Medesk vs. eConsult Comparison


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About Ideal for medical practitioners and private clinics, it is a cloud-based platform that streamlines your practice workflow, helping you attract and retain more patients at a lower cost. Medesk offers video consultations, in-built EHR, a schedule integrated with Google Calendar and iCal, online booking and appointment reminders, powerful analytics, and payment and deposit options. Medesk has developed ready-made solutions for GPs, mental health, allied health, and hair loss practitioners. Medesk allows you to automate the patient engagement process with the following tools: – Transparent online booking with convenient time slots available –Adding patient contact details straight to their EHR for immediate use – Automated confirmation emails and textsright after booking – Schedule reminders to cut down on cancellations and DNAs	About eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically and offers around the clock NHS self-help information, signposting to services, and a symptom checker. eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care. Live in 3,330 NHS practices, eConsult gives millions of patients access to their own GP online. eConsult lets your patients consult with their own NHS GP online by completing a quick form that is sent and reviewed by the practice. We can also direct the patient to self-help, pharmacy advice and local self-referral services. It takes GPs only 2-3 minutes to process an eConsult.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience private practitioners, practice managers	Audience Healthcare providers interested in an online platform to offer online consultations to their patients
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $15.00/month Every Medesk Subscription Includes: ✓ Unlimited Users Add as many users as you need. Includes part-time staff, external or remote consultants or anyone else who can help you drive your business. ✓ Unlimited Training Multiple recurring weekly webinars and on-boarding sessions. Video, textual and interactive guided tours to help you facilitate your adoption of the platform. ✓ Unlimited Video Consultation Duration Stay connected and engaged with your patients as long as required and don't worry about how many minutes your consultations last. ✓Online Assistance and Technical Support Assistance and training online via live chat. ✓ Ongoing Software Updates Everything is always up-to-date with the latest features and improvements. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros - Customizable software - Constant support and with the same manager - New features every few months - Weekly trainings, normally the reception staff and external doctors vary constantly, this function is essential for us, we do not have to invest time in training new staff Cons There is no negative point, perhaps, the time it takes to customize the software, about 7 days.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Medesk Founded: 2008 United Kingdom www.medesk.net/en/	Company Information eConsult Founded: 2013 United Kingdom econsult.net
Alternatives Zanda Zanda Health	Alternatives TriVice Capri Healthcare
OptiMantra	ReferralMD
Carepatron	ezReferral
AdvancedMD	Karify
SimplePractice View All	CharmHealth MedicalMine View All
Categories Chiropractic Supported Clinic Management Supported Electronic Medical Records (EMR) Supported Medical Practice Management Supported Medical Scheduling Supported Mental Health Supported Patient Engagement Supported Patient Portal Supported Patient Scheduling Supported Physical Therapy Supported Therapy Supported	Categories Medical Practice Management Supported Patient Portal Supported
Medical Practice Management Features Claims Management Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Not Supported Insurance Eligibility Verification Not Supported Inventory Management Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Supported Care Plans Supported Care Summaries Not Supported EHR-Agnostic Not Supported Health Record Access Not Supported Intake Forms Not Supported Lab Results Supported Prescription Renewals Not Supported Secure Messaging Supported Video Consultations Supported Show More Features Chiropractic Features Appointment Management Supported Billing & Invoicing Supported Claims Management Not Supported EHR Certified Not Supported Outcome Assessments Not Supported Patient Account Management Supported Patient Records Supported SOAP Notes Not Supported Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Not Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Not Supported HIPAA Compliant Not Supported Integrated Telehealth Not Supported Meaningful Use Certified Not Supported MIPS Certified Not Supported ONC-ATCB Certified Not Supported Patient Portal Supported Self Service Portal Not Supported Voice Recognition Not Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Supported Drag & Drop Not Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Supported Patient Records Supported Patient Scheduling Supported Physician Management Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Supported Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Not Supported E-Prescribing Supported EDI Not Supported EMR / EHR Supported HIPAA Compliant Not Supported Inpatient / Residential Not Supported Multi-Provider Practice Not Supported Patient Portal Supported Personnel Management Supported Progress Notes Supported Single Provider Practice Not Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Not Supported Collaboration Not Supported Messaging Supported Mobile Access Supported Patient Education Not Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Not Supported Self Management Supported Physical Therapy Features Activity Monitoring Not Supported Appointment Management Supported Assessments Not Supported Billing & Invoicing Supported Exercise Management Not Supported Insurance Management Supported Multi-Location Supported Patient Records Supported Practice Management Supported Progress Notes Supported Treatment Plans Supported
Integrations Biometric Vision Not Supported CoMagic Supported Seneca Not Supported Stripe Supported SystmOne Not Supported Xero Supported View All 3 Integrations	Integrations Biometric Vision Supported CoMagic Not Supported Seneca Supported Stripe Not Supported SystmOne Supported Xero Not Supported View All 3 Integrations
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