RISE Remote Support

RISE Remote Support

RISE Technologies
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+

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About

Secure remote access for privileged sessions. Centralize, secure, and manage remote connections that provide privileged access to critical business systems. An exclusive privileged session management solution for enterprises. For businesses to be productive, it's important to enable privileged access to critical systems to the right employees, regardless of their location and the time of day they require access. But providing remote privileged users with such access presents huge security and privacy challenges, and legacy solutions like VPNs are often inflexible and simply don't cut it anymore. What modern enterprises need is a solution that enables direct access to every component in the infrastructure spread across the public and private clouds, while ensuring granular access controls, monitoring and recording all actions, and providing real-time control over every privileged session. ManageEngine Access Manager Plus is a web-based privileged session management software

About

From the occurrence of the problem to the storage of the jointly developed solution in the knowledge database - with RISE Remote Support you can map your entire support process on one platform. Structured, clear and understandable for everyone involved at all times. Regardless of whether you use desktop PCs, laptops, smartphones or smart glasses - RISE Remote Support runs on all your end devices. Whether videos, photos, PDFs, 3D objects or other files, whether created in the field or uploaded from other systems, share exactly the documents with your employees or customers that you need to solve the problem. Voice messages have become an important part of today's communication. They sometimes replace tiresome typing, serve as a local ear and are an important part of problem identification and solution. A picture says more than 1000 words - a edited picture even more. With our image editor you can refine your photos quickly and easily.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Remote workers interested in a a web-based privileged session management solution to regulate access to remote systems

Audience

Mid-sized companies searching for a Remote Support solution to support service employees

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$495 per year
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ManageEngine
India
www.manageengine.com/privileged-session-management/

Company Information

RISE Technologies
Founded: 2016
Germany
rise-rs.de/produkt/

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Categories

Categories

Remote Support Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Not Supported
Live Chat Not Supported
Real-time Chat Not Supported
Remote Control Not Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Privileged Access Management Features

Application Access Control Not Supported
Behavioral Analytics Not Supported
Credential Management Not Supported
Endpoint Management Not Supported
For MSPs Not Supported
Granular Access Controls Supported
Least Privilege Supported
Multifactor Authentication Supported
Password Management Not Supported
Policy Management Not Supported
Remote Access Management Supported
Threat Intelligence Not Supported
User Activity Monitoring Supported

Integrations

AuthPoint Supported
Check Point IPS Supported
Check Point Infinity Supported
Cisco Duo Supported
DNSWatch Supported
InsightCloudSec Supported
Jira Supported
Jira Work Management Supported
Nexpose Supported
Nucleus Supported
Okta Supported
ServiceNow Supported
ThreatSync Supported

Integrations

AuthPoint Not Supported
Check Point IPS Not Supported
Check Point Infinity Not Supported
Cisco Duo Not Supported
DNSWatch Not Supported
InsightCloudSec Not Supported
Jira Not Supported
Jira Work Management Not Supported
Nexpose Not Supported
Nucleus Not Supported
Okta Not Supported
ServiceNow Not Supported
ThreatSync Not Supported
Claim ManageEngine Access Manager Plus and update features and information
Claim ManageEngine Access Manager Plus and update features and information
Claim RISE Remote Support and update features and information
Claim RISE Remote Support and update features and information