Malcolm!

Malcolm!

Acknowledgement
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+

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About

Malcolm! is a set of easy to use web based tools that help you interact with your users. Turn recurring tasks and procedures into Workflows (forms / user journeys). Create anything from a basic form to a complex multi-step customer journey. Start from scratch or use one of our pre-configured templates. Teach Malcolm! the answers to your Frequently Asked Questions and let your users find their own answers using natural language search or by browsing a Knowledge Base. Plus users can rate your answers helping you continually improve your content. If you already have a website or app we make it super easy to surface the content you create in Malcolm! via a variety of embed, widget, overlay and plugin options. If you don't have a website or you'd like to create a dedicated area for the content within Malcolm! you'll love our hosted Hub. Connect Malcolm! with over 1,000 third party apps or services. You can also integrate with your own systems via Webhooks.

About

Never again waste time in setting up conditions, logic, and branching. AI-driven acknowledgments and contextual framing of the questions in real-time. Only personalized and relevant questions. Adaptive AI to ask follow-up questions based on other user responses in a cohort. Get more insights about user behavior, intent, and preferences. While we collect new data points about every user beyond the questions you configure– we build powerful visualizations to spot patterns. We also cluster the responses to highlight anomalies and unintuitive correlations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Any business or organisation who interacts with users (eg customers, staff, suppliers, tenants etc)

Audience

Businesses in need of a platform to get insights with AI forms

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

£30.00/month
Free Version
Free Trial

Pricing

$89 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Acknowledgement
Founded: 2003
United Kingdom
malcolm.app

Company Information

Metaforms
Founded: 2023
United States
metaforms.ai

Alternatives

Alternatives

WP Fluent Forms

WP Fluent Forms

WPManageNinja

Categories

Categories

Forms Automation Features

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Portal Features

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Integrations

Asana
Dropbox
Easyflow
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Work Management
KonnectzIT
Mailchimp
Mailchimp Transactional Email (Mandrill)
Trello
Twilio
Zapier
Zendesk
Zoho CRM

Integrations

Asana
Dropbox
Easyflow
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Work Management
KonnectzIT
Mailchimp
Mailchimp Transactional Email (Mandrill)
Trello
Twilio
Zapier
Zendesk
Zoho CRM
Claim Malcolm! and update features and information
Claim Malcolm! and update features and information
Claim Metaforms and update features and information
Claim Metaforms and update features and information