Supported
Self Service Portal Supported
Staff Scheduling Not Supported
OpenPM:

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Supported
Drag & Drop Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Not Supported

Medical Billing Features

Claims Processing Supported
Claims Scrubbing Supported
Code & Charge Entry Supported
Compliance Tracking Not Supported
Customizable Dashboard Supported
Dunning Management Supported
Invoice History Supported
Patient Eligibility Checks Supported
Practice Management Supported
Quotes/Estimates Supported
Remittance Advice Supported

Medical Practice Management Features

Claims Management Not Supported
E-Prescribing Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Not Supported
Patient Records Not Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Not Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Registration Supported
Patient Scheduling Supported
Payment Processing Supported
MediCall:

Integrations

4D EMR Not Supported
Clearwave Not Supported
Elation Health Not Supported
EpicCare EMR Not Supported
MIE Trak Pro Not Supported
Medstar HIS Not Supported
ModMed Not Supported
NetHealth Not Supported
NextGen Healthcare EHR Not Supported
OneTouch Claims Processing Software Not Supported
Pain Care Select EHR Not Supported
Phreesia Not Supported
Power2Practice Not Supported
Raintree Not Supported
Surgimate Not Supported
Veradigm EHR Not Supported
WebChart Not Supported
WebPT Not Supported
athenaClinicals Not Supported
athenaOne Not Supported
OpenPM:

Integrations

4D EMR Supported
Clearwave Supported
Elation Health Supported
EpicCare EMR Supported
MIE Trak Pro Supported
Medstar HIS Supported
ModMed Supported
NetHealth Supported
NextGen Healthcare EHR Supported
OneTouch Claims Processing Software Supported
Pain Care Select EHR Supported
Phreesia Supported
Power2Practice Supported
Raintree Supported
Surgimate Supported
Veradigm EHR Supported
WebChart Supported
WebPT Supported
athenaClinicals Supported
athenaOne Supported
MediCall:
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Claim MediCall and update features and information
OpenPM:
Claim OpenPM and update features and information
Claim OpenPM and update features and information