MYLE

MYLE

MEDFAR Clinical Solutions
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About

Search by demographic identifier (last name, first name, telephone number, etc.), by clinic (internal file number, health insurance number, etc.), or use an identifier from another institution (hospital card, CLSC record, etc.). This module facilitates all aspects of record management: it eliminates duplicates and makes it possible to archive, merge, and deactivate patient records. Online appointment-making and electronic confirmation will save you precious time. In a few clicks, you can set an appointment that will take into account the availability of both the patient and the medical staff. MYLE allows clinic administrators to manage the MYLE platform independently. MYLE is a turnkey solution with a toolkit that facilitates schedule management, user management, access to logs, template and list creation, and generates advanced reports.

About

Independent practices need complete solutions to maximize patient and provider well-being. While each Tebra product is purpose-built to modernize and optimize every step of the patient-practice journey, the combined platform delivers a complete operating system that provides added value for providers and patients alike. Power your connected practice with everything you need to attract new patients and keep current ones through the power of digital presence. Empower patients through every communication touchpoint and deliver a uniquely frictionless experience and convenient access that builds trust and a healthier practice. A modern, certified EHR solution built for the needs of today’s provider, delivering everything your practice needs. This includes robust charting, streamlined documentation, a comprehensive view of patients and their history, eRx, eLabs, telehealth, and more, allowing providers control of how they deliver care.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Doctors looking for a patients medical records solution that minimizes administrative tasks, and facilitates complex medical decisions

Audience

Healthcare providers seeking a tool to modernize and optimize every step of the patient-practice journey

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.1 / 5
ease 1.8 / 5
features 1.9 / 5
design 2.0 / 5
support 1.1 / 5

Pros & Cons from Real Users

Pros

  • Tebra offers a fairly decent charting system, which can be a positive aspect of the platform. However, unless you have dedicated assistance, transitioning away from it comes at a steep price—potentially costing thousands just to obtain your own data. This makes the system feel more like a financial trap than a truly provider-friendly solution.
  • Aprima is by far the worst but Tebra is a close second. I say that after using cerner, meditech, epic, aprima, allscripts, and practice fusion. It has so many ridiculous cliquues at times, has errors, goes down, flawed updates, you name it of the "I dont want to deal with.....and Tebra probably has that problem. Avoid this junk at all costs.
  • Nothing. System is difficult to use. Accounting is difficult. Support tries hard but their hands are tied by those above them.
  • Beware of Tebra’s lack of transparency and customer support. Despite not even starting onboarding or accessing the platform, we’ve been repeatedly charged without any explanation. Attempts to get answers are met with impersonal responses, directing us to ‘submit a ticket’ with no resolution. Tebra’s support is inaccessible, with no direct point of contact and vague responses to critical billing issues. This experience has felt unprofessional and even fraudulent, with ongoing charges for a service we’ve yet to use. If you’re considering Tebra, prepare for billing and communication challenges that make this service more frustrating than beneficial.
  • Every good employee left the company. Not many compliments to give here. Good sales pitch, terrible delivery of services paid for.

