ShelfShelf.io
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Related Products
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About
Lucy's AI-powered knowledge management makes it easy to find what you need to know when you need to know it. She reads and learns all of your organization's accumulated knowledge from the places it lives. She reads and understands written reports, PPTs, PDFs, graphs, videos, and audios. She connects to third-party data sources for their insights. Lucy's integration with Slack and Microsoft Teams makes it easy for members of your team to ask questions that can be answered from your accumulated knowledge. Ask her what you are looking for, and she will help you find the answer, and she identifies other possible answers if you need a different level of insight. Lucy will read and absorb every piece of information you want her to when she joins your team. Lucy never leaves, never forgets, and is gets smarter every day.
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About
Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Fortune 1000s and the agencies that serve them
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Audience
Distributed teams of all shapes and sizes, including cross-functional teams and functional departments such as Sales, Marketing, Operations, and HR.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$30/mo
Plans starting at $30 a user per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationLucy
Founded: 2015
United States
www.Lucy.ai
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Company InformationShelf.io
Founded: 2015
United States
www.shelf.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Artificial Intelligence Features
Chatbot
Not Supported
For eCommerce
Not Supported
For Healthcare
Not Supported
For Sales
Not Supported
Image Recognition
Supported
Machine Learning
Supported
Multi-Language
Supported
Natural Language Processing
Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Not Supported
Market Research Features
Benchmarking
Not Supported
Compensation Management
Not Supported
Data Management
Supported
Email / Online
Not Supported
Face-to-Face
Not Supported
Panel Management
Not Supported
Paper-Based
Not Supported
Phone-Based
Not Supported
Sample Management
Not Supported
Statistical Analysis
Not Supported
Survey Management
Not Supported
Sales Enablement Features
Collaboration
Not Supported
Contact Management
Not Supported
Content Management
Supported
Document Management
Supported
Goals / Quota Management
Not Supported
Lead Management
Not Supported
Meeting Management
Not Supported
Performance Management
Not Supported
Presentation Management
Supported
Proposal Management
Not Supported
Territory Management
Not Supported
Training Management
Not Supported
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Knowledge Management Features
Artificial Intelligence (AI)
Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Enterprise Content Management (ECM) Features
Archiving & Retention
Supported
Collaboration Tools
Supported
Content Lifecycle Management
Supported
Digital Asset Management
Not Supported
Document Management
Supported
Electronic Signature
Not Supported
Information Governance
Supported
Mobile Access
Supported
Search
Supported
Version Control
Supported
Workflow Management
Supported
Enterprise Search Features
AI / Machine Learning
Supported
eDiscovery
Not Supported
Faceted Search / Filtering
Supported
Full Text Search
Supported
Fuzzy Search
Not Supported
Indexing
Not Supported
Text Analytics
Supported
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Integrations
Dropbox
Supported
Google Drive
Supported
Amazon
Supported
Amazon Connect
Not Supported
Box
Supported
Five9
Not Supported
Genesys Cloud CX
Not Supported
GitHub
Supported
Google Chrome
Not Supported
Jira
Supported
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Integrations
Dropbox
Supported
Google Drive
Supported
Amazon
Not Supported
Amazon Connect
Supported
Box
Not Supported
Five9
Supported
Genesys Cloud CX
Supported
GitHub
Not Supported
Google Chrome
Supported
Jira
Not Supported
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