ServiceSimVistio
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Related Products
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About
Lucidic AI is a specialized analytics and simulation platform built for AI agent development that brings much-needed transparency, interpretability, and efficiency to often opaque workflows. It provides developers with visual, interactive insights, including searchable workflow replays, step-by-step video, and graph-based replays of agent decisions, decision tree visualizations, and side‑by‑side simulation comparisons, that enable you to observe exactly how your agent reasons and why it succeeds or fails. The tool dramatically reduces iteration time from weeks or days to mere minutes by streamlining debugging and optimization through instant feedback loops, real‑time “time‑travel” editing, mass simulations, trajectory clustering, customizable evaluation rubrics, and prompt versioning. Lucidic AI integrates seamlessly with major LLMs and frameworks and offers advanced QA/QC mechanisms like alerts, workflow sandboxing, and more.
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About
ServiceSim is an AI-enabled simulated customer that lets your agents repeatedly practice any kind of customer scenario in a lifelike situation with all of the variables they’ll see in a typical conversation.
With ServiceSim, agents train with voice or chat in a virtual practice environment that bridges the gap between classroom training and the contact center floor. Whether it’s addressing complex product inquiries, handling irate customers, or resolving intricate support issues, ServiceSim can prepare your agents for any type of customer service challenge.
Replicate the customer side of any interaction with unique and realistic voice or chat conversations that simulate even the most sophisticated customers. Trainers no longer need to be constantly watching over agents’ shoulders in order to efficiently deliver feedback, give instruction, and spot issues.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
AI developers and engineering teams requiring a solution to test, debug, and optimize agent behavior quickly and reliably
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Audience
Companies interested in an AI training tool that gives agents all the practice calls they can handle
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLucidic AI
Founded: 2025
United States
lucidic.ai/
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Company InformationVistio
Founded: 2017
United States
www.vistio.io/servicesim/
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Categories |
Categories |
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Integrations
Claude
Gemini
Gemini Enterprise
LangChain
OpenAI
OpenTelemetry
PydanticAI
Python
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Integrations
Claude
Gemini
Gemini Enterprise
LangChain
OpenAI
OpenTelemetry
PydanticAI
Python
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