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About

Ludus is a complete performing arts ticketing and event platform that combines ticketing, payments, concessions, volunteer management, Patron CRM, and show-night tools into a single system. Get your own ticketing website, upload a seating chart or do general admission, and provide the best experience for your patrons. Stay in touch with all of your patrons through our Marketing suite. Craft beautiful emails with our drag-and-drop email designer, filter your patrons into audiences based on dozens of parameters, and analyze how your marketing is doing. Ludus is a team of people who build technology for the performing arts that respects tradition, saves time, and helps communities thrive. There are no hidden fees, required contracts, or faceless support lines, just people who understand what it is like backstage, in the box office, and on opening night. Today, Ludus serves more than 5,000 organizations across all 50 states.

About

Acquire. Engage. Retain. Surkus is a discovery platform that connects customers with brands. We help maximize your ROI by matching socially active consumers with brand hosted events and offers. We simplify your marketing efforts and reduce time, money and resources needed to acquire and engage with your future customers. Our members use the app to discover experiences and offers tailored to their interests and will complete tasks in exchange for a reward or perks like free access to ticketed events or free products.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations of all sizes seeking a solution to manage ticketing, marketing, and fundraising needs

Audience

Brands that want to connect with customers to acquire, engage, and retain new customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No contracts. No annual fees.
Ludus is 100% free for organizations choosing to pass on fees.

5% + $0.75 per ticket using credit card
Credit card processing fees are already included.

You get 100% of the ticket price.

No extra payment processing fees or hidden charges.

If you’re not charging for a ticket, neither are we.
Free Version Supported
Free Trial Not Supported

Pricing

Performance based
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I used Surkus to claim 3 offers in their offers section. I have yet to try their events as Coronavirus has gotten in the way of that. So far the three products I received have all been high quality. Their UI is simple and straightforward. I have been checking their app once a day now to see if there are any new deals, I'm hooked. I've even got my girlfriend and good friend to sign up as well.

Cons

  • The premise of their offer feels a bit weird at first, but I ended up feeling much more comfortable after I got the first product and went through the workflow for the first time. It's simple enough and legitimate so I will keep using it to find offers that I like.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Ludus
Founded: 2013
United States
hello.ludus.com

Company Information

Surkus
Founded: 2014
United States
surkus.com

Alternatives

Alternatives

Tessitura

Tessitura

Tessitura Network
Arts People

Arts People

Neon One
Theatre Manager

Theatre Manager

Arts Management Systems

Categories

Event Booking Supported
Event Check In Supported
Event Marketing Supported
Fundraising Supported
K-12 Supported
Performing Arts Supported
Registration Supported
Ticketing Supported

Categories

Customer Loyalty Supported
Event Marketing Supported
Review Management Supported
Ticketing Supported

Event Marketing Features

Audience Segmentation Supported
Campaign Management Supported
Email Marketing Supported
Event Calendar Not Supported
Landing Pages / Web Forms Supported
Location-Based Marketing Not Supported
Reporting/Analytics Supported
Social Media Promotion Not Supported
Surveys & Feedback Not Supported
Website Management Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

Event Booking Features

Attendee Management Supported
Confirmation/Reminders Supported
Discount/Coupon Management Supported
Event Calendar Supported
Marketing Management Supported
Online Payments Supported
Online Registration Supported
Social Media Promotion Not Supported
Wait List Management Supported
Website Management Supported

Event Check In Features

Attendee Segmentation Supported
Badge Printing Not Supported
Data Import / Export Supported
Data Synchronization Supported
Guest List Management Supported
Guest List Search Supported
Lead Capture Not Supported
Multi-Event Supported
QR Codes Not Supported
Reporting/Analytics Supported
Ticketing Supported

Fundraising Features

Alumni Management Not Supported
Auction Management Not Supported
Campaign Management Not Supported
Contribution Tracking Supported
CRM Not Supported
Donor Management Supported
Event Management Not Supported
Gift Matching Management Not Supported
Grant Management Not Supported
Membership Management Not Supported
Mobile Giving Supported
Payment Processing Supported
Pledge Management Not Supported
Prospect Management Not Supported
Raffles / Lotteries Not Supported
Recurring Giving Supported
Volunteer Management Not Supported

K-12 Features

Attendance Tracking Not Supported
Classroom Management Not Supported
Communication Management Not Supported
Curriculum Management Not Supported
Enrollment Management Supported
Financial Management Not Supported
Parent Portal Not Supported
Progress Reports Not Supported
Skill Testing Not Supported
Student Information / Records Supported

Volunteer Management Features

Attendance Management Supported
Calendar Management Supported
Event Management Supported
Group Management Supported
Member Directory Supported
Membership Management Supported
Recognition Management Not Supported
Registration Management Not Supported
Scheduling Supported
Self Service Portal Not Supported
Training Management Not Supported
Volunteer Profiles Not Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Not Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Not Supported
Onsite Ticketing Supported
POS Not Supported
Print-at-Home Not Supported
Reserved Seating Not Supported
Season Tickets Not Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Experience Management Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

EmbedPress Supported
Rambox Supported

Integrations

EmbedPress Not Supported
Rambox Not Supported
Claim Ludus and update features and information
Claim Ludus and update features and information
Claim Surkus and update features and information
Claim Surkus and update features and information