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About

MAIHEM creates AI agents that continuously test your AI applications. We enable you to automate your AI quality assurance, ensuring AI performance and safety from development all the way to deployment. Avoid hours of manual testing and randomly probing for AI model weaknesses. MAIHEM automates your AI quality assurance and provides you with comprehensive coverage of thousands of edge cases. Generate thousands of realistic personas to interact with your conversational AI. Automatically evaluate entire conversations with a customizable set of performance and risk metrics. Leverage the simulation data for targeted improvements of your conversational AI. Independent of your conversational AI application, MAIHEM can help you improve its performance. Integrate AI quality assurance seamlessly into your developer workflow with a few lines of code. User-friendly web app with dashboards offering AI quality assurance in a few clicks.

About

UnifyCX is a human-powered, tech-enabled customer experience platform that combines global support agents with AI-driven tools and automation to help businesses deliver consistent, high-quality CX at scale; its technology integrates custom-trained AI with knowledge bases, policies, chat and voice channels, and internal data to automate routine inquiries (call deflection), assist agents with real-time guidance and internal content lookup, generate automated conversation summaries and task automation, and surface performance insights that improve training, quality assurance, and compliance. It provides omnichannel customer care, Tier 1–3 support, content moderation, revenue-building interactions, and retention services tailored to multiple industries, including SaaS, retail, travel, finance, and tech, and combines AI-enhanced dashboards, automated quality analysis of 100% of interactions, and personalized coaching workflows.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Developers in need of a tool that creates AI agents to test AI applications and improve their performance

Audience

Enterprise customer experience, support, and contact center leaders who need a unified AI-enhanced CX platform that blends human agents with intelligent automation to deliver faster, more accurate, and highly personalized customer service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MAIHEM
United States
www.maihem.ai/

Company Information

UnifyCX
Founded: 2002
United States
www.unifycx.com

Alternatives

Alternatives

CoTester

CoTester

TestGrid.io

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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