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About

Your team runs on email. Your processes shouldn't. Lumen is for process owners who still run work in email. Every request gets a named owner, an SLA, and live cycle time, so work does not stall in inboxes. Built for ops teams at 40–200 person companies. When ownership, SLAs, and data live in scattered emails, work turns into delays, rework, and compliance risk. Lumen gives process owners one live, multilingual place to run a process: who owns each step, whether it is inside SLA, and how long it actually takes. Early access; we set up your first process free. Pricing: Starter $29/user/month, Professional $79/user/month, Enterprise custom.

About

ProcessPlan manages every process, workflow, task and decision to ensure your company runs flawlessly every day. Then, our Machine Learning (AI) analyzes your processes and automatically improves their results. The Machine Learning will increase sales, improve quality, maximize profits, reduce costs, increase customer satisfaction, improve response times, reduce rework and much more. In fact, the system will handle most management tasks for you and reduce your management time by around 60%. Our system will help you discover the process steps, the people involved, and the data collected along the way. All the information is discovered and delivered to you in an organized way. Process documentation used to be tedious and time consuming. Not anymore. Once the process steps and people are discovered, the system will assemble your process diagrams and produce printable process documentation with one click.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ops and process owners at 40–200 person European companies.

Audience

Workflow Management solution for companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$29/user/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$12 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Lumen
Europe
lumen.run

Company Information

ProcessPlan
United States
www.processplan.com

Alternatives

Alternatives

Comm'ant

Comm'ant

Comm'ant Nederland BV
Lucidchart

Lucidchart

Lucid Software

Categories

Categories

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Not Supported
Document Management Not Supported
Forms Management Not Supported
Graphical Workflow Editor Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Integrations

ClearoutPhone Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
LiveChat Not Supported
Mailchimp Not Supported
Microsoft 365 Not Supported
Slack Not Supported
Stackreaction Not Supported
Wufoo Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

ClearoutPhone Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LiveChat Supported
Mailchimp Supported
Microsoft 365 Supported
Slack Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
Zendesk Supported
Claim Lumen and update features and information
Claim Lumen and update features and information
Claim ProcessPlan and update features and information
Claim ProcessPlan and update features and information