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About

Lyssna (formerly UsabilityHub) is a user research platform that enables you to test designs with real users to gain audience insights. Intuitive and easy to use, Lyssna provides fast, actionable feedback so teams can quickly iterate and improve their designs. With flexible pricing, it’s cost-effective to access valuable user insights. Testing tools include five second, first click, navigation, preference and tree testing, card sorting, surveys, & Figma prototype testing. Key features: Participant recruitment: Test with your own users or a panel of 690,000+ people across 120+ countries and 35+ demographics Interviews: Manage from planning to transcription Observer rooms: Let stakeholders watch interviews live Recordings: Capture audio, screen, and/or camera Mobile testing: Record screen, audio, and camera on mobile devices Live website testing: See where and why users struggle MCP server: Connect your research to AI tools Spaces & Wallets: Centralize research & budgets

About

Empower your teams to make informed decisions with real insights from real people. Truly get to know your users by talking with them 1:1 without the hassle of doing recruitment yourself. Message delivery is everything. Test how well your words resonate with your audience. Make your product stand out among the crowd by testing user experience against the competition. Deep segmentation allows you to select users and professionals that align to your target audience. Begin recruiting participants in less than 24 hours. Generate key insights, collaborate seamlessly, create higlights, and systematically store data in one place. Truly get to know your users by communicating and conducting research directly with individual participants. Whether you are a marketer, content creator, or customer service representative you can gain insight into what, how, when, and where your audience or customers want your product.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and teams searching for a remote user research platform

Audience

Companies looking for a platform to empower their teams to make informed decisions with real insights from real people

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$165 per month
Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews.

Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.

Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.

Panel responses are pay-as-you-go for all plans.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Lyssna
Founded: 2008
Australia
lyssna.com

Company Information

UserStudy
www.userstudy.co

Alternatives

Alternatives

UserZoom

UserZoom

UserTesting

Categories

Usability Testing Supported
User Research Supported
UX Supported
Visual Feedback Supported

Categories

User Research Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Supported
Prototyping Not Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Not Supported
User Research Supported

Usability Testing Features

A/B Testing Supported
Annotations Not Supported
Audience Targeting Supported
Heatmaps Supported
Impression Testing Not Supported
Mobile Testing Supported
Moderated Usability Testing Supported
Prototype Testing Supported
Quantitative Metrics Not Supported
Remote User Testing Supported
Reporting / Analytics Supported
Surveys and Feeback Supported
Video Recording / Transcription Supported

Integrations

ChatGPT Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Figma Supported
Google Calendar Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Prolific Supported
Zoom Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Figma Not Supported
Google Calendar Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
Prolific Not Supported
Zoom Not Supported
Claim Lyssna and update features and information
Claim Lyssna and update features and information
Claim UserStudy and update features and information
Claim UserStudy and update features and information