Related Products
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About
MAIHEM creates AI agents that continuously test your AI applications. We enable you to automate your AI quality assurance, ensuring AI performance and safety from development all the way to deployment. Avoid hours of manual testing and randomly probing for AI model weaknesses. MAIHEM automates your AI quality assurance and provides you with comprehensive coverage of thousands of edge cases. Generate thousands of realistic personas to interact with your conversational AI. Automatically evaluate entire conversations with a customizable set of performance and risk metrics. Leverage the simulation data for targeted improvements of your conversational AI. Independent of your conversational AI application, MAIHEM can help you improve its performance. Integrate AI quality assurance seamlessly into your developer workflow with a few lines of code. User-friendly web app with dashboards offering AI quality assurance in a few clicks.
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About
ReflexAI provides a suite of AI-powered tools for contact centers, crisis hotlines, customer service, and support teams to dramatically improve training, quality assurance, and performance at scale. The core modules are Prepare, which delivers hyper-realistic, dynamic role-play simulations (via text or voice) so agents can practice handling complex, sensitive, or high-stakes conversations (from customer service to crisis intervention) in a safe, risk-free environment, and Assure, which automates quality assurance by analyzing 100% of live voice or chat interactions and generating unbiased, consistent feedback and performance metrics across agents and conversations. With Prepare, organizations can configure custom simulation scenarios and scoring criteria in minutes using ReflexAI Studio, no coding or developer support needed, enabling new hires or existing staff to build empathy, communication skills, compliance, and confidence before they handle real interactions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Developers in need of a tool that creates AI agents to test AI applications and improve their performance
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Audience
Contact center managers, crisis response teams, and customer support leaders interested in a tool to train and evaluate staff on high-stakes conversations, ensure consistent quality across all interactions, and scale training and QA without manual review bottlenecks
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMAIHEM
United States
www.maihem.ai/
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Company InformationReflexAI
Founded: 2022
United States
www.reflexai.com
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Integrations
No info available.
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Integrations
No info available.
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