Lumo FlowLumo Research
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eGain SocialeGain
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Related Products
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About
Used by thousands of businesses worldwide, Lumoflow combines agile group work, social networking and content management tools into easy-to-use secure service. It’s an ideal solution for cross-organizational projects and large program networks. Today’s employees are demanding more transparency and effective tools for working together. Lumoflow is designed for both internal and external participants to share content and collaborate as a one seamless social network. Within a private Lumoflow network each user group can select their own tools based on the current demand. Add tools such as file management, task tracking, idea sharing, blogging and discussion forums. Effective collaboration requires social and rich communication channels. Share files, publish information and deliver announcements. Engage all participants by providing a social and gamified collaboration platform for your whole employee or partner network.
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About
Social networking is the biggest trend to hit the Internet in the last few years. Aided by the rapid adoption of smart phones, consumers are sharing their views about products and companies much more easily through Twitter, Facebook, blogs, and forums. This free-flowing viral conversation is a challenge and opportunity for your business. Unaddressed negative perceptions can easily spin out of control to become a public relations nightmare for your business. On the other hand, a timely, appropriate response to complaints or negative perceptions is seen as a sign of caring. eGain Social™ is a one-of-a-kind product for social media management embedded with the capabilities of social customer service, knowledge harvesting and single-sourced social publishing, and reputation management. Monitor social networks such as Facebook, Twitter, forums, and blogs for listed and relevant keywords, with eGain Social Adapters.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Collaboration platform for companies
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Audience
Anyone searching for a social media customer service software
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$95 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLumo Research
Founded: 2008
www.lumoflow.com
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Company InformationeGain
Founded: 1997
United States
www.egain.com/products/social/
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Categories |
Categories |
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Collaboration Features
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Project Management Features
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
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Integrations
No info available.
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Integrations
No info available.
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