Malcolm!Acknowledgement
|
||||||
Related Products
|
||||||
About
Malcolm! is a set of easy to use web based tools that help you interact with your users.
Turn recurring tasks and procedures into Workflows (forms / user journeys). Create anything from a basic form to a complex multi-step customer journey. Start from scratch or use one of our pre-configured templates.
Teach Malcolm! the answers to your Frequently Asked Questions and let your users find their own answers using natural language search or by browsing a Knowledge Base. Plus users can rate your answers helping you continually improve your content.
If you already have a website or app we make it super easy to surface the content you create in Malcolm! via a variety of embed, widget, overlay and plugin options.
If you don't have a website or you'd like to create a dedicated area for the content within Malcolm! you'll love our hosted Hub.
Connect Malcolm! with over 1,000 third party apps or services. You can also integrate with your own systems via Webhooks.
|
About
Never again waste time in setting up conditions, logic, and branching. AI-driven acknowledgments and contextual framing of the questions in real-time. Only personalized and relevant questions. Adaptive AI to ask follow-up questions based on other user responses in a cohort. Get more insights about user behavior, intent, and preferences. While we collect new data points about every user beyond the questions you configure– we build powerful visualizations to spot patterns. We also cluster the responses to highlight anomalies and unintuitive correlations.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Any business or organisation who interacts with users (eg customers, staff, suppliers, tenants etc)
|
Audience
Businesses in need of a platform to get insights with AI forms
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
£30.00/month
Please look at pricing on our website for more details
Free Version
Not Supported
Free Trial
Supported
|
Pricing
$89 per month
Free Version
Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationAcknowledgement
Founded: 2003
United Kingdom
malcolm.app
|
Company InformationMetaforms
Founded: 2023
United States
metaforms.ai
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
|
|||||
Categories |
Categories |
|||||
Forms Automation Features
Approval Process Control
Supported
Archiving & Retention
Supported
Collaboration
Supported
Document Indexing
Supported
Drag & Drop
Supported
Full Text Search
Supported
Remote Document Access
Supported
Rules-Based Workflow
Supported
Text Editing
Supported
Version Control
Supported
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Portal Features
Chat
Not Supported
Collaboration
Not Supported
Content Management
Supported
Document Management
Supported
File Sharing
Supported
Search
Supported
|
||||||
Integrations
Asana
Supported
Dropbox
Supported
Easyflow
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Jira
Supported
Jira Work Management
Supported
KonnectzIT
Supported
Mailchimp
Supported
Mailchimp Transactional Email (Mandrill)
Supported
|
Integrations
Asana
Not Supported
Dropbox
Not Supported
Easyflow
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Jira
Not Supported
Jira Work Management
Not Supported
KonnectzIT
Not Supported
Mailchimp
Not Supported
Mailchimp Transactional Email (Mandrill)
Not Supported
|
|||||
|
|
|