ManageEngine OpManager MSP vs. PathSolutions TotalView Comparison


ManageEngine OpManager MSP ManageEngine	PathSolutions TotalView PathSolutions	+	+
Learn More Update Features	Visit Website	Add To Compare	Add To Compare



About OpManager MSP from ManageEngine is a comprehensive network monitoring and management tool tailored for service providers to monitor client network devices. It features an easy-to-use interface, streamlines management tasks, reduces workload, and helps optimize client network device performance. OpManager MSP offers network visualization capabilities for a consolidated view of multiple client networks. By automating basic troubleshooting, maintenance tasks, and analyzing network performance and trends, resources can be saved. The new NCM add-on in OpManager MSP allows managed service providers to efficiently manage network configurations, compliance, and identify firmware vulnerabilities for improved security. This tool simplifies the management of multi-client networks and various network components, eliminating the need for multiple tools.		About PathSolutions TotalView network monitoring and troubleshooting software bridges the gap between NETWORK MONITORING and TROUBLESHOOTING RESOLUTION telling you WHEN, WHERE and WHY network errors occur. PathSolutions TotalView continuously monitors and tracks the performance of every device and every link in your entire network, going deeper than other solutions by collecting error counters, performance data, configuration information and connectedness. A built-in heuristics engine analyzes all of this information to produce plain-English answers to problems. This means that complex problems can be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprises, Small and Medium sized businesses, Individuals, Agencies, and Startups		Audience Medium sized companies
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $795 Free Version Free Trial		Pricing $5,747 perpetual Pricing is based on the size of the network and is priced based on the number of network interfaces in the environment. This would include all physical interfaces on network infrastructure devices: switches, routers, gateways, and firewalls. This count is put into discount buckets so the price is approachable by small, medium, and large enterprises. Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.3 / 5 features 4.7 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 4.9 / 5 ease 5.0 / 5 features 4.6 / 5 design 4.6 / 5 support 4.9 / 5 Read all reviews
Pros & Cons from Real Users Pros ManageEngine OpManager MSP is very useful for companies that manage multiple clients because it lets you monitor all customer networks from one place. It helps in finding issues early, reducing downtime, and keeping systems running smoothly. The tool also allows you to separate each client’s data (multi-tenant), create custom dashboards, and automate routine tasks, which saves time. Multi-Tenant Architecture – Manage multiple client networks from a single console. Comprehensive Monitoring – Covers networks, servers, applications, firewalls, and cloud services. Scalable for MSPs – Easily adds clients, devices, and locations as your service grows. Centralized Dashboard – Provides real-time visibility across all client environments. Advanced Alerting & Automation – Reduce downtime with proactive notifications and workflow automation. Customizable Reports & SLA Tracking – Generate client-ready reports with service level monitoring. Multi-Vendor Support – Works across devices via SNMP, WMI, CLI, APIs, and more. Role-Based Access Control – Securely manage team access to client data. Integrated Add-Ons – NetFlow, configuration management, firewall monitoring, and more. Cost-Effective for MSP Operations – Consolidates multiple tools into a single platform, lowering overhead. The secure Probe-Central architecture is perfect for our distributed clients. It allows us to monitor remote sites without complex VPNs, and the multi-tenant dashboard keeps client data strictly isolated. Excellent multi-client monitoring with clear segregation and centralized control. Real-time alerts, detailed reports, and scalable architecture make it ideal for MSP environments. ManageEngine OpManager MSP is a powerful and versatile remote monitoring and management solution tailored for Managed Service Providers (MSPs). It offers a range of features and benefits that make it an excellent choice for efficiently managing multiple client infrastructures. 1. Multi-Tenant Architecture OpManager MSP’s multi-tenant design allows MSPs to manage multiple client networks from a single console securely. Each tenant can be isolated with customized dashboards, reports, and monitoring policies, ensuring data privacy and efficient client-specific management. 2. Comprehensive IT Monitoring The platform provides end-to-end monitoring of networks, servers, virtual machines, applications, and storage devices. It also includes bandwidth monitoring, firewall log analysis, and configuration management, allowing MSPs to deliver complete IT infrastructure monitoring under one unified tool. 3. Customizable Dashboards and Reports MSPs can create client-specific dashboards with real-time visualizations, enabling quick identification of performance issues. Customizable reports provide detailed insights into uptime, performance, and SLA compliance, enhancing transparency and client satisfaction. 