MSP360 RMM

MSP360 RMM

MSP360
ScriptRunner

ScriptRunner

ScriptRunner Software GmbH
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About

MSP360 RMM enables users to efficiently manage all aspects of their IT infrastructure within a single dashboard. Features include system resource monitoring, software deployment, patch management, alerting, remote access, scripting, and more. Licensed per admin with unlimited endpoints. Main features: - System resource and performance monitoring - Windows patch management - Software deployment - Reporting - Device management - Antivirus management - Alerting - PowerShell scripting - Remote access

About

ScriptRunner is a platform solution for automation and delegation with PowerShell. Centralizing, standardizing as well as monitoring and controlling multiple workflows effectively relieves IT operations. Administrators and DevOps can use the supplied script libraries, customize them or develop their own scripts. A steadily growing number of well-known companies of all sizes and industries worldwide use ScriptRunner as their leading all-in-one solution for PowerShell. ScriptRunner Software GmbH has been an independent subsidiary of AppSphere AG since 2019. 

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

MSPs, IT technicians, SMBs

Audience

PowerShell SysAdmins, DevOps, ServiceDesk, EndUser Self Service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Please contact MSP360 for pricing details.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Starting from CloudBerry Backup it is easy to configure our backups in the cloud so that they can be adapted to other software or platforms. In fact, within CloudBerry Backup we get full control of our ability to save backups to other sites, and the quality and speed that these backups will have.
  • The nice thing about this application is that compared to others it does not go through a constant loss of license validity and updates that limit new features. Its cost is more affordable than others and it has other pricing packages that have adapted a lot to our budget. In addition, it is the best option for use among many others in terms of storage capacity and affordable costs.
  • Because CloudBerry Backup is so innovative when it comes to managing different versions of the same file, it is possible to create virtually infinite copies without it being confusing or complicated to access them in a row. CloudBerry Backup has good compression capabilities, so exporting Zip files is fast.
  • MSP360 allows compressing and backup process. It supports almost every storage options, like google cloud, Microsoft azure. Every cloud files are encrypted. The file recovery process is very straightforward.

Cons

  • CloudBerry Backup does not allow us to make backups to run at the same time, which leads to working with one backup at a time. This may depend directly on the number of external hard drives being used on the same computer. We do not recommend sending copies from one backup to another, to avoid errors and losses.
  • The application offers a cloud storage limit of 1TB in all its paid versions except the most expensive one. For us as a company, the 1TB extension is not large enough for us as we deal with daily files with weights around 2GB in total, which has led us to points where we have to delete information or migrate to another platform.
  • There is a big problem with CloudBerry Backup when you have to work with multimedia material, and that is that, if you are uploading the material to the cloud, the uploads usually have seemingly random pauses when leaving CloudBerry Backup in the background, which complicates a bit the management if you are carrying out other tasks, forcing you to stay within the platform.
  • I didn't found any cons with MSP360. It works extremely well what it says.

Pros & Cons from Real Users

Pros

  • Delegation is very easy Reusability is really awesome Handling of different targets and credentials is working like charm Really good possibilities to connect with other tools

Cons

  • User Interface is kind of limited. This could be improved.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MSP360
Founded: 2011
United States
hubs.ly/Q012m0Hy0

Company Information

ScriptRunner Software GmbH
Founded: 2010
Germany
scriptrunner.com

Alternatives

Alternatives

ArchiverFS

ArchiverFS

MLtek Limited
Cyberduck

Cyberduck

Iterate
SQL Diagnostic Manager for SQL Server

SQL Diagnostic Manager for SQL Server

IDERA, an Idera, Inc. company

Categories

Categories

Backup Features

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Database Features

Backup and Recovery
Creation / Development
Data Migration
Data Replication
Data Search
Data Security
Database Conversion
Mobile Access
Monitoring
NOSQL
Performance Analysis
Queries
Relational Interface
Virtualization

DevOps Features

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Server Management Features

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Integrations

Control D
MSP360 Connect
MSP360 Managed Backup
PowerShell

Integrations

Control D
MSP360 Connect
MSP360 Managed Backup
PowerShell
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