festiVOL

festiVOL

festiVOL™
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About

Ludus is a complete performing arts ticketing and event platform that combines ticketing, payments, concessions, volunteer management, Patron CRM, and show-night tools into a single system. Get your own ticketing website, upload a seating chart or do general admission, and provide the best experience for your patrons. Stay in touch with all of your patrons through our Marketing suite. Craft beautiful emails with our drag-and-drop email designer, filter your patrons into audiences based on dozens of parameters, and analyze how your marketing is doing. Ludus is a team of people who build technology for the performing arts that respects tradition, saves time, and helps communities thrive. There are no hidden fees, required contracts, or faceless support lines, just people who understand what it is like backstage, in the box office, and on opening night. Today, Ludus serves more than 5,000 organizations across all 50 states.

About

Put your fans to work in your event departments and leverage your event ticket value and unique experience to cut down on the cost of paid labor. festiVOL is simple to set up and manage, providing a streamlined program for both fan participants and event admin. Simply select an event template to get started, and festiVOL will create your event's unique program, using best practice settings and functionality - from selecting scheduling models to application questions that assist with placing fan participants in the best possible positions, to linking friends together, to preferences such as department, skills, and not-to-miss performances (for events with music). The festiVOL program sets your event up for success, with less time managing individualized requests, so that you can spend your time rocking your departments with a ready, motivated fan workforce. With over 250,000 fans already on festiVOL, we are only waiting for your event!

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations of all sizes seeking a solution to manage ticketing, marketing, and fundraising needs

Audience

Event Managers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No contracts. No annual fees.
Ludus is 100% free for organizations choosing to pass on fees.

5% + $0.75 per ticket using credit card
Credit card processing fees are already included.

You get 100% of the ticket price.

No extra payment processing fees or hidden charges.

If you’re not charging for a ticket, neither are we.
Free Version Supported
Free Trial Not Supported

Pricing

free
FREE - $5.17 application fee (each applicant pays)
-or-
$300 Base Fee for 50 applications; $150 per additional 50
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • After my 1st event using FestiVOL, I found the software to be intuitive and straightforward. For my first time managing volunteers at Okeechobee Festival 2020, FestiVOL helped simplify the entire event labor management process from start to finish. One of the features I found to be the most useful were the database with a history of workers previous event shifts. Here, I was able to see if the person had worked past events and successfully completed their shifts, registered for an event and didn't show up to one or more of their shifts, or even begun the application process but didn't finalize or receive shifts. This was extremely useful when trying to schedule workers in more critical or high-demand jobs. The software also extremely helpful with payroll by allowing us to easily enter worker's personal information into our records upon their arrival and check-in process. Finally, several event department heads appreciated how easy it was to track and input individual worker performance into FestiVOL upon the completion of each shift.
  • Easy to set up and execute for the admins and producers. Able to scale and customize easily.
  • Biggest pro is that if there's any time you're unsure of what to do on a certain page or how to work a certain function, there FAQs and self-guided information pages that explain everything clearly.
  • The Program is a great resource for event staffing solutions. It is easy to operate and makes organizing large scale event much more manageable.
  • festiVOL has saved me hundreds of hours of work. Having a one-stop-shop to communicate with 100+ volunteers has been a total life saver. The volunteer application is easy enough to customize and comes with great language regarding event liability. The application is easy to tweak from year to year, saving hours of busy work. The ability for volunteers to self-schedule saves tons of time too. The overall professional nature of festiVOL makes volunteers more accountable than my previous arrangements, plus the deposit structure allows me to safeguard against volunteers who default on their contract. Most of all, customer service is timely, thorough, and genuinely interested in helping me produce effective events while requesting constructive feedback to help festiVOL improve each year.

Cons

  • There were not any Cons to using the software that I can recall.
  • Not a lot.
  • Sometimes customizing an event after starting with a template can get a little wonky, but it usually sorts itself out.
  • The system is way too helpful and user friendly.
  • There are few things that can be limiting when using festiVOL. My event sells tickets in tiered pricing, so the ticket price increases as the event gets closer; however, I am only able to set one price for the volunteer deposit upon creation of the event on festiVOL. It would be ideal for the volunteer deposit to equal the current cost of the event ticket at the volunteer's time of purchase. It would also be helpful if volunteers could submit their deposit in installments, since most of my volunteers are joining the program because they are financially unable to buy a regular ticket.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Ludus
Founded: 2013
United States
hello.ludus.com

Company Information

festiVOL™
Founded: 2014
United States
festivol.com

Alternatives

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Patron Assist

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Arts People

Neon One
QuickStaff

QuickStaff

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Categories

Event Booking Supported
Event Check In Supported
Event Marketing Supported
Fundraising Supported
K-12 Supported
Performing Arts Supported
Registration Supported
Ticketing Supported

Categories

Volunteer Management Features

Attendance Management Supported
Calendar Management Supported
Event Management Supported
Group Management Supported
Member Directory Supported
Membership Management Supported
Recognition Management Not Supported
Registration Management Not Supported
Scheduling Supported
Self Service Portal Not Supported
Training Management Not Supported
Volunteer Profiles Not Supported

Event Booking Features

Attendee Management Supported
Confirmation/Reminders Supported
Discount/Coupon Management Supported
Event Calendar Supported
Marketing Management Supported
Online Payments Supported
Online Registration Supported
Social Media Promotion Not Supported
Wait List Management Supported
Website Management Supported

Event Check In Features

Attendee Segmentation Supported
Badge Printing Not Supported
Data Import / Export Supported
Data Synchronization Supported
Guest List Management Supported
Guest List Search Supported
Lead Capture Not Supported
Multi-Event Supported
QR Codes Not Supported
Reporting/Analytics Supported
Ticketing Supported

Event Marketing Features

Audience Segmentation Supported
Campaign Management Supported
Email Marketing Supported
Event Calendar Not Supported
Landing Pages / Web Forms Supported
Location-Based Marketing Not Supported
Reporting/Analytics Supported
Social Media Promotion Not Supported
Surveys & Feedback Not Supported
Website Management Supported

Fundraising Features

Alumni Management Not Supported
Auction Management Not Supported
Campaign Management Not Supported
Contribution Tracking Supported
CRM Not Supported
Donor Management Supported
Event Management Not Supported
Gift Matching Management Not Supported
Grant Management Not Supported
Membership Management Not Supported
Mobile Giving Supported
Payment Processing Supported
Pledge Management Not Supported
Prospect Management Not Supported
Raffles / Lotteries Not Supported
Recurring Giving Supported
Volunteer Management Not Supported

K-12 Features

Attendance Tracking Not Supported
Classroom Management Not Supported
Communication Management Not Supported
Curriculum Management Not Supported
Enrollment Management Supported
Financial Management Not Supported
Parent Portal Not Supported
Progress Reports Not Supported
Skill Testing Not Supported
Student Information / Records Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

Volunteer Management Features

Attendance Management Supported
Calendar Management Not Supported
Event Management Supported
Group Management Supported
Member Directory Supported
Membership Management Supported
Recognition Management Supported
Registration Management Supported
Scheduling Supported
Self Service Portal Supported
Training Management Not Supported
Volunteer Profiles Supported

Integrations

EmbedPress Supported
Eventbrite Not Supported
Rambox Supported

Integrations

EmbedPress Not Supported
Eventbrite Supported
Rambox Not Supported
Claim Ludus and update features and information
Claim Ludus and update features and information
Claim festiVOL and update features and information
Claim festiVOL and update features and information