4. Automation and Workflow Management OpManager MSP supports automated workflows for routine tasks such as restarting services, resolving common issues, or applying configurations across devices. This automation reduces manual intervention, improves response times, and boosts operational efficiency. 5. Advanced Alerting System The platform offers real-time, customizable alerts delivered via email, SMS, and push notifications. This ensures proactive issue resolution and helps MSPs avoid downtime or SLA breaches. 6. Cost-Effective Solution for MSPs Compared to competing MSP monitoring platforms, OpManager MSP provides excellent value by combining multiple IT management capabilities into one solution. This reduces the need for separate tools, lowering operational costs while enhancing service delivery. 7. Scalability for Growing MSPs Designed for mid-to-large MSPs, the platform scales easily as client bases grow. It can handle thousands of devices across multiple tenants without compromising performance when properly configured. 8. Strong Vendor Support and Community ManageEngine provides robust technical support, comprehensive documentation, and an active user community. MSPs benefit from quick resolutions to issues, access to best practices, and regular product updates. 9. Improved SLA Management Built-in SLA tracking and reporting help MSPs meet contractual obligations with clients by ensuring timely monitoring, response, and resolution of incidents. Cons ManageEngine OpManager MSP also has some drawbacks in simple terms: it can be a bit difficult to set up at the beginning, especially if you are new to MSP tools. The interface can feel confusing or crowded, so it may take time to get used to. Initial setup can be complex, especially when onboarding multiple client networks. Resource-intensive – may require robust servers to handle many tenants and devices. User Interface can feel cluttered with multi-tenant dashboards and numerous modules. Learning curve for advanced features like automation workflows and SLA reporting. Licensing costs increase with client count and add-on modules. Occasional performance lag when monitoring very large environments. Customization options for certain reports and dashboards can be limited. Technical support response time may vary depending on service level or tier. Initial probe installation on legacy Windows servers can be a headache due to WMI/RPC permission errors. Also, the report customizer is powerful but has a steep learning curve for junior staff. Initial setup and client onboarding can be time-consuming. The interface may feel slightly complex, and advanced configurations require careful planning and technical expertise. While ManageEngine OpManager MSP is a robust solution for Managed Service Providers (MSPs), it comes with several limitations and challenges that should be considered before deployment. 1. Complex Initial Setup and Configuration Due to its wide range of features and multi-tenant capabilities, the initial setup of OpManager MSP can be time-consuming and complex. Configuring multiple clients, defining monitoring policies, and customizing alerts for different tenants may require considerable effort and expertise, particularly in larger environments. 2. Steep Learning Curve New users may find it challenging to navigate the platform’s advanced functionalities. MSPs managing multiple client networks need to invest in proper training and onboarding to fully leverage the tool’s capabilities, which can slow initial adoption. 3. Resource Intensive for Large Deployments In environments with hundreds or thousands of monitored devices across multiple clients, OpManager MSP can become resource-heavy. Ensuring optimal performance may require robust hardware and periodic tuning of polling intervals and thresholds. 4. Limited Third-Party Integrations While OpManager MSP integrates well with other ManageEngine products, support for third-party ITSM, ticketing, and collaboration tools is somewhat limited compared to competing MSP platforms. This may require manual workarounds or additional scripting to achieve desired workflows. 5. Customization Complexity Although the platform allows customization of dashboards, reports, and workflows, advanced customizations may involve scripting or in-depth technical knowledge. This can be a barrier for MSPs without dedicated technical staff or those looking for simpler configuration options.		Pros from Real Users Pros Love the simplicity and customization of the product, its very easy to get devices monitored and to modify nearly anything. Being able to mass modify interfaces really saves time and the notifications are now business critical at my facility. The support is second to none if you run into issues, the BGP monitoring and integrated IPAM/Syslog really set TotalView a cut above their competitors. Installation is quick and easy. Configuration is very straight forward and easy. Gives you a "TotalView" of your network and equipment. Can be up and running in a matter of minutes. PathSolutions has been a wonderful product for us and the support is great. It's very easy to get in contact with someone at path solutions when you require assistance. Right off the top, the ease of configuration and understanding the information available was the most