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About

MAXMA is a cloud-based customer-loyalty software which is best suited for retail and e-commerce businesses. 1. Ready-to-use loyalty software that tracks and burns customer bonuses connected with your store PoS system 2. Flexible customer segmentation with various combinations of filters 3. All-in-one marketing communication platform (sms/push/e-mail/calls) 4. Built-in mechanism that empowers auto-funnels based on customer behavior with communication instruments 5. Referral system that allows your loyal customers to become brand advocates 6. Manage all your promotional discounts, coupons and events from one platform with various sets of filters and rules 7. Combine your retail channel with e-com to achieve outstanding results with omni-channel effect 8. Make a print, press or indoor/outdoor advertising work effectively with a unique lead-capture feature in the form of QR-code that can be placed on any surface.

About

The leading cannabis marketing platform. Increase retention, boost revenue, build customer loyalty, & create smarter cannabis marketing campaigns. Dispensary sms loyalty programs are the most effective way to build customer loyalty, increase foot traffic, and boost sales for cannabis companies. By rewarding customers with points for every purchase, you're guaranteed to increase customer retention, keep customers satisfied and turn one-time shoppers into your most loyal customers. Dispensary text message marketing is the easiest and most cost-effective marketing channel for cannabis businesses to advertise to potential customers. By using our FCC compliant dispensary marketing tools to gain insights into each of their customer personas, cannabis businesses are able to better target their customers and personalize their experiences for better results and guaranteed ROI.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retail, Fashion Retail, E-commerce, SMB, Restaurants, HoReCa

Audience

Cannabis searching for an advanced Customer Loyalty solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$260/month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.5 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • I really liked the impact of the software had on commercial indicators working with our client base!

Cons

  • Never really faced any issues using the system and the team was very responsive the whole time.

Pros & Cons from Real Users

Pros

  • There is really nothing good about the software maybe there was something good 2 years ago, but not memorable.
  • Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized.

Cons

  • Customer service is non-existent billing is all over the place conversion from USD to CAD doesn't always happen taxes are not always included and they tried to go back 12 months and charges us taxes.
  • Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized Never answered emails. Never would allow us to cancel after they couldn't deliver what they promised.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

MAXMA
Founded: 2015
Moldova
maxma.com/en

Company Information

springbig
Founded: 2012
United States
www.springbig.com

Alternatives

iGainSpark

iGainSpark

MiracleCartes

Alternatives

iVend Loyalty

iVend Loyalty

CitiXsys

Categories

Customer Loyalty Supported

Categories

Cannabis Supported
Customer Loyalty Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Integrations

BLAZE Not Supported
BudTender Not Supported
Cova Not Supported
Dispense Not Supported
Epos Now Supported
Greenline Not Supported
Headset Not Supported
Hype Supported
Jane Not Supported
KORONA POS Not Supported
Microsoft Dynamics 365 Supported
Olla Not Supported
POSaBIT Not Supported
Pandium Not Supported
Salesforce Supported
Shopify Supported
Surfside Not Supported
THSuite Not Supported

Integrations

BLAZE Supported
BudTender Supported
Cova Supported
Dispense Supported
Epos Now Not Supported
Greenline Supported
Headset Supported
Hype Not Supported
Jane Supported
KORONA POS Supported
Microsoft Dynamics 365 Not Supported
Olla Supported
POSaBIT Supported
Pandium Supported
Salesforce Not Supported
Shopify Not Supported
Surfside Supported
THSuite Supported
Claim MAXMA and update features and information
Claim MAXMA and update features and information
Claim springbig and update features and information
Claim springbig and update features and information