Luminoso

Luminoso

Luminoso Technologies Inc.
Tableau

Tableau

Salesforce
+
+

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About

Luminoso turns unstructured text data into business-critical insights. Using common-sense artificial intelligence to understand language, we empower organizations to discover, interpret, and act on what people are telling them. Requiring little setup, maintenance, training, or data input, Luminoso combines world-leading natural language understanding technology with a vast knowledge base to learn words from context – like humans do – and accurately analyze text in minutes, not months. Our software provides native support in over a dozen languages, so leaders can explore relationships in data, make sense of feedback, and triage inquiries to drive value, fast. Luminoso is privately held and headquartered in Boston, MA.

About

Tableau, now enhanced with AI-powered capabilities and integrated with Salesforce, is an advanced analytics platform that helps businesses turn data into actionable insights. With Tableau Next, users can unlock the full potential of their data by accessing trusted AI-driven analytics. Whether deployed in the cloud, on-premises, or natively within Salesforce CRM, Tableau enables seamless data integration, powerful visualizations, and collaboration. The platform is designed to support organizations of all sizes in making data-driven decisions, while fostering a Data Culture through easy-to-use, intuitive tools for analysts, business leaders, IT leaders, and developers alike.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that get open-ended text data about their services or products

Audience

Tableau is ideal for businesses looking to unlock the full potential of their data through AI-powered analytics, empowering analysts, business leaders, and IT teams to make data-driven decisions and foster a Data Culture

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1250/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$75/user/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.4 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.7 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Seamless and power-packed with tools. It is very generic and can be integrated with a lot of software. It gets frequent upgrades. The price is very decent.
  • #1- Data collected from various sources gives us the best insights to analyze. #2- Salesforce connection is great. #3- Summarised Analytics gives very easy to understand and helps to take the best decision for business.
  • Tableau offers a wide suite of visualization types and is quite powerful, sometimes even bypassing the need to do basic types of calculations (like ratios, you do that within Tableau so you don't have to calculate special columns in your spreadsheet).
  • Clear interface for better visualization Simple to use - Drag & Drop Easily integrates with multiple data points Multiple graphical structures Great performance even with large amount of data Good documentation
  • - The whole concept of drag and drop interface is quite novel and makes the software really easy to pick up and deploy. - Lot's of really interesting built-in and tested features that make the reports interactive. A lot of niche excel skills were needed to do this before.

Cons

  • It has limited tools for analyzing unsupervised data. Does not provide support for neural algorithms.
  • #1- We enjoyed using this platform. No cons we ever faced.
  • If your data is complex or irregular you do need to normalize the data and make sure each column's references don't break (i.e. referring to a cell in another book sometimes might cause problems). And the interface for Tableau isn't all that intuitive either, so expect to do some reading of tutorials. Oh and Tableau can be expensive if you're using it commercially.
  • Expensive for individual license Advanced features require good amount of learning
  • - It might not be so obvious initially but the software gets really expensive once you start deploying it in large teams. This makes it beyond reach for small businesses.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Luminoso Technologies Inc.
Founded: 2010
United States
luminoso.com

Company Information

Salesforce
Founded: 1999
United States
www.tableau.com

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Categories

Categories

Dashboard Supported
Data Analysis Supported
Data Collection Supported
Data Discovery Supported
Data Visualization Supported
Heatmap Supported
RFM Analysis Supported

Data Analysis Features

Data Discovery Supported
Data Visualization Supported
High Volume Processing Supported
Predictive Analytics Supported
Regression Analysis Not Supported
Sentiment Analysis Supported
Statistical Modeling Not Supported
Text Analytics Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Not Supported
Demand Forecasting Not Supported
For Education Not Supported
For Healthcare Not Supported
Modeling & Simulation Not Supported
Sentiment Analysis Supported

Qualitative Data Analysis Features

Annotations Not Supported
Collaboration Not Supported
Data Visualization Supported
Media Analytics Not Supported
Mixed Methods Research Supported
Multi-Language Supported
Qualitative Comparative Analysis Supported
Quantitative Content Analysis Supported
Sentiment Analysis Supported
Statistical Analysis Supported
Text Analytics Supported
User Research Analysis Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Not Supported

Experience Management Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Not Supported

Machine Learning Features

Deep Learning Supported
ML Algorithm Library Not Supported
Model Training Supported
Natural Language Processing (NLP) Supported
Predictive Modeling Not Supported
Statistical / Mathematical Tools Not Supported
Templates Not Supported
Visualization Supported

Natural Language Processing Features

Co-Reference Resolution Not Supported
In-Database Text Analytics Supported
Named Entity Recognition Not Supported
Natural Language Generation (NLG) Not Supported
Open Source Integrations Not Supported
Parsing Supported
Part-of-Speech Tagging Supported
Sentence Segmentation Not Supported
Stemming/Lemmatization Supported
Tokenization Supported

Text Mining Features

Boolean Queries Not Supported
Document Filtering Supported
Graphical Data Presentation Supported
Language Detection Not Supported
Predictive Modeling Not Supported
Sentiment Analysis Supported
Summarization Supported
Tagging Supported
Taxonomy Classification Supported
Text Analysis Supported
Topic Clustering Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Supported
Budgeting & Forecasting Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Supported
Profitability Analysis Supported
Strategic Planning Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Integrations

Axis LMS Not Supported
Axon Data Governance Not Supported
ChatLingual Not Supported
DAT Not Supported
Dasera Not Supported
Elate Not Supported
Email Meter Not Supported
FairCom DB Not Supported
Indeavor Not Supported
Indexima Data Hub Not Supported
Luz Not Supported
NetOwl TextMiner Not Supported
Nexl Not Supported
Numbers Station Not Supported
OpenMetadata Not Supported
Sales Analysis & Forecasting Tool Not Supported
Sprinklr Social Not Supported
Stonebranch Not Supported
Tenant Not Supported
Watershed Not Supported

Integrations

Axis LMS Supported
Axon Data Governance Supported
ChatLingual Supported
DAT Supported
Dasera Supported
Elate Supported
Email Meter Supported
FairCom DB Supported
Indeavor Supported
Indexima Data Hub Supported
Luz Supported
NetOwl TextMiner Supported
Nexl Supported
Numbers Station Supported
OpenMetadata Supported
Sales Analysis & Forecasting Tool Supported
Sprinklr Social Supported
Stonebranch Supported
Tenant Supported
Watershed Supported
Claim Luminoso and update features and information
Claim Luminoso and update features and information
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Claim Tableau and update features and information