MarketrixMarketrix.ai
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Pega Co-BrowsePega
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About
Redefining Customer Experiences with Multimodal AI and Intelligent Interactions. Marketrix’s Twin Avatars use advanced emotional intelligence to understand and respond to customer emotions in real-time, ensuring efficient and empathetic interactions. Our AI deeply comprehends your website or product’s layout, guiding users intuitively through its spatial structure to enhance their experience. Providing smart, context-aware assistance at every step, tailored to user behavior. Understanding customer emotions in real-time to deliver personalized, empathetic responses. Crafting conversations with the perfect tone to make every interaction feel natural and comforting. Enable Co-browsing sessions with our AI Avatars or Human Agents. Understand your realtime traffic better to driver towards realtime conversions
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About
There are no downloads, no installations, no plug-ins. Just tag your website with a single line of Javascript and customers can share their browser with a single click. With Pega Co-Browse, you can highlight and direct customers easily to the information they need. You can ask the customer to allow you to control their page and guide them or use highlighting features and or visual cues like arrows to point them in the right direction. With Pega Co-Browse, you can specify the sensitive information to be masked with HTML elements or form fields. All masked elements never leave the customer’s browser and are never seen by the representative. Pega Co-Browse provides a no code solution to mask or hide text fields or images. This allows companies to only show the agent the information they want the agent to view. With Pega Co-Browse, you can integrate with Pega Chat or your own chat platform. You can also integrate chat within your Pega Customer Service application.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies interested in powerful AI sales digital twins and avatars
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Audience
Companies and organizations interested in a co-browsing solution so their customers can share their browser
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMarketrix.ai
United States
www.marketrix.ai/
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Company InformationPega
Founded: 1983
United States
www.pega.com/products/customer-service/cobrowse
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Categories |
Categories |
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Integrations
Accenture Cloud Trade Promotion Management
Capgemini Intelligent Automation Platform
Cognizant
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Integrations
Accenture Cloud Trade Promotion Management
Capgemini Intelligent Automation Platform
Cognizant
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