M-PESA

M-PESA

Vodafone
Venmo

Venmo

PayPal
+
+

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About

M-PESA is Africa's most successful mobile money service and the region’s largest fintech platform. M-PESA is the preferred way to make payments across the continent both for the banked and unbanked due to its safety and unmatched convenience. It also provides financial services to millions of people who have mobile phones, but do not have bank accounts, or only have limited access to banking services. Now, M-PESA provides more than 51 million customers across seven countries in Africa with a safe, secure, and affordable way to send and receive money, top-up airtime, make bill payments, receive salaries, get short-term loans, and much more. Customers register for the service at authorized agents, often small mobile phone stores or other retailers such as barbers, butchers, bakers, etc. and then deposit cash in exchange for electronic money. Customers can then send money to their family or friends throughout the country.

About

Pay friends and family with a Venmo account using money you have in Venmo, or link your bank account or debit card quickly. Send money and make purchases at approved merchants. Remember the moments you share with friends. Split dinner, send a birthday gift, or just say hello. Move money from Venmo to your bank account. We use encryption to help protect your account information and monitor your account activity to help identify unauthorized transactions. Pay family and friends with Venmo accounts using a phone number or email. If they don't have a Venmo account, they'll just need to create one. Find friends automatically by syncing your Facebook or phone contacts. When you send money using your Venmo balance, bank account, debit card or prepaid card, we waive fees so it’s free. Our standard 3% fee applies to credit cards. Receiving money and making purchases in other apps is always free.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses in search of a mobile money service solution to make and receive payments

Audience

Individuals or small to mid-sized businesses looking for a simple payment transfer solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

Free
Standard service is free. 1% fee amount deducted in instant transfer.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.4 / 5
ease 4.9 / 5
features 4.4 / 5
design 4.6 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • Supports all computer and mobile phones brands and on all OS varieties. Works both online and offline. Easily accessible. It has the highest usability score of any payment platform due to its accessibility by all businesses. It also has the most robust feature of any platform I've used namely; funds transfer, withdrawals & deposits, loans & overdrafts, savings with interests, insurance, interbank transfers, merchant pay bills and tills, branchless banking, online and offline support at M-PESA agents.

Cons

  • Lacks a robust international network which limits its accessibility beyond Eastern Africa.

Pros & Cons from Real Users

Pros

  • Using the Venmo platform has become something too common for us due to the great stability it has provided when establishing direct payments both for my employees within my company and for people outside my company. The first thing I liked about Venmo is the validation of payments, I love being able to make all kinds of payments to any Venmo account and that the money is immediately available in the account to which I sent the money, this is fantastic, there are no money restrictions on the transactions I have made for more than 2 years that I have been using it. Another thing I love about Venmo is that it provides me with a debit card, this feature is excellent since it is a digital wallet, it allows me to manage my money more easily and pay anywhere using the debit card provided by Venmo, a very secure card that is available for all accounts within the platform. I also love that Venmo allows you to send custom payments, whether it be with special messages or special emojis, this is fantastic because it allows me to send much more interactive payments, not just simple payments, but special payments with special messages. Venmo has also provided me with a nice transfer of assets to or from my bank account, I love that I can link my bank account on this platform and make withdrawals from my bank and have the money available in minutes in my wallet, I like this because there are digital wallet platforms similar to Venmo that do not provide this fast deposit processing.
  • It makes splitting the cost of items seamless, removes the need to carry cash, and helps small businesses sell their products without the hefty fees of competitors.
  • You don't have to carry cash around anymore to pay people. Venmo makes it easy things like restaurant checks with friends.
  • Venmo is the easiest way to borrow and share money with friends and family. I am able to make transactions easily and freely knowing that my money is secure.
  • It's easy to manage trips and activities with friends. One person can book seats together or get the check at a restaurant and then split up the bill later. We use Venmo to manage dozens of different expenses that come up whenever I take a trip with a group.

Cons

  • The main criticism I have regarding Venmo is regarding the user support service within this digital wallet, this support team is not so efficient and that causes users to be unable to resolve the constant concerns they have within the platform. On several occasions I have had some doubts about the payments made and received, and the support team has taken up to more than 2 days to correctly respond to my request, this is something very shocking for me, since I consider that being a wallet platform, they should offer much faster user support and in a shorter response time. Another thing I must criticize is regarding the login system, they have too robust security and this causes me to be unable to access my wallet at any time, I have tried to access my account from a new device and I have completed the two-step verification but it has not let me enter due to a suspicious login. I would like to be able to access my account on a daily basis without any problems, I do not like the robust security system that Venmo is using.
  • If you accidentally select the wrong recipient, there is no way to revoke your payment. I understand the need for this to prevent scams, but their search feature for people does make it easy to accidentally select the wrong person.
  • Venmo is now charging businesses a fee if money is sent to them from clients. There is also a limit of how much money you can send each month.
  • The charges for moving money to the bank instantly can be inconvenient, but I understand.
  • There's no reason for a money transfer app to have many different social features. It seems obtrusive and unnecessary to have a wall to see how friends are sending money back and forth. The ease of use to move money back and forth is enough, it doesn't need to be Facebook.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Vodafone
Founded: 1982
United Kingdom
www.vodafone.com/about-vodafone/what-we-do/consumer-products-and-services/m-pesa

Company Information

PayPal
Founded: 1998
United States
venmo.com

Alternatives

Alternatives

Mech Connect

Mech Connect

Mech Connect Solutions
Chipper

Chipper

Chipper Cash

Categories

Categories

Mobile Payment Features

ACH Support
Contactless / NFC
Credit Card Support
Cryptocurrency Support
Debit Card Support
eCommerce Payments
In-App Payments
In-Store Payments
Micropayments
P2P Payments

Payment Processing Features

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Integrations

AllPays.co
ArbiterSports
Astro
Braintree
Facebook
Found
Gr4vy
Hifive
Index
Keepgo
North One
Partiful
Protonn
Retainly
ShoppinPal
Taiki
Trolley
Venmo Credit Card
Virtuous
Xinix

Integrations

AllPays.co
ArbiterSports
Astro
Braintree
Facebook
Found
Gr4vy
Hifive
Index
Keepgo
North One
Partiful
Protonn
Retainly
ShoppinPal
Taiki
Trolley
Venmo Credit Card
Virtuous
Xinix
Claim M-PESA and update features and information
Claim M-PESA and update features and information
Claim Venmo and update features and information
Claim Venmo and update features and information