import aspect for me with TotalView. The software aggregates information on multiple devices in a way that makes narrowing down a network issue much more effective. In addition, syslog and Netflow views are available right from the device pages speeding up information that is critical to a strong network foundation. Quick and good information. Works well when you need to get some good information on devices. Decent product. This is one of the easiest-to-install network monitoring and management systems ever. Anyone can get this up and running in under 15 minutes and, depending on your network, can be fully productive in under a day. We currently have 5 techs monitoring and managing 160 network switches in 50 buildings across 2 campuses and this is their #1 tool for monitoring, troubleshooting, and fixing issues. The user interface is clean, simple and fast which makes it extremely easy to find and resolve issues. One of the best features is the network prescription that will not only identify issues but provide you with an easy-to-understand explanation of the issue and how to resolve it. I have been using PathSolutions for 15+ years. It has been a great product. I would recommend it to any IT Admin. Price...Installation, initial configuration and training with Cris and Amy lasted until all my questions were answered. We run a call center with 80% remote users. Troubleshooting VOIP with WireShark or SNGREP is cool and all, but tech has other issues to solve. TotalView is running on my monitor, alerts are configured and I get better sleep. Ease of use, completeness of features, ability to determine issues quickly, monitoring interfaces and links, MOS Tools, Interface histories, IP management, GREMLIN history!!! Feature rich. Great support. Great documentation. Simple implementation. Extremely customizable network monitoring.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information ManageEngine Founded: 1996 India www.manageengine.com/network-monitoring-msp/		Company Information PathSolutions Founded: 2007 United States www.pathsolutions.com
Alternatives SuperOps		Alternatives ManageEngine OpManager ManageEngine
ManageEngine OpManager Nexus ManageEngine		Site24x7 ManageEngine
ManageEngine OpManager ManageEngine		AdRem NetCrunch AdRem Software
LogicMonitor		WhatsUp Gold Progress Software
Auvik Auvik Networks View All		Cruz Operations Center (CruzOC) Dorado Software View All
Categories Data Center Infrastructure Management (DCIM) MSP Network Assessment Network Monitoring Server Monitoring		Categories Network Automation Network Configuration Network Detection and Response (NDR) Network Management Network Mapping Network Monitoring Network Security Network Security Policy Management (NSPM) Network Traffic Analysis (NTA) Network Troubleshooting Server Management Server Monitoring Threat Intelligence VoIP Monitoring
Network Monitoring Features Bandwidth Monitoring Baseline Manager Diagnostic Tools Internet Usage Monitoring IP Address Monitoring Real Time Analytics Resource Management Server Monitoring SLA Monitoring Uptime Monitoring Web Traffic Reporting Show More Features MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling		Network Monitoring Features Bandwidth Monitoring Baseline Manager Diagnostic Tools Internet Usage Monitoring IP Address Monitoring Real Time Analytics Resource Management Server Monitoring SLA Monitoring Uptime Monitoring Web Traffic Reporting Show More Features Network Automation Features Compliance Monitoring Configuration Backup Configuration Changes Network Orchestration Performance Monitoring Tool Access Control Vulnerability Assessments Network Mapping Features Color Codes / Icons Compliance Management Device Auto Discovery Hierarchical Mapping Location-Based Mapping Map Exporting On-Demand Mapping Reporting/Analytics Self-Updating Maps Web Traffic Reporting Network Security Features Access Control Analytics / Reporting Compliance Reporting Firewalls Internet Usage Monitoring Intrusion Detection System Threat Response VPN Vulnerability Scanning Network Traffic Analysis (NTA) Features Anomalous Behavior Detection High Bandwidth Usage Monitoring Historical Behavior Data Identify High Network Traffic Sources Network Transaction Visibility Stream Data to IDR or Data Lake Traffic Decryption Network Troubleshooting Features Alerts / Escalation Bandwidth Troubleshooting Change Management Configuration Management Connectivity Management Data Visualization Historical Audit Mobile Network Troubleshooting Network Analysis Network Monitoring Server Management Features CPU Monitoring Credential Management Database Servers Email Monitoring Event Logs History Tracking Patch Management Scheduling User Activity Monitoring Virtual Machine Monitoring VoIP Monitoring Features Alerts / Notifications Call Detail Record (CDR) Analysis Call Quality Monitoring IP SLA Monitoring Jitter Testing Latency Monitoring MOS Monitoring Packet Loss Monitoring QoS Monitoring Reporting / Analytics Troubleshooting
Integrations Cisco FlexConnect Cisco Meraki Link-Live Palo Alto Networks Next-Generation Firewalls SQL Server		Integrations Cisco FlexConnect Cisco Meraki Link-Live Palo Alto Networks Next-Generation Firewalls SQL Server View All 5 Integrations
Claim ManageEngine OpManager MSP and update features and information Claim ManageEngine OpManager MSP and update features and information