Cons

  • Tebra presents itself as a comprehensive solution for providers, yet in reality, it falls short in every critical area. The clearinghouse consistently rejects claims, making the billing process inefficient and unreliable. Additionally, the requirement to download a desktop version just to conduct billing is outdated and inconvenient. To make matters worse, customer service is unresponsive, often taking days or even weeks to provide assistance. This platform fails to deliver on its promises, creating more frustration than solutions.
  • Everything, where do you want to start. Horrible customer service. Poor functionality,
  • Tebra allowed an outsider to hack my billing accounts multiple times. Tebra then fraudulently charged a provider's credit card $3000 of fraudulent charges without their knowledge. My billing company lost clients because of these antics by Tebra. No one will communicate or refund the money. Do not trust Tebra.
  • I feel compelled to warn others about our experience with Tebra. Despite not having gone through onboarding or even accessing the product, Tebra has been charging our account regularly. There has been absolutely no communication about what these charges are for, and any attempt to reach out for clarification is met with impersonal responses telling us to ‘submit a ticket’—which results in no actual help or transparency. We haven't had any opportunity to use the platform or even start implementation, so it feels like these charges are completely unfounded. This lack of onboarding and customer support, combined with the unexplained billing, has left us feeling misled and taken advantage of. At this point, it’s hard not to see this as fraudulent behavior, given that we’re paying for a service we haven't received. Tebra’s lack of accountability and transparency is both unprofessional and unethical. I’d strongly recommend steering clear of this company if you want reliable service, clear communication, and a trustworthy partnership. So far, it’s been nothing but frustrating and costly without any benefit to our practice.
  • Terrible customer service. Help desk us unhelpful. SEO is not optimized. Website is not updated even once after GO-LIVE. Rude staff. Would never use this company again.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

MEDFAR Clinical Solutions
Founded: 2010
Canada
www.medfarsolutions.com/en_us/myle/

Company Information

Tebra
United States
www.tebra.com

Alternatives

Nexus EHR

Nexus EHR

Nexus Clinical

Alternatives

NextGen Healthcare EHR

NextGen Healthcare EHR

NextGen Healthcare
EZDERM EHR

EZDERM EHR

EZDERM

Categories

Categories

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Not Supported
E-Prescribing Supported
E/M Coding Not Supported
Handwriting Recognition Not Supported
HIPAA Compliant Not Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Not Supported
MIPS Certified Not Supported
ONC-ATCB Certified Not Supported
Patient Portal Not Supported
Self Service Portal Not Supported
Voice Recognition Not Supported

Medical Practice Management Features

Claims Management Supported
E-Prescribing Supported
EMR / EHR Supported
HIPAA Compliant Not Supported
Insurance Eligibility Verification Not Supported
Inventory Management Not Supported
Multi-Office Not Supported
Multi-Physician Supported
Patient Billing Not Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Not Supported
Patient Scheduling Supported
Physician Scheduling Not Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Supported
Drag & Drop Not Supported
Facility Scheduling Not Supported
Multi-Location Supported
No-Show Tracking Not Supported
On Call Scheduling Not Supported
Patient Records Supported
Patient Scheduling Supported
Physician Management Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Not Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Not Supported
Messaging Supported
Mobile Access Supported
Patient Education Not Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Patient Scheduling Features

Analytics/Reporting Not Supported
Approval Process Control Not Supported
HIPAA Compliant Not Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Not Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Supported
Patient Records Management Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Not Supported

Patient Case Management Features

Activity Tracking Not Supported
Assessment Notes Not Supported
Billing & Invoicing Supported
Calendar Management Not Supported
Candidate Identification Not Supported
Case List Management Not Supported
Eligibility Verification Not Supported
HIPAA Compliant Not Supported
Medical History Records Not Supported
Patient Records Supported
Referral Management Not Supported
Treatment Planning Not Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Not Supported
Care Plans Not Supported
Care Summaries Not Supported
EHR-Agnostic Not Supported
Health Record Access Supported
Intake Forms Not Supported
Lab Results Not Supported
Prescription Renewals Supported
Secure Messaging Supported
Video Consultations Not Supported

Integrations

AI Answering Not Supported
DoctorConnect Not Supported
FlowHealth Not Supported
Medsender Not Supported
Nexus EHR Not Supported
QuickSlot Health Not Supported
Recupra Not Supported
ScribeHealth Not Supported
Stable Not Supported

Integrations

AI Answering Supported
DoctorConnect Supported
FlowHealth Supported
Medsender Supported
Nexus EHR Supported
QuickSlot Health Supported
Recupra Supported
ScribeHealth Supported
Stable Supported
Claim MYLE and update features and information
Claim MYLE and update features and information
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Claim Tebra and update features and information