MailClark

MailClark

5.0 out of 5 stars
MailClark Sentiment

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MailClark:

About

MailClark is an external communications bot solution that centralizes all correspondences into Slack or MS Teams for easier communication. With MailClark, users can allow the bot to host the help desk of their customer support team, create a team inbox for their sales or marketing team, and more. MailClark also features a shared inbox that stores mentions, internal-only comments, collision detection, and more. Be faster and better in your customers, suppliers, colleagues replies as well as in engaging conversation with your team. Get "Too Fast Too Furious" in your workspace. Collectively manage your external messages from customers or any external contacts, directly in your collaborative tool (Slack or Microsoft Teams). Never miss any external messages, email, Facebook or Twitter messages. MailClark reminds you to take care of each of your customers or external contacts.
Sentiment:

About

Sentiment Customer Service Messaging Platform. Your customers have questions, you are stretched. We can help you get back in front. Thousands of users from the worlds most innovative companies. You can handle all of your customer interactions through one unified inbox. Chat, Email, Social Media, reviews and Messaging conversations are all routed real-time and handled in one unique interface. AI based Bots take care of the repetitive questions leaving your agents with a unified inbox that has been designed for fast and reactive customer care. With the messaging first feel, gone are the old impersonal and transactional email and chat ticket systems. All channels become a messaging first experience, better for your customers and better for your team. Manage Social Messaging channels like Facebook and Twitter (public and private) , web chat, and Messenger channels like Line in shared inboxes, and automatically load balance conversations across your online team.
MailClark:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Sentiment:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
MailClark:

Audience

Companies searching for a solution to manage and improve their communication operations
Sentiment:

Audience

Organizations that want a social customer service messaging platform
MailClark:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Sentiment:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
MailClark:

API

Offers API Not Supported
Sentiment:

API

Offers API Not Supported
MailClark:

Screenshots and Videos

Sentiment:

Screenshots and Videos

MailClark:

Pricing

$9.00/month
Starting price $3.00/connector/month
Free Version Supported
Free Trial Supported
Sentiment:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
MailClark:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Sentiment:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
MailClark:

Pros & Cons from Real Users

Pros

  • #1- MailClark can be integrated with the Slack app. #2- Project Management and automated customer service can also be hosted. #3- It centralized all communication data in the same app. #4- It helps to save time for responding to emails.

Cons

  • #1- We had a very positive experience with MailClark.
MailClark:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Sentiment:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
MailClark:

Company Information

MailClark
Founded: 2015
France
mailclark.ai
Sentiment:

Company Information

Sentiment
Founded: 2014
United Kingdom
www.sentiment.io
MailClark:

Alternatives

Sentiment:

Alternatives

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Sentiment:
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MailClark:
ETQ Reliance

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ETQ
4.0 out of 5 stars
Sentiment:
MailClark:

Categories

Email Management Supported
Sentiment:

Categories

Customer Service Supported
MailClark:

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Supported
Sentiment:

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported
MailClark:

Integrations

Facebook Supported
X (Twitter) Supported
Azure Marketplace Not Supported
Gmail Supported
Instagram Not Supported
LinkedIn Not Supported
Microsoft Teams Supported
Slack Supported
WhatsApp Not Supported
Sentiment:

Integrations

Facebook Supported
X (Twitter) Supported
Azure Marketplace Supported
Gmail Not Supported
Instagram Supported
LinkedIn Supported
Microsoft Teams Not Supported
Slack Not Supported
WhatsApp Supported
MailClark:
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Sentiment:
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