+
+

Related Products

  • Banker's Dashboard
    6 Ratings
    Visit Website
  • SBS Banking Platform
    29 Ratings
  • North One
    5,042 Ratings
    Visit Website
  • MeridianLink Opening
    72 Ratings
    Visit Website
  • Pipedrive
    10,456 Ratings
    Visit Website
  • Sogolytics
    868 Ratings
    Visit Website
  • Predict360
    18 Ratings
    Visit Website
  • Asym Capital
    1 Rating
    Visit Website
  • Eurekos
    83 Ratings
    Visit Website
  • Birdeye
    5,111 Ratings
    Visit Website

About

Agent IQ’s Lynq is an AI-powered relationship banking platform that helps financial institutions grow by deepening relationships beyond the branch. Lynq combines instant AI self-service with easy access to a dedicated banker, so account holders get fast answers and human help in one place. Features include asynchronous messaging, video chat, voice calling, co-browsing, and file exchange. AI assists staff with suggested replies, auto tagging, translation, and conversation summaries. Teams orchestrate outreach with role based routing, queues, SMS and push notifications, and proactive alerts. Leaders get analytics on topics, sentiment, and resolution times. Lynq integrates with digital banking providers and CRMs through APIs and webhooks. Security includes SOC 2, single tenant US hosting, and encryption in transit and at rest. Institutions tailor experiences for segments, branches, and lines of business.

About

Resolution Queue is the proprietary, customizable workflow software for healthcare accounts receivable (A/R) remediation. Within Resolution Queue is a quality monitoring tool called Instilling Quality, which objectively scores follow-up activities on accounts by user, confirming that accounts are worked effectively. These tools can be used in conjunction with one another or can be licensed separately as standalone tools, based on your needs. The lessons we learned by collaborating with healthcare providers over the years helped us develop Resolution Queue, which can seamlessly automate the process of distributing and tracking A/R assigned to staff and can lead to higher cash collections and account resolution. Resolution Queue allows you to make the decision on prioritizing accounts. The work queues can be preset or created on-demand using various data fields such as payer, groups, balance, age, etc.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Banks, credit unions

Audience

Healthcare centers searching for a workflow software

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Agent IQ
Founded: 2015
United States
www.agentiq.com

Company Information

PwC
Founded: 1998
United Kingdom
www.pwc.com/us/en/products/resolution-queue.html

Alternatives

Alternatives

NexJ CRM

NexJ CRM

NexJ Systems Inc.
VeriBranch

VeriBranch

VeriPark
MeridianLink Collect

MeridianLink Collect

MeridianLink
Bankers Realm

Bankers Realm

Craft Silicon

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim Lynq by Agent IQ and update features and information
Claim Lynq by Agent IQ and update features and information
Claim PwC Resolution Queue and update features and information
Claim PwC Resolution Queue and update features and information